Tiffany & Co.

www.tiffany.com

Tiffany & Co. Reviews

Updated January 27, 2015
Updated January 27, 2015
323 Reviews
2.9
323 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tiffany & Co. Chairman and CEO Michael J. Kowalski
Michael J. Kowalski
183 Ratings

Review Highlights

Pros
  • If you are looking for a stable place with good benefits this is a good place for you (in 28 reviews)

  • The employee discount was really nice since all of the jewelry there is overpriced (in 24 reviews)


Cons
  • No work life balance, culture is horrible, continuous power struggle with senior management (in 10 reviews)

  • Graded harshly on everything by upper management on how you acknowledge a customer to challenges making sales targets (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Project Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Leader in Parsippany, NJ
    Former Employee - Project Leader in Parsippany, NJ

    I worked at Tiffany & Co. full-time (more than 5 years)

    Pros

    Interesting place to work. If you are on the sales or merchandising side, things are always fun. Pretty good hours except that you don't get a lot of time off, but that is typical for retail.

    Cons

    If you are on the support side (finance, IT, etc) there are limited opportunities for advancement and pay is a bit below average.

    Advice to ManagementAdvice

    Start paying bonuses to levels below manager.

    Recommends
    Negative Outlook
  2.  

    Tiffany & Co.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional in Kansas City, MO
    Current Employee - Sales Professional in Kansas City, MO

    I have been working at Tiffany & Co. full-time (more than 5 years)

    Pros

    Unbelievable discount. Not the worst hours for being retail.

    Cons

    Commission structure changed so you have potential to make a lot of $, but most likely you'll be making way less than you did before.

    Advice to ManagementAdvice

    Lower goals and pay your employers what they're worth.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    It was overall a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    I worked at Tiffany & Co. full-time (more than a year)

    Pros

    Took care of their employees

    Cons

    It is a very corporate job

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Mount Prospect, IL
    Current Employee - Sales Consultant in Mount Prospect, IL

    I have been working at Tiffany & Co.

    Pros

    jewelry discounts, very good to start jewelry buisness

    Cons

    language barrier , very good atmosphere

    Advice to ManagementAdvice

    don' t talk with anybody about your salary

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Standard Corporate Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in New York, NY
    Former Employee - Senior Analyst in New York, NY

    I worked at Tiffany & Co. full-time (more than 3 years)

    Pros

    I met some amazing individuals while working here. I have to say my peers were the best part. People were respectful and encouraging. The company is well respected and environmentally sound.

    Cons

    Promotions are hard to come by and so is training unless you're a manager. The office environment can be quite toxic depending on who you work for. The work life balance is informally established by your boss so it can vary. People who address issues with HR or upper management are hurt in the long run. It's better to just stay quiet or leave.

    Advice to ManagementAdvice

    Management should be more accessible, transparent and a more cohesive unit.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great place to gain experience, but not to make a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Parsippany, NJ
    Current Employee - Contractor in Parsippany, NJ

    I have been working at Tiffany & Co. as a contractor (less than a year)

    Pros

    Looks very good on your resume
    Great place to gain experience, but not to work permanently
    The employee store discount is phenomenal
    Lots of free food, pretty much all events are celebrated with food
    Flexible hours
    Nice discount in the store

    Cons

    Promotion is generally based upon blatant favoritism
    Health insurance is pricey
    No 401k match
    Minimal vacation time and sick pay
    Temp workers are maintained for years before receiving a permanent position generally
    Pay is not up to par with market
    Benefits/discounts package is not up to par with other luxury retail employers
    No Annual Bonus
    Not very many paid holidays

    Advice to ManagementAdvice

    Please chose a structure. It is very difficult to understand the over all flow of the company, its very archaic. Some departments are over staffed while others are scantily staffed. For example, a team of 4 four does not need a manager and supervisor. Too many managers. There is virtually no communication between departments. Train management to interact more with employees and understand the flaws in the process. IT is horrible, when there is a great IT contractor they leave, because they are not treated well. There need to be metrics upon which you review your employees, favoritism is not a good way to measure work ethic. Managers are the only employees that receive bonuses yet they work from home every Friday, and during holidays are pretty much scarce. Many managers have no idea what the team does that they are managing, they demonstrate difficulties making decisions, and have no clue as to what the work flow is of their teams. A lot of money is lost by the company due to the inefficiency of business processes, employees have to repeat a process in multiple departments before an order can be processed, etc. Please show some respect for your employees working hard during the holiday and give them a bonus. Create a structure for management and non management to be paid for performance and efficiency. You will lose most of your talented employees because management waits very long to promote or permanently hire employees. Most of the people that are promoted rapidly are siblings of managers, family members, or acquaintances, neighbors; this will be your demise if you do not really look at the quality of workers you currently have, and how they got into their positions.

    Neutral Outlook
    No opinion of CEO
  8.  

    Outstanding training. Company went above and beyond to welcome me aboard and my trainer met all my qualifications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Palm Beach, FL
    Former Employee - Seasonal Sales Associate in Palm Beach, FL

    I worked at Tiffany & Co. (less than a year)

    Pros

    This company cares about its customers, products and people.

    Cons

    I have none for this location.

    Advice to ManagementAdvice

    None, great working experience.

    Recommends
    Positive Outlook
  9.  

    Assistant Store Manager

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Tiffany & Co.

    Pros

    It's a good company to work for

    Cons

    They don't pay employees well.

  10.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. full-time

    Pros

    pay...coworkers..manager..the benefits the growth you can get

    Cons

    coworkers..customers,unfair treatment bad company valves

    Recommends
  11.  

    Great company to work for, financially.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Security Officer in Indianapolis, IN
    Current Employee - Branch Security Officer in Indianapolis, IN

    I have been working at Tiffany & Co. full-time (more than a year)

    Pros

    Benefits and compensation are excellent and are consistent nationwide. Great time off benefits, as well.

    Cons

    There is no work-life balance.

    Recommends
    Positive Outlook
    No opinion of CEO

Tiffany & Co. Photos

Work at Tiffany & Co.? Share Your Experiences

Tiffany & Co.

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.