Three Reviews

Updated April 3, 2015
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  • Maidenhead, England
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4.2
30 Reviews
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Three CEO David Dyson
David Dyson
25 Ratings

30 Employee Reviews

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  1. Best career move I've made. Exciting times!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technologist in Maidenhead, England (UK)
    Current Employee - Information Technologist in Maidenhead, England (UK)

    I have been working at Three full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Genuine trust and delegation - I know my scope and responsibilities and am trusted to get on with it. People first - the philosophy of happy people drive a strong brand drives strong financials is backward from most places but absolutely right in Three's case I believe. Successful company.

    Cons

    There's sometimes inertia and fear of change for the better which runs counter to the company's stated goals. That can be frustrating.

    Advice to Management

    Bring back the emphasis on Three behaviours or I fear you'll risk diluting their effect during this period of growth, but otherwise stay the current course.

  2. Helpful (1)

    a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Finance in Maidenhead, England (UK)
    Current Contractor - Finance in Maidenhead, England (UK)

    I have been working at Three as a contractor (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great people
    - Great culture
    - great work life balance
    - salary is ok

    Cons

    - communication not great but it is getting better all the time
    - staff discounts is shockingly bad

  3. A great, empowering, progressive & customer focused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Maidenhead, England (UK)
    Current Employee - Manager in Maidenhead, England (UK)

    I have been working at Three full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Three have really moved forward recently in terms of propositions, employee engagement, customer focus and empowering employees to reinvent the rules, and strive to make the mobile industry better. When I joined, Three were consistently the lowest rated network in terms of customer complaints, but now Three are on par with O2 with the fewest complaints per 1000 people. I truly believe this has been because of the reinvention which is encouraged, having a focused development plan in place (which is the same for everyone, from the very top, down) and by having clear and consistent brand messages portrayed across the business. You don't have to be the most successful person to feel like you've achieved something whilst working for Three.

    Cons

    Area managers. Read the job description online, and you'll find the Area managers will only do the opposite.

    Advice to Management

    Keep doing what you're doing, and the business will only move forward.

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  5. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Maidenhead, England (UK)
    Current Employee - Sales Representative in Maidenhead, England (UK)

    I have been working at Three full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Genuinely values its staff. Cares about making sure they feel involved and aware of developments.

    Cons

    Can be high-pressure and fast-moving - goes with the territory!

    Advice to Management

    Make sure the positive attitude stays!

  6. Finance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst in Maidenhead, England (UK)
    Current Employee - Finance Analyst in Maidenhead, England (UK)

    I have been working at Three full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun. Dynamic,
    Great culture.
    Thumbs up to the SMT
    No two days are never the same

    Cons

    Very political . Career development is mostly about who you know and how strong you line manager can fight you corner.

    Advice to Management

    Keep re-inventing the rules and make mobile better.

  7. Refreshing, Bold, Dynamic, Forward Thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Maidenhead, England (UK)
    Current Employee - Customer Service in Maidenhead, England (UK)

    I have been working at Three full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Inventive, Challenger Mentality, Bold, Not Afraid To Upset The Apple Cart, Innovative, Forward Thinking, Ambitious, Collaborative, Honest, Truly Puts The Customer At Heart, Rewards Staff With The 'Little Things That Matter'

    Cons

    Holiday entitlement is much less than other companies I have worked for

    Advice to Management

    Keep doing what we are doing, I believe we can be number one provider in the UK. Dave Dyson is the best CEO I have experienced, I trust him completely. Customer Service is a great place to work, Rocky is brilliant!

  8. Helpful (1)

    Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Maidenhead, England (UK)
    Current Employee - Sales Manager in Maidenhead, England (UK)

    I have been working at Three full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people, some employees are really great people, creative, supportive and fun.
    Good work - life balance.

    Cons

    The new senior management in head office have imposed new strict processes which have alienated the majority of employees. Too many reorganisations (threatened and then carried out) are putting employees in a constant state of fear of losing their job.
    Senior management calibration at yearly reviews is a joke as most employees end up getting a low grade which negatively impact their bonus and salary increase. If you ask 100 employees 99 percent will agree with this.
    The same people in sales keep getting promoted and many others are overlooked.

    Advice to Management

    Please stop threatening reorganisations because you affect everyone's mood and productivity.
    Please stop reducing people bonuses with the calibration, it simply doesn't work and makes employees unhappy.

  9. Informal and friendly atmosphere, but a bit unstructured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Maidenhead, England (UK)
    Current Employee - Marketing in Maidenhead, England (UK)

    I have been working at Three full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    An informal and friendly atmosphere, with a stated dedication to employee happiness.
    Overall employees are committed to getting things done and the company strategy is clear.
    As a result, its one of the better cultures I've worked in.

    Cons

    It can be a little unstructured at times and a positive outlook is often required.
    Resource can be limited, so everyone needs to muck in to get things done.

    Advice to Management

    Stay committed to the 'happy employee' ethos and maintain the informal approach.

  10. Helpful (2)

    Internal progression great but don't expect to be paid for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Executive in Maidenhead, England (UK)
    Former Employee - Marketing Executive in Maidenhead, England (UK)

    I worked at Three full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They offer many opportunities to progress your career internally. Its a fast paced and exciting environment. Three being the smaller of the UK mobile networks has a strong challenger business model, bold and disruptive in the industry. Great place if you are a bit of a rebel at heart and enjoying doing things differently.

    Cons

    You can progress your career with a move to another role, sadly you wont receive a financial uplift for it.
    Too much office politics for a company of this size. Summer 2014 a big restructure undertaken, many redundancies. Some decisions driven by internal politics than business requirements.
    Never got the impression the business cared about its people. HR was weak to non-existent. Left to the mercy of your line manager.

  11. Work hard - play hard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Current Employee - Anonymous Employee in Maidenhead, England (UK)

    I have been working at Three full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A fast paced, dynamic company with lots of energy and opportunities for people to make a difference! Expect to work hard (this isn't a pipe and slippers place!) and get rewarded for your effort. We also like to play hard and the people are really friendly, good fun and supportive.

    Cons

    It's like Marmite - you're either a 'Three person' - get it and love it or you don't.

    Advice to Management

    Keep listening to our people! :)

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