Thompson Hotels

  www.thompsonhotels.com
  www.thompsonhotels.com

Thompson Hotels Reviews

Updated October 28, 2014
Updated October 28, 2014
15 Reviews
2.5
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Stephen Brandman
1 Rating

Employee Reviews

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  1.  

    Pretty good place to gain some experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bellman in New York, NY
    Former Employee - Bellman in New York, NY

    I worked at Thompson Hotels full-time (more than 3 years)

    Pros

    Well-run with an emphasis on customer service. Not micro-managed as they allow you to be yourself within reason. There is some room for advancement and you can always apply for positions at other Thompson run hotels (the Thompson group is a hotel-management company).

    Cons

    They are non-union so they can lag behind in the pay/raises department. Perhaps not the best benefits out there.

    Recommends
    No opinion of CEO
  2.  

    Better before JDV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Manager in New York, NY
    Current Employee - Front Office Manager in New York, NY

    I have been working at Thompson Hotels full-time (more than 3 years)

    Pros

    Hip atmosphere, design drivin, strict management, idealogical service.

    Cons

    Once it changed over to commune under Niki it lost its luster from before. Brandman was harsh but his demands were clear.

    Advice to ManagementAdvice

    Give clear direction to everyone. JDV is too touchy feely and too easy for people who want to slack and relax to keep on with their mediocrity. JDV is a nightmare addition to a luxury collection.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Pretty on the outside. Shady on the inside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel Assistant Manager in New York, NY
    Former Employee - Hotel Assistant Manager in New York, NY

    I worked at Thompson Hotels full-time (less than an year)

    Pros

    I honestly couldn't think of one positive thing to say about this "company". It is so poorly ran and all the upper management is a complete joke.

    Cons

    Poor management, they don't know how to talk to you, they curse at you, you never get a thank you, constant tention!

    Advice to ManagementAdvice

    Take some courses and learn how to properly treat people. Get an actual human resources manager for each property. Your department heads cannot be HR as well, that's a conflict of interest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Get it together!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hollywood, CA
    Former Employee - Anonymous Employee in Hollywood, CA

    I worked at Thompson Hotels full-time

    Pros

    I no longer work there!!

    Cons

    - Management is too lenient on certain associates than others.
     ( the fact that my dept played favorites, broke rules to promote an employee that wasn't even at their 6 months to transfer depts.
    - Not many considerate coworkers.
    - No organized training for new employees.
    - Pay is well below other Hotels in the area. Especially for a hotel that charges so much on rooms, events and catering, f&b, and their nightclubs, etc.
    - putting the lunchroom food on our paycheck to get a tax write off, and serving sub par food, that made me sick more than once, is just gross and wrong
    - working 7+ days in a row, when the salaried manager only works 5, with the best shifts, seems a bit unfair and not very TEAM like

    Advice to ManagementAdvice

    Management & HR need more comprehensive training. Stop playing favorites!!!

    Doesn't Recommend
  6. 1 person found this helpful  

    Would not recommend anyone to work here unless you are all about Hollywood and very street smart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thompson Hotels (more than an year)

    Pros

    It's a scene to be seen. It will look good on your resume. If you network well you can find better opportunities within or outside the company.

    Cons

    - Management is too lenient on certain associates than others.
    - Not many considerate coworkers.
    - No organized training for new employees.
    - Ridiculous parking.
    - Benefits and pay aren't that great for a hotel that charges so much on rooms, events and catering, f&b, and their nightclubs, etc.

    Advice to ManagementAdvice

    No comment, it's a high turnover hotel.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    HEARTLESS COMPANY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Thompson Hotels full-time (more than an year)

    Pros

    I KNOW LONGER WORK THERE.

    Cons

    My mother passed away from brain cancer and while I was attending her memorial they sent me a registered letter stating that my leave was NOT granted & I am subject to termination upon my return Also, my direct supervisor was sleeping with one of my staff & it created challenges. HR turned a blind eye when I presented them with this fact. They also ignored the fact when I reported/witnessed theft by another employee. They also demanded to see my text message messages. I refused..they quietly but pushed me out the door upon my return from my mother's memorial. OBVIOUSLY they are selective about what rules to enforce in the handbook. I'm sure they have an in interesting corporate Orwellian "double speak spin " on this... SHAME on you Thompson Hotels!

    Advice to ManagementAdvice

    management & HR need more comprehensive training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great Atmosphere and Great Managemment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostesss/Cocktail Server in Washington, DC
    Former Employee - Hostesss/Cocktail Server in Washington, DC

    I worked at Thompson Hotels full-time (more than an year)

    Pros

    The atmosphere of the hotel was great, food was great,and fellow employees were very personable and friendly.

    Cons

    The restaurant was fairly new when I was working there so it was a bit unorganized and the turnover of employees was high.

    Advice to ManagementAdvice

    I loved the management while was there, but I'm not sure about it currently.

  9.  

    decent experience with possibilities of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doorman in New York, NY
    Former Employee - Doorman in New York, NY

    I worked at Thompson Hotels full-time (more than an year)

    Pros

    flexible schedule. manager cares. casual wear

    Cons

    groups/clicks
    Not too many other cons

    Recommends
  10.  

    I had a blast working at the Roosevelt and had a lot of really unique experiences.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Los Angeles, CA
    Former Employee - Front Desk Agent in Los Angeles, CA

    I worked at Thompson Hotels full-time (more than an year)

    Pros

    Working at HRH is like working in a big family. It's really really fun and everyone is very friendly and social.

    Cons

    I kept getting semi-offered the position of concierge (which is a coveted position at HRH) but they never gave me the job.

    Advice to ManagementAdvice

    Keep on doin what you're doin!

    Recommends
    Positive Outlook
  11.  

    A place where I challenged myself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Manager in New York, NY
    Former Employee - Food and Beverage Manager in New York, NY

    I worked at Thompson Hotels full-time (more than an year)

    Pros

    If senior management notices and recognizes you, and you prove to them that you are a hard worker, there is much room for growth and promotions.

    Cons

    If you are not supported by senior management, you will never have a chance to advance. There is a tight knit family mentality at the hotel and so if one senior person goes against you, everyone will.

    Advice to ManagementAdvice

    Be more open to candid opinions from employees.

    Recommends
    Neutral Outlook

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