Thousand Trails

  www.thousandtrails.com
  www.thousandtrails.com

Thousand Trails Reviews

Updated July 7, 2014
Updated July 7, 2014
6 Reviews
3.8
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joe B. McAdams
2 Ratings

Employee Reviews

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  1.  

    My experience at Thousand Trails was great! I even got married at one of their preserves.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Promotion Coordinator - Regional in SeaTac, WA
    Former Employee - Promotion Coordinator - Regional in SeaTac, WA

    I worked at Thousand Trails full-time (more than an year)

    Pros

    It is a fun beautiful product that creates lasting memories for it's customers.

    Cons

    Moved 13 times in 2 years to keep up with the advancement of the company.

    Advice to ManagementAdvice

    Timing is everything and with such a fast moving product. Written processes for new employees is a plus.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Monte Vista Resort great for guest but poor pay for workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mesa, AZ
    Current Employee - Anonymous Employee in Mesa, AZ

    I have been working at Thousand Trails (more than an year)

    Pros

    Workers and volunteers alike get discounts on events and freebies on certain food events. Get to use all amenities at the resort. Full time employees get benefits and holiday pay, part-time they get a schedule they desire and changes are very easy to happen.

    Cons

    Pay is very low, part-time workers get to receive minimum pay. Most of the part-time workers work round the clock. The security team uses golf carts to patrol the resort, however there is always repair issues on the carts. The front office has to deal with upset guest on charges that are in error. There is always errors. The laundry pay card is located in the lobby which is open from 6am to midnight, however the laundry room is open 24 hours, and why have the guest walk to another building for cards that is only used in the laundry room.

    Advice to ManagementAdvice

    * There seems to be no consistence way of doing the jobs in the resort, from security, maintenance, and activities. Since all other jobs are done by one person there is only a right way of working.
    * The resort is using equipment that is falling apart and does not look professional, repair and clean up the equipment.

    Doesn't Recommend
    Positive Outlook
  3.  

    Seasonal work with good management

    Current Employee - Ranger in Saulsbury, TN
    Current Employee - Ranger in Saulsbury, TN

    I have been working at Thousand Trails part-time (less than an year)

    Pros

    Good People and atmosphere. Hard work but its not overwhelming. It gets hot but the demands aren't unreasonable.

    Cons

    Definitely only a seasonal job for most. Good for a younger persons summer job.

    Advice to ManagementAdvice

    xx

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  5.  

    Not bad, but somewhat stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tele-Sales Associate in Frisco, TX
    Former Employee - Tele-Sales Associate in Frisco, TX

    I worked at Thousand Trails part-time (more than an year)

    Pros

    The pay was good as I was a high school student during the time, and the environment was laid back most of the time.

    Cons

    The company relocated randomly, and customers were often really angry as the system did not accurately convey how many times they had been called.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    salary

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thousand Trails

    Pros

    good company to work for.

    Cons

    far to get to for me

  7.  

    Best RV Resort Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Resort Manager
    Former Employee - Resort Manager

    I worked at Thousand Trails

    Pros

    Experienced and fun co-workers
    Good training
    Challenging and rewarding work
    Semi-autonomous regarding local decisions
    Senior management learns from employees
    Good raises
    Hard work recognized and rewarded

    Cons

    Long hours during high season(s)
    Challenge to find seasonal workers
    Some infrastructure needs upgrades
    Complaints from members sometimes not easily resolved
    Outdoor work can be taxing in terms of heat and cold

    Advice to ManagementAdvice

    Keep investing in infrastructure upgrades
    Refine promotions to public
    Improve middle management contact at park level
    Remove entrenched and poorly kept trailers

    Recommends
    Approves of CEO

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