Thomson West

  www.thomsonreuters.com
  www.thomsonreuters.com

Thomson West Reviews

Updated November 4, 2014
Updated November 4, 2014
72 Reviews
2.9
72 Reviews
Rating Trends

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Thomson West President and CEO Peter Warwick
Peter Warwick
32 Ratings

Review Highlights

Pros
  • Work life balance, great pay, wonderful supervisors and great officemates (in 5 reviews)

  • Excellent benefits, flex work schedule for sales, great name recognition in the market, strong elearning content for compliance and training (in 3 reviews)


Cons
  • Flexibility is getting worse and I don't really view Thomson West as a company in favor of work/life balance (in 4 reviews)

  • The comp plans are constantly changed, and not in a positive direction (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Watch out for the re-orgs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thomson West full-time (more than 8 years)

    Pros

    I was in Sales at TR Legal (West) for about 8-10 years. Certain territories and products offer the ability to make a lot of money - but, 2014 is the year of Finance cracking down on comp plans and ensuring that doesn't happen. 2015 might be different. As a salesperson, the TR brand will open doors for you. Some of the products are phenomenal, and even when your product shouldn't otherwise be in the mix for consideration, sometimes you'll still be in the mix. Ability to work from home is great if that's something you value. Overall the comp can be good when things are humming along.

    Cons

    Since 2008 it's been almost annual reorgs of the sales force as the company tries to find growth. If senior management gets up at a meeting and promises "no more re-orgs," don't believe it for a second. If you're smart you can end up in a good position for the following year, or you can end up in a bad spot. New comp plans and territories will be launched on Jan 1 each year and "surprise" here's your mission for the next 12 months, you will have very little say in the matter. It's not political (mostly), its just whatever management decides is the strategy du jour. If you don't work in New York or Minnesota, your career options are going to be very limited, and it will be just a job. HR only hires and fires, they pay no attention to ongoing employees.

    Advice to ManagementAdvice

    Stop the re-orgs. Realize that developing software in-house is not a core competency, keep buying revenue streams from outside. Simplify the comp plan so doesn't read like the tax code referencing every bad incident from the last 15 years, and instead enables the sales force to be productive and grow revenue.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Can make a couple of bucks, but little to no life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomson West full-time (more than 10 years)

    Pros

    Better comp than other competitors

    Cons

    No life balance in reality

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Going down the drain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Thomson West full-time (more than 10 years)

    Pros

    Most of the co-workers are great and are a lot of fun!

    Cons

    Company is constantly looking to put more money in their pocket books at the expense of many expert, knowledgeable employees. There is really no room for growth unless you know someone and/or are riding senior managements coat tails. Flexibility is getting worse and I don't really view Thomson West as a company in favor of work/life balance.

    Advice to ManagementAdvice

    Allow better work-life balance opportunities. There are many jobs that can be done remotely, yet, our management chooses to remain in the stone-age and feels the need to have employees present in the office. Yet, they see no issue if you work your in-office hours in addition to extra hours on nights and weekends. Again - they are more about the work and less about the personal life and family time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Typical Sales Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thomson West

    Pros

    Good benefits, at the time

    Cons

    Fighting for commissions, quotas raised without notice

  6. 1 person found this helpful  

    Had a good career there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Eagan, MN
    Former Employee - Sales Representative in Eagan, MN

    I worked at Thomson West full-time (more than 8 years)

    Pros

    People are great and work is interesting

    Cons

    Can be a numbers game

    Advice to ManagementAdvice

    Listen to sales people

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    You are not going to get a gold watch from Thomson West

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Field Manager in Detroit, MI
    Former Employee - Regional Field Manager in Detroit, MI

    I worked at Thomson West full-time (more than 10 years)

    Pros

    One can make $200K with out a high tech back ground or a high level of intellect. Working remotely you may have a great deal of autonomy, depending on the division and RFM. Thomson West is the leader in the legal-research business.

    Cons

    They have stopped developing their own products and are acquiring companies that appear to "fit" into the business model. However, the fit is often more wishful thinking than practical and the field reps get pressured to learn and sell products that are 2nd or 3rd tier and no one really understands how to position the value.

    Every year, a new theme. One year, they are a "solutions" company, the next year they are a software company. They want to hire reps with SaaS experience but can't pay for the talent. Constantly looking outside the company for help solving the internal problems.

    Very few people ever retire from the field organization. Chances are you are going to be "displaced" or terminated and they will do nothing to help you find another position, internally. Also, having a subscription-based job, where the industry knows that numbers are often inflated by gaming the comp plan, you are not going to be highly sought after. That probably explains why so many former reps end up working for second-tier competitors.

    Advice to ManagementAdvice

    Go back to what you did best: selling access to information and develop you own products that are driven by that information.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Reuters/West Legal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Thomson West full-time (more than an year)

    Pros

    Progressive company that supports community involvement and volunteering. Fairly stable positions. The campus is huge with walking trails, ok cafeteria, food truck visits, on site caribou coffee and subway.

    Cons

    A lot of boring jobs. Rather mundane facility full of cubicles all the way out in Eagan. Not a real social building.

    Advice to ManagementAdvice

    Encourage more career growth within the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    No upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA

    I worked at Thomson West full-time (more than 3 years)

    Pros

    Nice people and the clients/work can be interesting.

    Cons

    People don't leave this place, so there is no upward mobility even if you are a rockstar.

    Advice to ManagementAdvice

    Identify your true talent and find ways to help develop their careers

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Marketing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in San Francisco, CA
    Former Employee - Marketing in San Francisco, CA

    I worked at Thomson West full-time (more than an year)

    Pros

    Smart people and strong products

    Cons

    They had a poor attitude towards customers

    Advice to ManagementAdvice

    Look to your regional offices for more direction.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Eagan, MN
    Current Employee - Director in Eagan, MN

    I have been working at Thomson West full-time (more than 5 years)

    Pros

    Investing in the business to meet new emerging opportunities in the legal market. Strong market position to allow new product introduction. Strong channel.

    Cons

    Limited growth in the business in recent years has led to cuts and layoffs. Business lags economic cycles so hasn't felt the "recovery" like other tech businesses.

    Advice to ManagementAdvice

    Need to communicate business decisions that impact employees directly more effectively and with better context, e.g., the recent company memo on merit increases

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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