Thomas Cook Reviews

Updated July 22, 2015
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64 Employee Reviews

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  1. A happy employee!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kids Representative in Larnaca (Cyprus)
    Current Employee - Kids Representative in Larnaca (Cyprus)

    I have been working at Thomas Cook (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Working for Thomas Cook is brilliant. It's like being part of a big family. I always feel that there is loads of people I can go to for help, advice or aid. And thats a big factor as to why I have stuck with Thomas Cook as opposed to other companies. TC also provides training etc which is thourough and highly helpful. They pay for flights and pay a regular fixed salary which is also a big plus!

    Cons

    Homesickness. But that is nothing to do with Thomas Cook. Purely the job itself. And perhaps that there is occasionally a member on the team who isnt someone you get on with. But you can't blame the company for that and in my experience they deal with it very well.

    Advice to Management

    Keep it up!! I really am happy and proud to be part of the Thomas Cook family. I just am scared of stuff like government cuts or financial issues impacting us. But I have full confidence that it wont!


  2. Geweldige mensen maar verwacht er niet veel te verdienen! Great people but don't expect to make a lot of money!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reisagent in Utrecht (Netherlands)
    Current Employee - Reisagent in Utrecht (Netherlands)

    I have been working at Thomas Cook part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    (Translated from English)

    Pros

    Geweldige atmosfeer en veel kansen om te leren

    Great atmosphere and lots of learning opportunities

    Cons

    Erg groot bedrijf. Veel lagen

    Very large company. Many layers


  3. Very good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Director in Miami, FL
    Former Employee - Market Director in Miami, FL

    I worked at Thomas Cook full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Wonderful people who show a passion. Dynamic organization that promotes from within where it makes sense. Great external development plan.

    Cons

    Checks and balances were weak. Subsidiaries not aligned to parent strategy. Salaries were below market averages.

    Advice to Management

    Leverage your core assets and look for partnerships to get you to the next level.


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  5. Very good experience.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant

    I worked at Thomas Cook

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good working environment. Ample of things to learn. Have a bright future with the company.

    Cons

    timing may be n issue some times.

    Advice to Management

    -


  6. Great brand, nearly destroyed by former management, now has new CEO and exec team. watch out Tui

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UK Executive Team in Peterborough, England (UK)
    Current Employee - UK Executive Team in Peterborough, England (UK)

    I have been working at Thomas Cook full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great brand and reputation market leader Commitment to customers exciting industry potential to be great again entering exciting period of change strong new leaders and board of directors power of online at last recognised

    Cons

    company is in debt press and competitors undermining it slow and always behind the times

    Advice to Management

    dont take any prisoners, make the changes you need as fast as you can get things moving


  7. Fun in the sun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Guide
    Former Employee - Travel Guide

    I worked at Thomas Cook full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    A lot of challengees and possibilities in this job. And of course a lot of friends and fun!!

    Cons

    Long working days and no weekends.


  8. Helpful (1)

    Exciting, Fast Paced and innovative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)

    I worked at Thomas Cook full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Brand that needs no introduction at all -opportunity to influence the commerce platform upgrade and e-business strategy

    Cons

    -I worked at the headoffice in London and the lack of communication between departments was frustrating. -A lot of investment into IT, eCommerce and Marketing could be saved if there was more unity and team work

    Advice to Management

    -Open your eyes and review your IT team and its infrastructure you could save on your bills by hiring professionals and not outsourcing to someone who knows nothing.


  9. Good Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatch Clerk in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Dispatch Clerk in Bradford, Yorkshire and the Humber, England (UK)

    I worked at Thomas Cook full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The nicest people working there Good Managers

    Cons

    Not much opportunity to progress, Not a wide variety of work so after a few years you get bored Huge chance of being made redundant as moving departments to Bangalore to save money


  10. Overall a fantastic experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomas Cook full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very friendly atmosphere and the overseas team are amazing. Great opportunities to work in different places around the world and be part of a great team who work hard and play hard.

    Cons

    Quite difficult to work in a destination you want to even if your score well on their monthly points system

    Advice to Management

    Look at promoting hard working, loyal staff and offering further benefits


  11. Very pleasant, hard work, long hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Gatwick, England (UK)
    Former Employee - Cabin Crew in Gatwick, England (UK)

    I worked at Thomas Cook full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, meet new people, most other crew friendly, good working conditions

    Cons

    Long hours, standbys, delays, tough senior crew members,



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