Thomson West

  www.thomsonreuters.com
  www.thomsonreuters.com

Thomson West Reviews

Updated November 4, 2014
Updated November 4, 2014
72 Reviews
2.9
72 Reviews
Rating Trends

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Thomson West President and CEO Peter Warwick
Peter Warwick
32 Ratings

Review Highlights

Pros
  • Work life balance, great pay, wonderful supervisors and great officemates (in 5 reviews)

  • Excellent benefits, flex work schedule for sales, great name recognition in the market, strong elearning content for compliance and training (in 3 reviews)


Cons
  • Flexibility is getting worse and I don't really view Thomson West as a company in favor of work/life balance (in 4 reviews)

  • Senior management on site possibly insane (in 3 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Depends on your manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at Thomson West

    Pros

    Benefits are reasonable, particularly the health care and dental plans. Tuition reimbusement program is very competitive with what other companies offer.

    Cons

    They get awards for family-friendliness, but it really depends on your manager. My manager declared that you could either spend time with your family, or you could put in longer hours at work and get promoted and feed your family. No lie. Said manager also said that employees should not be given extra training, as everyone was 'too dumb' to understand advanced concepts for promotion. Yet, this guy was the apple of senior management's eye.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Short lived time with West due to "restructuring"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Thomson West

    Pros

    - As a large company, benefits are better than what you'd get from a smaller company. Vacation/personal time off was generous. If you start with the company in the middle of the year, your time off will be pro-rated.

    - (See Con) If you're laid off due to "reorganization", severance is plentiful as well. There's a minimum number of weeks they'll give you even if you've been with the company less than a year.

    - Travel to 2 conferences per year (locations have included Orlando, Vegas, San Diego, etc.)

    - Flexibility with work schedule/hours

    Cons

    - As a large company, they have yearly "reorganizations". November is the worst month because you don't know if you'll have a job the next year or not. I started with the company in June. In November I found out via conference call that my position was being eliminated nationwide (about 40 of us). At my interview, I stressed how I wanted long-term employment in a position where I could grow. So much for that...

    - Takes 4 years with the company before your 401(k) will fully vest.

    Advice to ManagementAdvice

    - Provide better and more consistent feedback to employees. My manager hardly ever worked with me.

    No opinion of CEO
  3. 3 people found this helpful  

    Excellent experience selling for the market leader in the legal software and research sales industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Sales Representative in Chicago, IL
    Current Employee - Field Sales Representative in Chicago, IL

    I have been working at Thomson West

    Pros

    Flexibility of the position has been great, as well as the ability to work from wherever I chose to. Selling the best product in the legal research market has been a joy and a pleaxsure. The company has consistently invested a tremendous amount of resources in new products, which are released every year so lawyers can do their jobs faster and better.

    Cons

    For the last 4 years, West has continuously changed comp plans by lower commission and compensation, increasing quotas significantly every year and removing incentives for high performers. This year, they are simply getting rid of over 1/3 of the field sales force, to be replaced by inside sales representatives based at company's headquarters.

    Advice to ManagementAdvice

    If it isn't broken, why are you trying to fix it? In 2011, upper management's attempts to "fix" what wasn't broken has resulted in the worst performance for Q1 ever.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    A very familiar, stable place to work. Great employees. Felt proud to work here given West's link with the legal system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Global Product Manager in Eagan, MN
    Former Employee - Global Product Manager in Eagan, MN

    I worked at Thomson West

    Pros

    West is the oldest legal publisher in the US legal system and given its heritage you walk away from work realizing what you have done has directly impacted how legal professionals operate every day. Without the work of the employees at West offering value-add to each and everyone of West's products including their flagship, market-leading product Westlaw, legal professionals would not be able to work effectively.

    Cons

    The salary compared with some of the other companies based in the twin cities could be improved. Many people leave West to work at places like Honeywell or Target and take on comparable jobs with a significant pay increase. More and more benefits are being taken away and given the current economic climate, employees do not feel as secure in their employment. Since the acquisition of Reuters, there have been annual lay-offs; something that was unheard of prior to the transaction.

