Thomas Cook

  www.thomascookgroup.com
  www.thomascookgroup.com

Thomas Cook Reviews

Updated October 12, 2014
Updated October 12, 2014
43 Reviews
2.9
43 Reviews
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Thomas Cook Group CEO Harriet Green
Harriet Green
16 Ratings

Employee Reviews

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  1.  

    Branch supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Supervisor in Cairo (Egypt)
    Former Employee - Branch Supervisor in Cairo (Egypt)

    I worked at Thomas Cook full-time (more than 10 years)

    Pros

    stability, teamwork, company policy, the name of Thomas Cook, benefits

    Cons

    leadership, time-off policies, training, compensation

    Recommends
    Approves of CEO
  2.  

    Fun and diverse opportunities in different countries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chief of Entertainment in Palma de Mallorca (Spain)
    Former Employee - Chief of Entertainment in Palma de Mallorca (Spain)

    I worked at Thomas Cook full-time (more than an year)

    Pros

    Meeting interesting people from around the world
    Every day is a new experience and never the same
    work in different countries, get introduced to different cultures
    chance to quickly rise up
    good oportunity to save money
    travel
    Young and dynamic environment
    good training
    diversity

    Cons

    Long work hours and therfore no time for family

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good work culture, enjoy working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch In Charge in Bangalore (India)
    Current Employee - Branch In Charge in Bangalore (India)

    I have been working at Thomas Cook full-time (more than 3 years)

    Pros

    enjoying my work,one of the best place to work.

    Cons

    i dont have to say any thing as i enjoted working

    Recommends
    Positive Outlook
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  5.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Mumbai (India)
    Current Employee - IT Manager in Mumbai (India)

    I have been working at Thomas Cook full-time (more than 5 years)

    Pros

    New things are getting to learn

    Cons

    Need to wait long for good things to come on your way

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Officer(IATA), Western Region in Pune (India)
    Current Employee - Senior Officer(IATA), Western Region in Pune (India)

    I have been working at Thomas Cook

    Pros

    Opportunity to work on exciting, high impact projects with teams of intelligent and interesting people.You are constantly being pushed to improve and expand your skills and somehow finding room for a lot of fun of your co-workers. Working with phenomenal people on some of the toughest and most interesting business problems in the world. Attractive salary, friendly employees and perfect working conditions!!! has a great work/life balance with respectable co-workers, high standard of education and great pay...

    Cons

    Hours are very crazy... sometimes!

    Advice to ManagementAdvice

    Need to create assessment criteria for values during hiring and evaluation of current employees

    Recommends
    Approves of CEO
  7.  

    "The Best Holiday Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Holiday Representative
    Former Employee - Holiday Representative

    I worked at Thomas Cook

    Pros

    - great pay compared to compeitiors
    - great perks
    - great team
    - great promotion opportunities

    Cons

    - very long hours
    - little personal time
    -

    Advice to ManagementAdvice

    keep up the good work. i loved working for you guys!

    Recommends
    No opinion of CEO
  8.  

    Thomas Cook Review - a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thomas Cook

    Pros

    Fun, hard working environment. Professional approach to everything and works very hard at employee engagement. lots of career progression opportunities.

    Cons

    There aren't really many downsides other than the fact that the industry itself is very unstable, which leads to lots of restructuring and direction changing. It wouldn't be a place for steady eddies.

    Advice to ManagementAdvice

    Carry on working as hard as they do to engage employees and improve communication. The leadership team are very visible and approachable and do a good job at inspiring their employees.

    Recommends
    Approves of CEO
  9.  

    Good temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Contact in Hoofddorp (Netherlands)
    Former Employee - Customer Service Contact in Hoofddorp (Netherlands)

    I worked at Thomas Cook full-time (less than an year)

    Pros

    Friendly colleagues
    Adequate pay
    Fun product (holidays)

    Cons

    Long hours
    Legacy systems
    Poor customer service experience

    Advice to ManagementAdvice

    Please listen to your customers more. And don't airbrush your online and paper brochures

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatch Clerk in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Dispatch Clerk in Bradford, Yorkshire and the Humber, England (UK)

    I worked at Thomas Cook full-time (more than 3 years)

    Pros

    The nicest people working there
    Good Managers

    Cons

    Not much opportunity to progress,
    Not a wide variety of work so after a few years you get bored
    Huge chance of being made redundant as moving departments to Bangalore to save money

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Exciting, Fast Paced and innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)

    I worked at Thomas Cook full-time (less than an year)

    Pros

    -Brand that needs no introduction at all
    -opportunity to influence the commerce platform upgrade and e-business strategy

    Cons

    -I worked at the headoffice in London and the lack of communication between departments was frustrating.
    -A lot of investment into IT, eCommerce and Marketing could be saved if there was more unity and team work

    Advice to ManagementAdvice

    -Open your eyes and review your IT team and its infrastructure you could save on your bills by hiring professionals and not outsourcing to someone who knows nothing.

    Recommends
    Neutral Outlook
    No opinion of CEO

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