Thomson West Reviews

Updated August 28, 2014
Updated August 28, 2014
69 Reviews

3.1
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Thomson West President and CEO Peter Warwick
Peter Warwick
32 Ratings

Review Highlights

Pros
  • Work life balance, great pay, wonderful supervisors and great officemates (in 5 reviews)

  • Excellent benefits, flex work schedule for sales, great name recognition in the market, strong elearning content for compliance and training (in 3 reviews)


Cons
  • Any work-life balance only exists if you hit your quota (in 3 reviews)

  • The comp plans are constantly changed, and not in a positive direction (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A very familiar, stable place to work. Great employees. Felt proud to work here given West's link with the legal system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Global Product Manager  in  Eagan, MN
    Former Employee - Global Product Manager in Eagan, MN

    I worked at Thomson West

    Pros

    West is the oldest legal publisher in the US legal system and given its heritage you walk away from work realizing what you have done has directly impacted how legal professionals operate every day. Without the work of the employees at West offering value-add to each and everyone of West's products including their flagship, market-leading product Westlaw, legal professionals would not be able to work effectively.

    Cons

    The salary compared with some of the other companies based in the twin cities could be improved. Many people leave West to work at places like Honeywell or Target and take on comparable jobs with a significant pay increase. More and more benefits are being taken away and given the current economic climate, employees do not feel as secure in their employment. Since the acquisition of Reuters, there have been annual lay-offs; something that was unheard of prior to the transaction.

    Advice to ManagementAdvice

    There needs to be better forums for employees to be able to voice their concerns about management - whether direct line manager or elsewhere without fear of reprieve. If you have a Sr. Director as a boss and you want to discuss their management style or express a concern with the VP, the VP should be open to hearing those comments, not dismiss entertaining seeing that employee simply because they are a VP.

    Recommends
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern  in  Minneapolis, MN
    Former Employee - Intern in Minneapolis, MN

    I worked at Thomson West

    Pros

    It was nice to work at Thomson West. The environment and people are good and friendly. Its a huge campus in Eagan Minneapolis MN.

    Cons

    Slow-paced work. The group that I worked with didnot have much challenging work. The team was very small and I felt bored with what I was doing after a certain point of time

    Advice to ManagementAdvice

    Leadership at Thomson West is great. I donot have any kind of complains about it. It's going good for the company

    Recommends
    Approves of CEO
  3. 2 people found this helpful  

    Your status for growth in the corporation doesn't depend on your knowledge of the job but rather if they like you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Washington, DC
    Current Employee - Account Manager in Washington, DC

    I have been working at Thomson West

    Pros

    Lots of training to at the HQ.

    Cons

    Pressure to sell to products to customers and not working relationships.

    Doesn't Recommend
    No opinion of CEO
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  5. 3 people found this helpful  

    Too many changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Thomson West

    Pros

    Employees care about the company and the products.

    Cons

    Company constantly changing before results can be evaluated from the last change. The culture is one where employees are afraid to speak out and worried about all of the recent layoffs. Culture is not conducive to innovation and growth.

    Advice to ManagementAdvice

    Look out past the recent quarterly results to think strategically about the future. What do your customers want and need in the next 5 years? Also, communicate directly with employees and explain what is going on and why you are making decisions - don't use "corporate speak", but more open and truthful.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Great Customers & Products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Professional  in  Eagan, MN
    Former Employee - Marketing Professional in Eagan, MN

    I worked at Thomson West

    Pros

    Wonderful customers, excellent products and many many brilliant and hard working employees.

    Cons

    Abitrary promotions of unqualified people into management and they ruin it for others.... every so often you'll get some moron as your boss - you either move internally or have to spend your day covering your bottom till your boss gets promoted on or fired.... typically they get promoted- but at least you are rid of them.

    Advice to ManagementAdvice

    Respect your subject matter experts and your intrinsically motivated employees. Get rid of all the middle managers that just spend their days working on their MBA programs so they can advance themselves.

    Recommends
    No opinion of CEO
  7.  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Corporate Market Consultant  in  Eagan, MN
    Current Employee - Corporate Market Consultant in Eagan, MN

    I have been working at Thomson West

    Pros

    Great commissions and bonuses. Good people working there.

    Cons

    a lot of traveling. Highly transactional. Lot's of selling

    Advice to ManagementAdvice

    Stop micro-managing

    Recommends
    Approves of CEO
  8.  

    Be careful which Finance group you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Eagan, MN
    Former Employee - Senior Financial Analyst in Eagan, MN

    I worked at Thomson West

    Pros

    Great company with good salary compensation and excellent benefits. Working in the 7,000 employee Eagan, MN campus gives you access to many internal job postings if you want to move out of your current position. Many opportunities for advancement if you are ambitious and want to move up in the organization. Thomson University and other company resources offer many opportunities for learning and professional development. Also, the company's physical facility offers many nice amenities.

    Cons

    If you go to work in the Finance organization, be very careful which Finance group you will be working in. There are many Finance groups within the West organization and while most are good groups to work in, some are not. Be somewhat wary if you are interviewing for a vacant position that internal candidates do not seem to be interested in as there is likely a good reason for this. It is well know within the company that some Finance positions are way overloaded with work load and these positions will offer nothing even close to a work-life balance. You will frequently be working 10-12 hour days as well as nights and weekends and getting little or no compensation for this (i.e. comp time or even praise). In most Finance groups, a Senior Financial Analyst will be working a more reasonable 40-50 hour work week. So if you can avoid working in one of the "bad" Finance groups, you could be very happy there.

    Advice to ManagementAdvice

    Upper Management at Thomson West is taken care of very nicely with 30% annual management incentive bonuses on top of very nice salaries. However, many important mid-level positions only receive a token 1% annual bonus. This needs to be evened out more so that employees performing difficult work at the mid-level do not become disenchanted with this disparity and leave.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Pay low, working conditions great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Editor  in  Independence, OH
    Former Employee - Senior Editor in Independence, OH

    I worked at Thomson West

    Pros

    Great training program; well-defined processes and workflows. Good IT support, flexible work hours, semi-casual work environment. Decent benefits: Health insurance, dental, vision, pension, 401K.

    Cons

    The pay was well below market rate, and the organizational structure was very flat, with very little room for advancement.

    Advice to ManagementAdvice

    To get better quality employees (and keep them), pay a reasonable wage. Hiring in at low pay levels brings in younger employees willing to work for almost nothing, but when they find there is no room for advancement, they look for better paying opportunities.

    Approves of CEO
  10.  

    Great place to work if you find th right Niche

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager, Software Engineer  in  Boston, MA
    Current Employee - Manager, Software Engineer in Boston, MA

    I have been working at Thomson West

    Pros

    stable and supportive place to work

    Cons

    Slow moving large corporation
    Focused on software as a means to data rather than software as a product

    Advice to ManagementAdvice

    Focus more on software as a product

    Approves of CEO
  11.  

    Great pressure and great pay if you can make it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Thomson West

    Pros

    Top performing reps make good money and have great products in their bag to sell.

    Cons

    Lots of long hours needed to make your numbers. Lots of time must be invested to learn the myriad complex legal products. Training was limited and job was 100% commission when I was there.

    Advice to ManagementAdvice

    good job.
    Sales commission bonuses are good, but shouldn't be punitively withheld when you miss your quota by a small amount.

    Recommends
    No opinion of CEO

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