Thomson West Reviews

Updated March 4, 2015
77 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (4)

    Run from this place as fast as you can.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at Thomson West

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The free coffee in the C building is pretty good.

    Cons

    Management cares only about the appearance of things and not for real suggestions for improving processes. Promotions and advancement are not based on ability and people magically appear in higher positions when no one else knew that a position was open.
    Compensation and pay raises are too closely tied to an immediate supervisor's personal opinion of an employee. Despite the fact that the reviews are supposed to be objective and based on facts, when managers fail to follow this procedure, there is no recourse.
    I had a rotating array of at least half a dozen people to whom I reported to at any given moment.

    Advice to Management

    Cull the herd of numerous middle managers that contribute nothing to the company other than filling chairs in constant and unnecessary meetings.
    Institute procedures to allow employees to have a voice in the review of management.

  2. I have never left a day at this company unhappy. People treat you with respect.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Eagan, MN
    Current Employee - Manager in Eagan, MN

    I have been working at Thomson West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people are respectful and motivated. Regular hours and the suburban location. Many in management support taking risks to improve the way we go about our work.

    Cons

    Pay is average. Some management positions are not posted.

    Advice to Management

    Keep up the communication. Keep an eye on the new generation (Millenials) and how they operate/what motivates them.

  3. Solid growth, professional atmosphere

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    I worked at Thomson West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    There is career advancement at Thomson West. However, even though the "merger" happened over 5 years ago and Thomson was the acquiring company, the Minnesota-based West Publishing culture still prevails.

    Cons

    If you are in the Eagan office, then you are in the center of the universe. In the field, it can be difficult to get things done without travelling out to Minnesota.

    Advice to Management

    For a large organization, West is fairly nimble and there are a lot of smart people in the organization.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    A great place to work ... for a while.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at Thomson West

    No opinion of CEO
    No opinion of CEO

    Pros

    Industry leader. Decent Compensation. Westlaw is the best product in the market, way better than the competitor Lexis Nexis.

    Cons

    Career advancement is difficult. You can stay in sales or account management, take a pay cut to go in to management and then wait for years to progress after that.

    Advice to Management

    respect your employees and pay them accordingly.

  6. Helpful (1)

    good sales jobs with large company

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Development Consultant in Seattle, WA
    Former Employee - Client Development Consultant in Seattle, WA

    I worked at Thomson West

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    lots of customers to cross sell services

    Cons

    managers can be old school westlaw era folks

    Advice to Management

    keep innovating ion informations servcies , embrace saas and internet

  7. Flexible but boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Contractor - Attorney Editor (Contract Position)
    Current Contractor - Attorney Editor (Contract Position)

    I have been working at Thomson West as a contractor

    No opinion of CEO
    No opinion of CEO

    Pros

    Flexible position for contractors - no set hours or location. Decent amount of autonomy.

    Cons

    Contractors not treated as part of the team. Critical thinking not encouraged. Work is mind-numbingly boring. But see pros...

  8. The best company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Taguig (Philippines)
    Current Employee - Customer Service Associate in Taguig (Philippines)

    I have been working at Thomson West full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance, great pay, wonderful supervisors and great officemates! Though it is hard to get accepted in this company, it's totally worth the effort.

    Cons

    There isnt really a con to working, every company has its downsides. Sometimes we just have to adjust tothe workload. West supports a lot of products so sometimes it can get confusing.

  9. Learned a lot, but was difficult to have a sustainable career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Thomson West full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Upward mobility possible if you make your quotas and are a team player.
     - Great money back in the day (I left the company in 2008 before the market crash) before law firms started cutting costs and subscriptions.
     - Great products and services to sell.
     - Strong brand and very strong resources in Eagan for product information and sales support.

    Cons

    - Territories typically change every year (challenge to develop meaningful client relationships).
     - Highly unstable environment (products come in and out of your bag often) and high turnover
     - Experience can vary widely depending upon your sales manager
     - Highly complex compensation plans
     - Zero base salary (again, this was a while back - I believe field sales people are paid salaries now).

    Advice to Management

    Institute better vetting processes for hiring and promoting management; develop processes to ensure consistency of customer experience.

  10. Helpful (3)

    This is a very large bureaucratic company. Know that going in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomson West full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    They seem to recruit well. Most of colleagues are wonderful, intelligent people.

    Cons

    Hign turnover, management always changing, lower on pay scale, many times the right hand doesn't know what the left has done.

    Advice to Management

    implement 360 reviews for all management.

  11. Good place to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Process Associate in Bangalore (India)
    Former Employee - Senior Process Associate in Bangalore (India)

    I worked at Thomson West full-time (More than a year)

    Recommends
    Recommends

    Pros

    People join for the Brand name

    Cons

    Merger with Reuters has different of opinions

    Advice to Management

    Retain billable employees

Work at Thomson West? Share Your Experiences

Thomson West

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.