Ticketmaster
3.3 of 5 128 reviews
www.ticketmaster.com West Hollywood, CA 5000+ Employees

Ticketmaster Reviews in Los Angeles, CA

Updated Mar 28, 2014
Ticketmaster – Hollywood – “View from the Hollywood office”

All Employees Current Employees Only

3.2 47 reviews

                             

100% Approve of the CEO

(no image)

Jared Smith

(5 ratings)

50% of employees recommend this company to a friend
47 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Not what I signed up for

    Anonymous Employee (Current Employee)
    Los Angeles, CA

    Pros- The company is aimed at trying to change the wrongs of its past

    Cons- Highly Political
    - Mgmt plays games rather than getting things done often
    - Comp is on the low end
    - Apathy and 'freeloader' attitude is rampant throughout the company
    - Lots of firedrills; priorities shift constantly depending on mgmts mood this week

    Advice to Senior ManagementFire and hire; Sack incurable politicians, cull the apathetic, and replace with go getters

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    A very fun, challenging, engaging company which drinks on fridays at 2pm.

    Senior Systems Administrator (Former Employee)
    Hollywood, CA

    ProsIf you don't like a dress code and want to be yourself without having to put on a corporate face, this is the place to work. People here are real and very intelligent. The projects are very challenging and you won't be bored.

    ConsCompensation is on the low end. Long hours, late nights, weekends. Limited telecommute. Middle management can play games some times and don't follow strict policies (which can be bad). Coworkers can be a bit abrasive, non-PC environment. Practically everyone is sexist (all the male execs get the window offices, female execs get the inner, non-windowed offices). Stress level can get pretty high. Incompetent or lazy employees don't get fired; they get promoted.

    Advice to Senior ManagementI wrote a big letter to Nathan before I left outlining exactly what's wrong with the culture and the treatment/compensation of the tech staff. Some middle managers have ego trips and don't have the company's best interest in mind. Massive turnover of top talent is a huge issue.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Merger with Live nation changed dynamic

    Project Manager (Former Employee)
    West Hollywood, CA

    ProsPro- free lottery for tickets. loose dress code, easy job.

    ConsManagement is horrible
    No vision from CEO
    No loyalty

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Industry Leader, Big Company with Start-Up Mentality

    Senior Business Analyst (Current Employee)
    Los Angeles, CA

    Pros+ Great experience with large Fortune 500
    + Interesting diverse work set
    + Company is changing itself and the industry

    Cons+ Big company with corporate politics
    + Old system in process of change which is painful
    + Compensation not great

    Advice to Senior ManagementSmile more. Don't look so hurried and surly and into your iPhones and blackberries all the time. It creates a culture of fear to voice an opinion and be yourself.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Technical entertainment company.

    Anonymous Employee (Current Employee)
    Los Angeles, CA

    ProsConstantly learning something new and becoming better at my job. Very strong financially.

    ConsMultiple teams working on many diverse and legacy products, many times lacking in team cohesion.

    Advice to Senior ManagementWe need one unified process across all distributed teams.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Management plays favorites

    Technical Project Manager (Former Employee)
    West Hollywood, CA

    ProsSometimes got free tickets to not-so-popular concerts and can generally guarantee tickets for popular acts through internal purchase program.

    ConsAt least when I was there, engineering/project management VPs played favorites to their core group of people that they knew from school or previous employment or to good looking women. I overhead management team say they brought candidates in simply because they were attractive females.

    Advice to Senior ManagementOverhaul Ticketmaster folks.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Prelivenation review

    Systems Analyst (Former Employee)
    West Hollywood, CA

    ProsThe company updated and streamlined its software and operations nationally. Functions across the company are lighter and more efficient. I think this more positively affects the bottom line.

    ConsCustomer and vendor relationships have suffered. Full team support is gone for vendors and personal, local support is gone for the end consumer in the area of sales.

    Advice to Senior ManagementGive your support teams a little more support. They touch every critically relevant sysatem globally, but are often understaffed. Streamlining operations is fine, but not at the cost of quality assurance.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    MOM AND POP FEEL

    Anonymous Employee (Former Employee)
    Hollywood, CA

    Prosran like a small business with many perks

    Consmom and pop salary/compensation and very slow career advancement

    Advice to Senior Managementinvest in your employees and you will have more employee retention.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Live Nation Ticketmaster - a job not a career

    Senior Financial Analyst (Former Employee)
    West Hollywood, CA

    ProsAbove average pay. Fast pace environment.

    ConsZero career development or training. No formal review process at the time. Due to regulations, low contribution limits for 401K. No work life balance.

    Advice to Senior ManagementGet a real marketing plan. Pushing Upsells in a recession? Give me a break?!

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Decent, but not the company it once was.

    Anonymous Employee (Current Employee)
    West Hollywood, CA

    ProsGood people, in some departments.
    Flexible schedule.
    Technically challenging work.

    ConsMost of the talent has fled and the ones that remain are looking for new opportunities.
    Culture has changed considerably.
    Leadership is lacking

    Advice to Senior ManagementUnderstand the people and the systems before trying to change them.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Ticketmaster? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Ticketmaster reviews and ratings in Los Angeles, CA — including employee satisfaction and approval rating for Ticketmaster CEO Jared Smith. All 47 reviews posted anonymously by Ticketmaster employees.