Thirty-One Gifts Reviews

Updated April 22, 2015
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3.8
107 Reviews
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Cindy Monroe
48 Ratings

Pros
  • HOme office support extremely helpful, work when you want, 25% commission (in 7 reviews)

  • great network of like minded women, great products (in 6 reviews)

Cons
  • With all Direct Sales some people will think you are trying to "sell" them something (in 5 reviews)

  • No cons I can think of at the moment (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Columbus, OH
    Current Employee - Analyst in Columbus, OH

    I have been working at Thirty-One Gifts full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people, very laid back culture. Casual working environment.
    Lots of opportunity to impact the business
    Lots of recognition by senior leadership

    Cons

    Lots of new executives every year waste a lot of time trying to figure out where the business has been rather than where it could go. This creates a lot of re-work and hindsight looks.

    Advice to Management

    Better and more frequent communication of responsibilities

  2. Helpful (1)

    Micromanagement and frequent layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant Support Representative in Columbus, OH
    Current Employee - Consultant Support Representative in Columbus, OH

    I have been working at Thirty-One Gifts full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They try to make you feel appreciated, but they often forget about everyone in the contact center.

    Cons

    Salaried/office folks tend to look down on the contact center employees. Virtually impossible to promote out of the Contact Center (even though they hire you in telling you how much room for growth there is). Turn over is incredibly high, and they find silly reasons to fire people who have been there for a certain length of time/reach a certain pay rate. Mandatory month-end shifts (even on weekends) and many times it is not OT since it conveniently falls on a holiday week.

    Advice to Management

    Be more flexible with your staff and they will work harder for you.

  3. Helpful (2)

    Some of the best working years and some of the worst

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Consultant Support Representative in Columbus, OH
    Current Employee - Consultant Support Representative in Columbus, OH

    I have been working at Thirty-One Gifts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    AMAZING WORK ENVIRONMENT!!! I currently work in the call center and enjoy speaking to HER* (Independent Consultants). Overall leadership truly appreciates the majority of the employees (salary employees mostly). We have amazing incentives such as huge Thanksgiving meals with all of the employees and they give away free flat screen TVs 100.00 gift cards, treadmills etc. Plus a lot more fun and unrelated work activities and your getting paid! One Consultant asked me on the phone if working for Thirty-One is like working for Google (supposedly the best place to work).

    Cons

    I can only speak for the call center and as a CSR (Consultant/Customer Support Representative) the job can leave you feeling unappreciated by direct call center management. The expectations of the job can feel impossible to achieve at times.

    Advice to Management

    Any leadership, I.T., etc making decisions that impact the employees who speak directly to the Consultants on a daily basis need to take and accept the call center rep.s feedback before making huge changes that tend to cause more chaos than help instead of treating us like we are unintelligent, easily replaced robots.

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  5. Helpful (1)

    Challenging due to lack of infrastructure, process and systems

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thirty-One Gifts

    Pros

    Led by very hard working, down to earth, faith minded good people.

    Cons

    Continual layoffs due to erratic nature of direct selling business.

    Advice to Management

    Need for future forecasting to evaluate overhead commensurate to sales to ensure stability for employees.

  6. Company is selling-out and began producing lower and lower quality products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Independent Consultant in Rochester, NY
    Former Freelancer - Independent Consultant in Rochester, NY

    I worked at Thirty-One Gifts (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great compensation and fun patterns, personal growth, public speaking experience, Christian values.

    Cons

    Cost to deliver all of the products to customers, increasing returns due to poor quality workmanship or errors in stitching. Became a situation where the income was no longer worth the time commitment.

    Advice to Management

    Management should consider manufacturing the products in the United States. Buy nice or buy twice - better quality will result in less returns.

  7. Helpful (2)

    Great intention poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Columbus, OH
    Current Employee - Team Lead in Columbus, OH

    I have been working at Thirty-One Gifts

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    My coworkers are amazing, the people I speak with on the phone were a blessing and their hearts are in the right place but...

    Cons

    unrealistic goal expectations, they turn the heat off at night when corporate staff goes home leaving the call center to freeze, preferential treatment given to salaried employee versus hourly employees, no work/home balance, no way to recognize the male employees

    Advice to Management

    be certain to CER ALL of the people that make you rich

  8. Oversaturated number of consultants

    • Comp & Benefits
    • Culture & Values
    Former Contractor - Anonymous Contractor in Hampton, VA
    Former Contractor - Anonymous Contractor in Hampton, VA

    I worked at Thirty-One Gifts as a contractor (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great products, good % commission offered

    Cons

    In my area there are just too many consultants. The market is flooded and I found it difficult to get enough of the pie I may try again if I relocate.

  9. Helpful (1)

    Flexibility is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Thirty-One Gifts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of great coworkers. Opportunity to learn and grow within the company. Feel like you have a voice on projects.

    Cons

    Constant change so you have to be flexible and able to work in a fast paced environment. Heavy workload so it's hard to find work-life balance at times.

    Advice to Management

    Better communication internally for consistency and alignment purposes. Need better future planning to help alleviate workload

  10. Helpful (3)

    Volatile, unprofessional company does not reflect its mission or culture. Leadership is poor at best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thirty-One Gifts full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most associates (excluding senior managers and executives) are extremely hard working, thoughtful, kind, and intelligent contributors. Compensation was fair.

    Cons

    The culture has gone from an ideal and positive one to a truly negative, volatile and political one. The associate or sales consultant no longer matters--it's the almighty dollar that rules. The company experienced hypergrowth over three to five years, and when growth leveled off to an acceptable industry average, executives could not deal with the change. Four major layoffs and four reorganizations were held within three years. Associates were hired without any long term strategy or direction and then were laid off months later. Senior managers have no handle on a strategy or direction, and critical decisions are literally made on a whim. Those associates that worked hard to build the company to its current success were thrown out like garbage as newer "flash in the plan" companies and vendors make promises that never come to fruition, and have a life span of about a year. The cycle then is repeated when a new crop of vendors are hired.

    If you are a creative professional, avoid this place at all costs. It is a production "sweat shop." No one wants to hear your thoughts--just keep your mouth shut, put your head down and get it done.

    Advice to Management

    Don't forget the people that got you to where you are--stepping on others to get to a higher position or to curry favor with the CEO . Treat your associates with respect and kindness. Develop a actual strategy and plan and stick to it. Get back to your roots. Hire an executive team that will not just tell the CEO what she wants to hear, but what will actually benefit the organization. Be leaders, not just advisors.

  11. Helpful (2)

    Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Monogrammer in Springfield, OH
    Former Employee - Monogrammer in Springfield, OH

    I worked at Thirty-One Gifts

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun Environment, Free food, Get to listen to music as you work

    Cons

    Cuts hours, Lays people off

    Advice to Management

    Don't lie to your employees, they can handle the truth

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