Ticketmaster Reviews in Los Angeles, CA Area

Pros

Ticketmaster is a wonderful place where you get to work with extremely intelligent people, have fun while working hard and doing what you enjoy. You work with the latest technology and make difference in people's lives by improving their experience in buying tickets to any and all live events, such as sports, concerts, theatre etc. You are never bored, you constantly grow and continue to learn new things on daily basis.

Cons

I have barely anything bad to say about the company, after merger with Live Nation things were a bit rocky, but as time went buy we emerged bigger and stronger. We have new goals ahead and I see that the future is brighter than ever.

Advice to Senior Management

Continue to innovate, update employees on the future of the company and direction we are heading.

Pros

Fun entertainment oriented culture, I made lots of friends

Cons

A bit political at times

Advice to Senior Management

Don't sell out to LiveNation... er too late

Pros

Really nice benefits, time off "coupons", early off near holidays, 3 weeks vacation minimum, work provided milk (yes milk), soda, and juice.

Cons

Kind of sweatshop atmosphere, bullpen cubicles so absolutely no privacy, yelling at employees in front of others. Definitely an atmosphere of favorites and non-favorites, but it's not that different from most workplaces

Advice to Senior Management

Treat your employees equally. Training was a big example, some people got training, help with training, sent to training and others got nothing. It was just that way and nobody seemed to care.

Pros

great company. growth opportunity. great people.

Cons

new merger changed a lot in the organization.

Advice to Senior Management

noe advice

Pros

It's awesome to work in entertainment..but the ticket discounts are not as great as everyone thinks.
My manager was awesome!
Working with quite a few smart people who always have a side hustle.

Cons

Decisions made at the upper level often come out of nowhere.
There are a quite a few people who think they are great, but really suck (lots in marketing!!).
They work your butt off!

Advice to Senior Management

Clearly communicate strategic vision and stick by it.

Pros

Great benefits package (vacation, medical benefits, paid-time off, 401K employer contribution) and great perks. Got free tickets to concerts and local sports games. Laid-back work environment, not your typical corporate work place. Although I believe this will all be changing once Live Nation full integrates.

Cons

Revolving door of employees and lots of instability in upper management. Many high level management getting canned or leaving (which isn't a good sign). Constantly reducing work force and having to work with new people all of the time. After merger work morale was very low as employees felt that they didn't matter and weren't being treated properly. The decent work environment was completely ruined and Ticketmaster/Live Nation is not a pleasant place to be anymore.

Advice to Senior Management

Treat employees with a little bit of dignity stop taking them for granted. You won't keep good employees if you continue to treat then poorly... bad employees = bad company/reputation. I don't believe that the future of Live Nation/TM will go well under current management.

Pros

Access to tickets for popular events
Company is constantly evolving
Innovative technology
International growth opportunities
Good stock option program for employees

Cons

All the recent upper management changes leave a bit of uncertainty
They have a bit of the boys club mentatlity

Advice to Senior Management

Keep maintaining the pre merger environment, don't let Live nation just take over.
Look at airplane ticket pricing model to imrpove image

Pros

- Work with smart people you can learn a lot from
- Relaxed atmosphere where people are judged by the results of their work and their ideas, not how they dress or look or what degrees they may have
- Solve big and difficult problems
- Work in an IT organization that drives revenue for the company rather than being simply a cost center

Cons

- Never-ending demand for product features makes it difficult to find resources for important but non-customer-facing products
- Stress of demanding clients and negative consumer perception
- Generally hear news about the company from the media before upper management

Advice to Senior Management

Be more open both with employees about the company and with the public about the real talent of the employees within the company and the great work they're doing.

Pros

Great place to learn and gain experience. If you like a young, dynamic, team based, collaborative environment this is the place to be. The company is expanding globally and rapidly developing. It is an exciting place to work for. A lot of hardworking, fun, and talented individuals.

Cons

Ticketmaster is still a relatively young company. Established processes and procedures exist but many are still work in progress. The same goes for training. it's a work hard play hard culture. Work life balance can suffer if you don't manage this carefully. Be willing to put in extra hours and endure some stress and ambiguity.

Advice to Senior Management

Take concrete actions to really making the company a fun place to work and encourage more work life balance so employees don't get burned out.

Pros

Benefits include some free shows and ability to purchase tickets for popular events before they are available to public.

Cons

The company feels like it is in the middle of an identity crisis. The new CEO seems to dislike the company. He appears more focused on frontline then ticketmaster.

Advice to Senior Management

Decide what your goals are and stick with the plan. Sean Moriaty did an excellent job as leader, since he retired, the company pretty much blows.