Ticketmaster Reviews

I worked at Ticketmaster full-time for more than 3 years

Pros – experience, passion, networking, room to grow, opportunity, friends, laid back culture, bring your dog to work, expression, mentors, recognition

Cons – long hours, hard work/life balance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Ticketmaster full-time for more than a year

Pros – If you don't like a dress code and want to be yourself without having to put on a corporate face, this is the place to work. People here are real and very intelligent. The projects are very challenging and you won't be bored.

Cons – Compensation is on the low end. Long hours, late nights, weekends. Limited telecommute. Middle management can play games some times and don't follow strict policies (which can be bad). Coworkers can be a bit abrasive, non-PC environment. Practically everyone is sexist (all the male execs get the window offices, female execs get the inner, non-windowed offices). Stress level can get pretty high. Incompetent or lazy employees don't get fired; they get promoted.

Advice to Senior Management – I wrote a big letter to Nathan before I left outlining exactly what's wrong with the culture and the treatment/compensation of the tech staff. Some middle managers have ego trips and don't have the company's best interest in mind. Massive turnover of top talent is a huge issue.

Yes, I would recommend this company to a friend

I have been working at Ticketmaster part-time for more than a year

Pros – I love my job when helping people

Cons – I do not like telling some1 they cant do something. but it keeps people safe.

Advice to Senior Management – keep up the good work and involving staff from around the bay area.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Ticketmaster full-time for more than 7 years

Pros – flexible work place - very accomidating for coming in early or working a different time frame other than 8-5.

Cons – big company lots of "top dogs" that think their project is the most important - sometimes conflicting project/duties puts you in a rought spot.

Advice to Senior Management – Quit trying to be "cool" and be good leaders. Have a clear vision and make sure everyone is on board and working towards the same goals.

Yes, I would recommend this company to a friend

I have been working at Ticketmaster full-time for more than 7 years

Pros – Great perks and long-term connections.

Cons – Long hours and high stress.

Advice to Senior Management – Titles don't reflect duties.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Ticketmaster full-time for less than a year

Pros – Great tech to work with. Team was top notch always willing to go the extra mile. Tech stack was always helpfull

Cons – Poor communication from Sr.MGMT about DC closing. No real direction for day to day outside standard procedures. there was way too much down time

Advice to Senior Management – Ensure your employees are satisfied with their daily work load. Identify areas for employee professional growth and allow them to take courses that would increase employee satisfaction

No, I would not recommend this company to a friend

I have been working at Ticketmaster

Pros – coworkers, clients and the various opportunities to grow personally & professionally

Cons – lack of work life balance

Advice to Senior Management – a clearer definition of roles/responsibilities would be most excellent

I have been working at Ticketmaster full-time for more than a year

Pros – + Great experience with large Fortune 500
+ Interesting diverse work set
+ Company is changing itself and the industry

Cons – + Big company with corporate politics
+ Old system in process of change which is painful
+ Compensation not great

Advice to Senior Management – Smile more. Don't look so hurried and surly and into your iPhones and blackberries all the time. It creates a culture of fear to voice an opinion and be yourself.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Ticketmaster full-time for more than 7 years

Pros – Pro- free lottery for tickets. loose dress code, easy job.

Cons – Management is horrible
No vision from CEO
No loyalty

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Ticketmaster full-time for more than 10 years

Pros – Very cool industry, free tickets (except to the more popular events) if you are client facing, some very cool coworkers / managers, pier support, very stable company, good benefits, flexible schedule (when they need it, but when you need it too), very casual dress code.

Cons – Very low salaries for field employees are a company culture that’s been there forever through the many ownership changes and it doesn't look like it will go away, completely overworked employees, lots of frustrated employees that are either grumpy or mistreating coworkers, you are always on call (officially or unofficially, but you are receiving company emails 24/7 and are expected to reply immediately several times), poor communication, they have released so many different versions of every product (and none of them work acceptably) that there is A LOT of confusion in the field, field employee input is ignored, field employees only support the little that they can and pass on the rest to remote groups with which they have to constantly struggle, no place for creativity or hands-on work, snake pit with tons of people trying to save their behinds by blaming others.

Advice to Senior Management – Stop wasting money in programs and propaganda to boost employee morale. The best way to boost employee morale is to compensate them adequately and to hire enough people so that your workers don't have to work 12 hours per day.

No, I would not recommend this company to a friend