Thorlabs Reviews

Updated June 25, 2015
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2.6
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Alex Cable
19 Ratings

35 Employee Reviews

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  1. Helpful (1)

    If you don't want to commute it's a good job for the area.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fiber Assembly in Newton, NJ
    Current Employee - Fiber Assembly in Newton, NJ

    I have been working at Thorlabs full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are good, overtime is available, pay is good for Sussex County. Free gym memberships, employee discounts in surrounding stores also NJ Manufacturers Insurance for employees. Community involvement in charities. Free college reimbursement as long as you follow the program rules. Pay is normal for your education level. Vacation days are standard for any job.

    Cons

    Some managers and BU leaders are ruining the workforce! Although my BU leader really runs his area well.

    Advice to Management

    Do some bottom up assessments where employees review the managers and managers review the BU leaders. Don't worry you will find your problem areas.


  2. CSR

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Representative in Newton, NJ
    Former Employee - Customer Service Representative in Newton, NJ

    I worked at Thorlabs (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    Thorlabs owner CEO is very generous with his employees. Good pay and bonuses plus free gym membership. Discounts at local businesses.

    Cons

    The managers and supervisors. All use the power to belittle and place blame on the employees when they should have be trying to solve the issues. They are not nice to work with.

    Advice to Management

    Work together with your employees and stop thinking you are better then anyone else.


  3. Helpful (1)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Newton, NJ
    Former Employee - Customer Service Representative in Newton, NJ

    I worked at Thorlabs full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers. Benefits. Lunch breaks. Quitting time. Vacation.

    The customers were the best and the work could be amazing.
    New and clean building.

    Cons

    Where to begin...? Management is being run by young, inexperienced people with minimal management and people skills. You have to know someone to advance, as nepotism runs rampant in this company.

    Advice to Management

    Reevaluate management Customer Service.


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  5. Helpful (2)

    Attitude, work ethic, and drive is everything....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution in Newton, NJ
    Current Employee - Distribution in Newton, NJ

    I have been working at Thorlabs full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Health benefits, no salary caps for positions yet, Gym membership, very laid back, casual first name basis environment.

    There are a great deal of opportunities for growth but your attitude and work ethic has a lot to do with where you will end up down the road.
    I love how people use the term "Brown Noising" when it employees being friendly with management. I'm friendly with EVERYONE with no exception to management and my work speaks for itself.
    Everyone has control over their career and where they end up there. Some positions are harder to get than others and sometimes you just have to sit back and wait for the right opportunity to open up.
    But in the mean time make sure those who have control of where you end up see your hard work and hear you positive ideas.
    Salty attitudes will get you no where and mediocre work will only keep you among the mediocre employees.

    Cons

    Management, negativity among the employees esp. Distribution, Hiring younger employees with no work ethic.

    Advice to Management

    Take action on those who clearly don't care about Working. Being friendly with your employees isn't wrong but that line of friends and boss need to be clearly defined. Also it would help if the lower managers even cared enough to better their department instead of being just mediocre. Strong department means hiring strong willed HARDWORKING individuals. You are only as good as your leader....


  6. Helpful (4)

    Knock-off company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thorlabs (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    They have a lot of technology in one place.

    Cons

    This is really a strictly manufacturing company. There is very little if any engineering or R&D. Thorlabs is basically a knock-off manufacturer. If you want to do innovative engineering, design, or R&D this is not the place for you. Pay is very low but considering that the work is basically mindless copycat work it is probably appropriate.

    Advice to Management

    Pay better and set your sights higher.


  7. Helpful (2)

    Okay, for a short time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Newton, NJ
    Former Employee - Product Manager in Newton, NJ

    I worked at Thorlabs

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Okay for a short period to get manufacturing, R & D, and global experience on your resume.

    Cons

    Very intense culture
    Compensation is not competitive
    The overall morale is not positive


  8. Helpful (8)

    decent pay while i looked for a new job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer

    I worked at Thorlabs full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    great benefits
    nice people
    if you are useless you will not be fired
    if you know how to brown nose you might be a manager some day! pucker up!

    Cons

    basically anything career related
    nepotism in all levels of management
    no initiative is worth taking. your efforts will be ignored

    Advice to Management

    advice to alex:

    Look I know it's been a while since you've had any real friends, but you don't have to compensate for it by rewarding people who are nice and loyal to you. That kind of "leadership" attitude goes down the line to the lowest ranks and you end up with a company that does well in spite of itself. You will make a lot more money if you try to create a meritocracy. Sure, people might stop stroking your ego, but who cares. You can buy better friends outside of work for a tiny fraction of what your company stands to gain in profits. Win-win!


  9. Helpful (2)

    Friendly working environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Sterling, VA
    Former Employee - Software Engineer in Sterling, VA

    I worked at Thorlabs full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Friendly working environment; Very diverse;

    Cons

    Seems no career advancement;

    Advice to Management

    Some employees are very intelligent people and they are highly educated. They have been serving company for years, and they are absolutely the asset of the company. Hope the management can value them more, and be a little more generous perhaps, because they really deserve it.


  10. Helpful (3)

    not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newton, NJ
    Current Employee - Anonymous Employee in Newton, NJ

    I have been working at Thorlabs full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    it is better than being unemployed
    health insurance is good
    the tuition reimbursement was excellent but they have changed the rules - be careful it's a trap!

    Cons

    low pay
    awful managers
    unachievable expectations
    little promotion possibilities unless you are a 'brown noser'

    Advice to Management

    stop promoting people to manager or supervisor who have no idea what they are doing and/or have zero people skills


  11. Helpful (2)

    Good place to start, but management needs to be improved.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thorlabs

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Usually pretty flexible with hours/schedules. Perks for employees like gym memberships and many local retailers offer discounts if you show your ID. The president and vice president of the company are terrific and really seem to care about both the employees and the customers. Alex and Carmine always take the time to keep the employees in the loop. I also love the fact that Alex really listens to customers feedback, both good and bad, and also creates new products based on customers' recommendations.

    Cons

    Many department managers have no idea what's going on. People often get hired and/or promoted based on who the managers like, not based on merit. I've also seen people get fired just because the managers don't 'like' them. The pay is far below what it should be for the positions, especially because of the added stress that falls on many employees when the managers don't know what they're doing. Many employees are left to pick up the slack from others and even make managerial decisions without the title or compensation.

    Advice to Management

    Please hire managers that know what they're doing and have a background in management, or provide extensive training to teach them. Don't allow special treatment based on who likes who. Also provide more structured training for all positions rather than new hires having to figure things out for themselves. The company seems to be getting too big for its own good and the current management doesn't know how to keep up. I'd recommend bringing in experienced managers or consults to help restructure the way the company operates before it's too late.



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