Thomson West Reviews

Updated May 11, 2015
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77 Employee Reviews

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  1. Helpful (1)

    I've enjoyed my time there

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in San Francisco, CA
    Current Employee - Sales Consultant in San Francisco, CA

    I have been working at Thomson West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Market leader. Mature selling environment Good pay. Good coworkers

    Cons

    Product support Unrealistic about position in market place Too many reorgs

    Advice to Management

    Stop reorging and give a plan more than 1 year


  2. Above Avg

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at Thomson West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Intern in the mfg plant. Learned a lot, great company to work for. Leadership team is very helpful and will give you the tools required.

    Cons

    Interns were not given full time opportunities, intern program was fairly unstructured. Salaries were lower then average for engr students.


  3. Helpful (2)

    OK employer - good people

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Eagan, MN
    Current Employee - Lead Software Engineer in Eagan, MN

    I have been working at Thomson West

    No opinion of CEO
    No opinion of CEO

    Pros

    Fast-paced, good facility, good people, flexible schedule, ability to spend some time working remotely, many internal opportunities to change and/or advance career.

    Cons

    fast-paced, not a lot of upward feedback to management happens, personnel decisions happen slowly, it's cold in minnesota, lots of collaboration with colleagues in Asia which causes some odd hours and strains communication.

    Advice to Management

    provide a means for employees to weigh in and give meaningful feedback before decisions are made, to help them feel engaged in the processes which affect their daily work life and career paths.


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  5. Helpful (5)

    Treats its attorney editors like dirt

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Attorney Editor in Rochester, NY
    Current Employee - Senior Attorney Editor in Rochester, NY

    I have been working at Thomson West

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Barest minimum of hours required, can set own start/stop time, friendly folks,

    Cons

    Mind-numbing banal work (inserting thousands of footnotes a week into books), attorneys treated with contempt, have to report to supervisors who are not lawyers - some with no college degree. Senior management on site possibly insane.

    Advice to Management

    Fire the directors.


  6. Helpful (4)

    A mediocre experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at Thomson West

    Approves of CEO
    Approves of CEO

    Pros

    Nice people, good work life balance, down to earth culture

    Cons

    Felt stifled, no room for growth, a very functionally segmented company with no information sharing

    Advice to Management

    Sharing information across functional boundaries and allowing process improvement projects to reach beyond their specific function or area.


  7. Helpful (3)

    Depends on your manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at Thomson West

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits are reasonable, particularly the health care and dental plans. Tuition reimbusement program is very competitive with what other companies offer.

    Cons

    They get awards for family-friendliness, but it really depends on your manager. My manager declared that you could either spend time with your family, or you could put in longer hours at work and get promoted and feed your family. No lie. Said manager also said that employees should not be given extra training, as everyone was 'too dumb' to understand advanced concepts for promotion. Yet, this guy was the apple of senior management's eye.


  8. Helpful (2)

    Financially rewarding but high stress on sales performance

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Dallas, TX
    Current Employee - Sales Representative in Dallas, TX

    I have been working at Thomson West

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Reconized name in the industry. Good quality product.

    Cons

    Constant increase in quotas as territories were sized down. No residual business to Rep after sale but expectations of customer relations on accounts for which you are not paid.

    Advice to Management

    Manage expectations on the management leel as well as the sales force


  9. Helpful (3)

    Short lived time with West due to "restructuring"

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Thomson West

    No opinion of CEO
    No opinion of CEO

    Pros

    - As a large company, benefits are better than what you'd get from a smaller company. Vacation/personal time off was generous. If you start with the company in the middle of the year, your time off will be pro-rated. - (See Con) If you're laid off due to "reorganization", severance is plentiful as well. There's a minimum number of weeks they'll give you even if you've been with the company less than a year. - Travel to 2 conferences per year (locations have included Orlando, Vegas, San Diego, etc.) - Flexibility with work schedule/hours

    Cons

    - As a large company, they have yearly "reorganizations". November is the worst month because you don't know if you'll have a job the next year or not. I started with the company in June. In November I found out via conference call that my position was being eliminated nationwide (about 40 of us). At my interview, I stressed how I wanted long-term employment in a position where I could grow. So much for that... - Takes 4 years with the company before your 401(k) will fully vest.

    Advice to Management

    - Provide better and more consistent feedback to employees. My manager hardly ever worked with me.


  10. Helpful (4)

    Excellent experience selling for the market leader in the legal software and research sales industry.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Representative in Chicago, IL
    Current Employee - Field Sales Representative in Chicago, IL

    I have been working at Thomson West

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexibility of the position has been great, as well as the ability to work from wherever I chose to. Selling the best product in the legal research market has been a joy and a pleaxsure. The company has consistently invested a tremendous amount of resources in new products, which are released every year so lawyers can do their jobs faster and better.

    Cons

    For the last 4 years, West has continuously changed comp plans by lower commission and compensation, increasing quotas significantly every year and removing incentives for high performers. This year, they are simply getting rid of over 1/3 of the field sales force, to be replaced by inside sales representatives based at company's headquarters.

    Advice to Management

    If it isn't broken, why are you trying to fix it? In 2011, upper management's attempts to "fix" what wasn't broken has resulted in the worst performance for Q1 ever.


  11. Helpful (3)

    Your status for growth in the corporation doesn't depend on your knowledge of the job but rather if they like you.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Washington, DC
    Current Employee - Account Manager in Washington, DC

    I have been working at Thomson West

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Lots of training to at the HQ.

    Cons

    Pressure to sell to products to customers and not working relationships.



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