Three

  www.three.co.uk
  www.three.co.uk

Three Reviews

Updated December 11, 2014
Updated December 11, 2014
111 Reviews
4.0
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Three CEO David Dyson
David Dyson
74 Ratings

Review Highlights

Pros
  • It's like going to work within your extended family, a laugh, a giggle, a fun working environment (in 12 reviews)

  • What's great, is that you can make a difference if you are a go getter (in 4 reviews)


Cons
  • Fast paced environment can lead to chaos at times (in 5 reviews)

  • The pace of change and reprioritisation is sometimes exhausting (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Three

    Pros

    Great commission, work-life balance, fun and flexible work environment

    Cons

    Systems and policies can be rigid and frustrating when trying to give good service

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Co-operative, innovative, fun, a bit chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Reading, England (UK)
    Current Employee - Network Engineer in Reading, England (UK)

    I have been working at Three full-time (less than an year)

    Pros

    Fun to work there, a very co-operative attitude to getting things done. Innovative - ideas are encouraged and staff empowered. Such a world of difference compared with the telco in Newbury.

    Cons

    A bit chaotic at times. Can be a bit unstructured but that's part of the fun.

    Advice to ManagementAdvice

    You seem to be on the right track. Keep the right balance between introducing processes and stifling innovation and cooperation.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Proud to work for Three

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)

    I have been working at Three full-time (less than an year)

    Pros

    Strong vision of being re-inventors. People focused organisation. Empowerment of employees.

    Cons

    Bit disorganised - employed too many "friends and family" to be effective.

    Advice to ManagementAdvice

    Keep making bold decisions

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Refreshing, Bold, Dynamic, Forward Thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Maidenhead, England (UK)
    Current Employee - Customer Service in Maidenhead, England (UK)

    I have been working at Three full-time (more than an year)

    Pros

    Inventive, Challenger Mentality, Bold, Not Afraid To Upset The Apple Cart, Innovative, Forward Thinking, Ambitious, Collaborative, Honest, Truly Puts The Customer At Heart, Rewards Staff With The 'Little Things That Matter'

    Cons

    Holiday entitlement is much less than other companies I have worked for

    Advice to ManagementAdvice

    Keep doing what we are doing, I believe we can be number one provider in the UK. Dave Dyson is the best CEO I have experienced, I trust him completely. Customer Service is a great place to work, Rocky is brilliant!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Place to work; fairly flat structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Design Engineer in Reading, England (UK)
    Current Employee - Network Design Engineer in Reading, England (UK)

    I have been working at Three full-time (more than an year)

    Pros

    Smallish headcount means you can get things done and not get bogged down by too much proccess or though this seems to be changing a bit.
    Management Communication is amazing with regular monthly presentations from the CEO to all staff memebers which is the best comunication i have ever recieved from management.
    People are friendly and the working environment is good with lotts of company organised activities such as canooing, climbing, baking.

    Cons

    Level of Process seems to be increasing to the detriment of project timelines and cost increases.
    Pay is skewed to a low base pay but large bonus which makes it harder to budget month to month. would prefer a larger salary and smaller Bonus.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Informal and friendly atmosphere, but a bit unstructured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Maidenhead, England (UK)
    Current Employee - Marketing in Maidenhead, England (UK)

    I have been working at Three full-time (more than 3 years)

    Pros

    An informal and friendly atmosphere, with a stated dedication to employee happiness.
    Overall employees are committed to getting things done and the company strategy is clear.
    As a result, its one of the better cultures I've worked in.

    Cons

    It can be a little unstructured at times and a positive outlook is often required.
    Resource can be limited, so everyone needs to muck in to get things done.

    Advice to ManagementAdvice

    Stay committed to the 'happy employee' ethos and maintain the informal approach.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Maidenhead, England (UK)
    Current Employee - Sales Manager in Maidenhead, England (UK)

    I have been working at Three full-time (more than 5 years)

    Pros

    The people, some employees are really great people, creative, supportive and fun.
    Good work - life balance.

    Cons

    The new senior management in head office have imposed new strict processes which have alienated the majority of employees. Too many reorganisations (threatened and then carried out) are putting employees in a constant state of fear of losing their job.
    Senior management calibration at yearly reviews is a joke as most employees end up getting a low grade which negatively impact their bonus and salary increase. If you ask 100 employees 99 percent will agree with this.
    The same people in sales keep getting promoted and many others are overlooked.

    Advice to ManagementAdvice

    Please stop threatening reorganisations because you affect everyone's mood and productivity.
    Please stop reducing people bonuses with the calibration, it simply doesn't work and makes employees unhappy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great company shame about the salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)

    I have been working at Three full-time (more than an year)

    Pros

    Free phone contract and dongle
    Lovely building to work in
    Fun brand
    Nice people to work with

    Cons

    Salary is really poor in relation to job role and the amount of work you need to do
    No salary benchmarking for role
    Internal transfers are only given a 10% pay increase and end up being paid well below new starts
    New starts are given better phones and dongles but existing staff have to use old equipment

    Advice to ManagementAdvice

    Start looking after existing staff with talent and not treating new staff better salary and benefit wise.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Internal progression great but don't expect to be paid for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Executive in Maidenhead, England (UK)
    Former Employee - Marketing Executive in Maidenhead, England (UK)

    I worked at Three full-time (more than 8 years)

    Pros

    They offer many opportunities to progress your career internally. Its a fast paced and exciting environment. Three being the smaller of the UK mobile networks has a strong challenger business model, bold and disruptive in the industry. Great place if you are a bit of a rebel at heart and enjoying doing things differently.

    Cons

    You can progress your career with a move to another role, sadly you wont receive a financial uplift for it.
    Too much office politics for a company of this size. Summer 2014 a big restructure undertaken, many redundancies. Some decisions driven by internal politics than business requirements.
    Never got the impression the business cared about its people. HR was weak to non-existent. Left to the mercy of your line manager.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great Company because they Care about their people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator in Reading, England (UK)
    Current Employee - Administrator in Reading, England (UK)

    I have been working at Three full-time (more than an year)

    Pros

    There is so much scope for advancement at Three. The Management treat you as equal rather than look down on you. Lots of fun things happen around the office and at outside events. Ideas are encouraged and there is freedom of movement to make these ideas happen. It's all up to you to drive them forward.

    Cons

    I want to move within the company, but would like to see departments giving an employer at Three the opportunity to be considered for a position even though it is something that they have not done before. I just feel like sometimes they concentrate on what specific skills you have, rather than the whole behaviour aspect. If you are dynamic and passionate, surely you can do any job. Skills transfer should strongly be considered.

    Advice to ManagementAdvice

    It would be great to have a skills transfer type workshop for people wanting to get into different areas at Three.

    Recommends
    Positive Outlook
    Approves of CEO

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