    Advice to ManagementAdvice

    There needs to be better forums for employees to be able to voice their concerns about management - whether direct line manager or elsewhere without fear of reprieve. If you have a Sr. Director as a boss and you want to discuss their management style or express a concern with the VP, the VP should be open to hearing those comments, not dismiss entertaining seeing that employee simply because they are a VP.

    Recommends
    Approves of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern in Minneapolis, MN
    Former Employee - Intern in Minneapolis, MN

    I worked at Thomson West

    Pros

    It was nice to work at Thomson West. The environment and people are good and friendly. Its a huge campus in Eagan Minneapolis MN.

    Cons

    Slow-paced work. The group that I worked with didnot have much challenging work. The team was very small and I felt bored with what I was doing after a certain point of time

    Advice to ManagementAdvice

    Leadership at Thomson West is great. I donot have any kind of complains about it. It's going good for the company

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Your status for growth in the corporation doesn't depend on your knowledge of the job but rather if they like you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in Washington, DC
    Current Employee - Account Manager in Washington, DC

    I have been working at Thomson West

    Pros

    Lots of training to at the HQ.

    Cons

    Pressure to sell to products to customers and not working relationships.

    Doesn't Recommend
    No opinion of CEO
  8. 3 people found this helpful  

    Too many changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Thomson West

    Pros

    Employees care about the company and the products.

    Cons

    Company constantly changing before results can be evaluated from the last change. The culture is one where employees are afraid to speak out and worried about all of the recent layoffs. Culture is not conducive to innovation and growth.

    Advice to ManagementAdvice

    Look out past the recent quarterly results to think strategically about the future. What do your customers want and need in the next 5 years? Also, communicate directly with employees and explain what is going on and why you are making decisions - don't use "corporate speak", but more open and truthful.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Great Customers & Products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Professional in Eagan, MN
    Former Employee - Marketing Professional in Eagan, MN

    I worked at Thomson West

    Pros

    Wonderful customers, excellent products and many many brilliant and hard working employees.

    Cons

    Abitrary promotions of unqualified people into management and they ruin it for others.... every so often you'll get some moron as your boss - you either move internally or have to spend your day covering your bottom till your boss gets promoted on or fired.... typically they get promoted- but at least you are rid of them.

    Advice to ManagementAdvice

    Respect your subject matter experts and your intrinsically motivated employees. Get rid of all the middle managers that just spend their days working on their MBA programs so they can advance themselves.

    Recommends
    No opinion of CEO
  10.  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Corporate Market Consultant in Eagan, MN
    Current Employee - Corporate Market Consultant in Eagan, MN

    I have been working at Thomson West

    Pros

    Great commissions and bonuses. Good people working there.

    Cons

    a lot of traveling. Highly transactional. Lot's of selling

    Advice to ManagementAdvice

    Stop micro-managing

    Recommends
    Approves of CEO
  11.  

    Be careful which Finance group you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Eagan, MN
    Former Employee - Senior Financial Analyst in Eagan, MN

    I worked at Thomson West

    Pros

    Great company with good salary compensation and excellent benefits. Working in the 7,000 employee Eagan, MN campus gives you access to many internal job postings if you want to move out of your current position. Many opportunities for advancement if you are ambitious and want to move up in the organization. Thomson University and other company resources offer many opportunities for learning and professional development. Also, the company's physical facility offers many nice amenities.

    Cons

    If you go to work in the Finance organization, be very careful which Finance group you will be working in. There are many Finance groups within the West organization and while most are good groups to work in, some are not. Be somewhat wary if you are interviewing for a vacant position that internal candidates do not seem to be interested in as there is likely a good reason for this. It is well know within the company that some Finance positions are way overloaded with work load and these positions will offer nothing even close to a work-life balance. You will frequently be working 10-12 hour days as well as nights and weekends and getting little or no compensation for this (i.e. comp time or even praise). In most Finance groups, a Senior Financial Analyst will be working a more reasonable 40-50 hour work week. So if you can avoid working in one of the "bad" Finance groups, you could be very happy there.

    Advice to ManagementAdvice

    Upper Management at Thomson West is taken care of very nicely with 30% annual management incentive bonuses on top of very nice salaries. However, many important mid-level positions only receive a token 1% annual bonus. This needs to be evened out more so that employees performing difficult work at the mid-level do not become disenchanted with this disparity and leave.

    Recommends
    Approves of CEO

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