Ticketmaster

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Ticketmaster Reviews in Los Angeles, CA

Updated August 8, 2014
Updated August 8, 2014
136 Reviews

3.3
136 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jared Smith
17 Ratings

Review Highlights

Pros
  • Most of the people are great to be around and a joy to work with (in 10 reviews)

  • Free tickets to shows (if you are London based - don't expect much in satellite offices) (in 12 reviews)


Cons
  • Work/life balance needs improvement (in 6 reviews)

  • Upper Management has no clue how things in the field offices actually work (in 10 reviews)

More Highlights

50 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not what I signed up for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    Pros

    - The company is aimed at trying to change the wrongs of its past

    Cons

    - Highly Political
    - Mgmt plays games rather than getting things done often
    - Comp is on the low end
    - Apathy and 'freeloader' attitude is rampant throughout the company
    - Lots of firedrills; priorities shift constantly depending on mgmts mood this week

    Advice to ManagementAdvice

    Fire and hire; Sack incurable politicians, cull the apathetic, and replace with go getters

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Not a great place for work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator  in  West Hollywood, CA
    Current Employee - Systems Administrator in West Hollywood, CA

    Pros

    Good co workers, learned several things

    Cons

    Lousy management, overworked people, didn't want to take responsibility for bad decisions.

    Advice to ManagementAdvice

    Get some competent manageent

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    A very fun, challenging, engaging company which drinks on fridays at 2pm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator  in  Hollywood, CA
    Former Employee - Senior Systems Administrator in Hollywood, CA

    Pros

    If you don't like a dress code and want to be yourself without having to put on a corporate face, this is the place to work. People here are real and very intelligent. The projects are very challenging and you won't be bored.

    Cons

    Compensation is on the low end. Long hours, late nights, weekends. Limited telecommute. Middle management can play games some times and don't follow strict policies (which can be bad). Coworkers can be a bit abrasive, non-PC environment. Practically everyone is sexist (all the male execs get the window offices, female execs get the inner, non-windowed offices). Stress level can get pretty high. Incompetent or lazy employees don't get fired; they get promoted.

    Advice to ManagementAdvice

    I wrote a big letter to Nathan before I left outlining exactly what's wrong with the culture and the treatment/compensation of the tech staff. Some middle managers have ego trips and don't have the company's best interest in mind. Massive turnover of top talent is a huge issue.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Industry Leader, Big Company with Start-Up Mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Los Angeles, CA
    Current Employee - Senior Business Analyst in Los Angeles, CA

    Pros

    + Great experience with large Fortune 500
    + Interesting diverse work set
    + Company is changing itself and the industry

    Cons

    + Big company with corporate politics
    + Old system in process of change which is painful
    + Compensation not great

    Advice to ManagementAdvice

    Smile more. Don't look so hurried and surly and into your iPhones and blackberries all the time. It creates a culture of fear to voice an opinion and be yourself.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Merger with Live nation changed dynamic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  West Hollywood, CA
    Former Employee - Project Manager in West Hollywood, CA

    Pros

    Pro- free lottery for tickets. loose dress code, easy job.

    Cons

    Management is horrible
    No vision from CEO
    No loyalty

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Technical entertainment company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    Pros

    Constantly learning something new and becoming better at my job. Very strong financially.

    Cons

    Multiple teams working on many diverse and legacy products, many times lacking in team cohesion.

    Advice to ManagementAdvice

    We need one unified process across all distributed teams.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Management plays favorites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project Manager  in  West Hollywood, CA
    Former Employee - Technical Project Manager in West Hollywood, CA

    Pros

    Sometimes got free tickets to not-so-popular concerts and can generally guarantee tickets for popular acts through internal purchase program.

    Cons

    At least when I was there, engineering/project management VPs played favorites to their core group of people that they knew from school or previous employment or to good looking women. I overhead management team say they brought candidates in simply because they were attractive females.

    Advice to ManagementAdvice

    Overhaul Ticketmaster folks.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Prelivenation review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  West Hollywood, CA
    Former Employee - Systems Analyst in West Hollywood, CA

    Pros

    The company updated and streamlined its software and operations nationally. Functions across the company are lighter and more efficient. I think this more positively affects the bottom line.

    Cons

    Customer and vendor relationships have suffered. Full team support is gone for vendors and personal, local support is gone for the end consumer in the area of sales.

    Advice to ManagementAdvice

    Give your support teams a little more support. They touch every critically relevant sysatem globally, but are often understaffed. Streamlining operations is fine, but not at the cost of quality assurance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    MOM AND POP FEEL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hollywood, CA
    Former Employee - Anonymous Employee in Hollywood, CA

    Pros

    ran like a small business with many perks

    Cons

    mom and pop salary/compensation and very slow career advancement

    Advice to ManagementAdvice

    invest in your employees and you will have more employee retention.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Decent, but not the company it once was.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  West Hollywood, CA
    Current Employee - Anonymous Employee in West Hollywood, CA

    Pros

    Good people, in some departments.
    Flexible schedule.
    Technically challenging work.

    Cons

    Most of the talent has fled and the ones that remain are looking for new opportunities.
    Culture has changed considerably.
    Leadership is lacking

    Advice to ManagementAdvice

    Understand the people and the systems before trying to change them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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