Thomas Cook Reviews in Peterborough, England

Updated August 7, 2014
Updated August 7, 2014
41 Reviews

2.9
41 Reviews
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Thomas Cook Group CEO Harriet Green
Harriet Green
14 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    To achieve, you need to know the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Peterborough, England (UK)
    Current Employee - Product Manager in Peterborough, England (UK)

    I have been working at Thomas Cook full-time for more than 3 years

    Pros

    Large company, therefore provides great experience. Can move into different areas, including tour operating, retail, online, airline, cabin crew, or even overseas representation.

    Cons

    The company mindset is difficult to break. They operate on a 'you do it our way' only mentality, which limits creativity, and can be un-motivational.

    Advice to ManagementAdvice

    Keep in touch with your staff more. There are a lot of Board members, Directors and people in high powered positions, yet the people on the ground do not know who they are.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good people but huge divide between management and lower level staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Yield Analyst  in  Peterborough, England (UK)
    Former Employee - Yield Analyst in Peterborough, England (UK)

    I worked at Thomas Cook full-time for more than 3 years

    Pros

    Friendly colleagues, relaxed atmosphere, good travel perks, big company with lots of job opportunities

    Cons

    Clueless management, takes a long time to earn decent travel perks, old IT systems, poor levels of pay

    Advice to ManagementAdvice

    Involve ground staff more in decision-making process

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Mediocre at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Peterborough, England (UK)
    Former Employee - Marketing Manager in Peterborough, England (UK)

    I worked at Thomas Cook full-time for more than a year

    Pros

    Fun people, decent travel perks, AGMs

    Cons

    It's in Peterborough which is a bit of a hole

    Advice to ManagementAdvice

    Setup an ecommerce office in London.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interim  in  Peterborough, England (UK)
    Current Employee - Interim in Peterborough, England (UK)

    I have been working at Thomas Cook as a contractor for less than a year

    Pros

    Joined at a time when the company is going through a major transformation. I am helping them to undergo and come to terms with that change.

    Cons

    The office envirionment in Peterborough is a series of old warehouses. Fine inside but they don't look good from the outside

    Advice to ManagementAdvice

    Encourage all to embrace the change

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great brand, nearly destroyed by former management, now has new CEO and exec team. watch out Tui

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UK Executive Team  in  Peterborough, England (UK)
    Current Employee - UK Executive Team in Peterborough, England (UK)

    I have been working at Thomas Cook full-time for more than a year

    Pros

    great brand and reputation
    market leader
    Commitment to customers
    exciting industry
    potential to be great again
    entering exciting period of change
    strong new leaders and board of directors
    power of online at last recognised

    Cons

    company is in debt
    press and competitors undermining it
    slow and always behind the times

    Advice to ManagementAdvice

    dont take any prisoners, make the changes you need as fast as you can
    get things moving

    Recommends
    Positive Outlook
  7.  

    In its time a great compmany to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Peterborough, England (UK)
    Current Employee - Anonymous Employee in Peterborough, England (UK)

    I have been working at Thomas Cook

    Pros

    The People & The Product

    Cons

    Disorganised, do not complete projects, tend to move on to new iniatievs quickly, low turnover - no new blood and if new people come in they need to adopt TC way of working any new ideas are dismissed

    Advice to ManagementAdvice

    Restructure Management Team - Bring in people from outside the travel industry

    Doesn't Recommend

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