Tiffany & Co.

www.tiffany.com

Tiffany & Co. Reviews

Updated January 29, 2015
Updated January 29, 2015
327 Reviews
2.9
327 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tiffany & Co. Chairman and CEO Michael J. Kowalski
Michael J. Kowalski
185 Ratings

Review Highlights

Pros
  • If you are looking for a stable place with good benefits this is a good place for you (in 28 reviews)

  • The employee discount was really nice since all of the jewelry there is overpriced (in 24 reviews)


Cons
  • No work life balance, culture is horrible, continuous power struggle with senior management (in 10 reviews)

  • Graded harshly on everything by upper management on how you acknowledge a customer to challenges making sales targets (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. full-time

    Pros

    pay...coworkers..manager..the benefits the growth you can get

    Cons

    coworkers..customers,unfair treatment bad company valves

    Recommends
  2.  

    Great company to work for, financially.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Security Officer in Indianapolis, IN
    Current Employee - Branch Security Officer in Indianapolis, IN

    I have been working at Tiffany & Co. full-time (more than a year)

    Pros

    Benefits and compensation are excellent and are consistent nationwide. Great time off benefits, as well.

    Cons

    There is no work-life balance.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Tiffany & Co.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co.

    Pros

    The Lexington facility is very culture friendly and accepting. Benifits for this company are beyond compare. Low deductables and high coverage. This company works hard to make sure thier employees are safe, healthy, and have the opportunities for a balanced family life.

    Cons

    Other than the Lexington facility assemulation can be difficult, but this may be due to geographical culture differences. Manufacturing is difficult to progress forward to new ideas and technologies. The philosophy "It's always been done that way" is strong creating a siloed community not progressing forward.

    Advice to ManagementAdvice

    Begin to listen to the concerns of the craft. If a concern is continual then there probably is justification for exploration.

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  5.  

    Magical Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tiffany & Co.

    Pros

    Corporate support, benefits, professional interaction among peers and superiors.

    Cons

    Sometimes communications, and a one size fits all approach to some divergent issues, at times.

    Advice to ManagementAdvice

    A little more situational investigation and communication prior to decision making. Acknowledging that customer service (behind the scenes) is as much a business driver as the front line sales professionals.

  6.  

    Good company as a whole, but the retail side has its expected drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional in San Francisco, CA
    Former Employee - Sales Professional in San Francisco, CA

    I worked at Tiffany & Co. full-time (more than a year)

    Pros

    Excellent benefits. Great perks like a gym reimbursement and cell phone discount. I get the feeling that working on the corporate level would be more satisfying on than on the retail level. But even as far as retail is concerned, they're generous with holidays and even offer "floating holidays" (a holiday day off to take at a later date) if you have to work on a typical day off like Memorial Day. Also, they're very open to transferring if you'd like to relocate and there's a great path/opportunities for career advancement if you're looking to move into corporate.

    Cons

    Tiffany & Co. prides itself on customer service to a fault. In luxury goods you're certainly going to encounter a share of entitled patrons. They can insult you to your face and you still have to put on a smile. Sales is sales so be prepared to encounter sneaky coworkers who will try to steal your sales. As a plus though - the company offers avenues to escalate an investigation if there is a case of major commission stealing.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Hierarchical culture, wasteful processes, good discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in New York, NY
    Current Employee - Senior Analyst in New York, NY

    I have been working at Tiffany & Co. full-time (more than a year)

    Pros

    Good discount, summer hours, prestigious brand

    Cons

    Your time is not valued - expect to put in many hours on projects that will never be reviewed, or work late into the night on an assignment that's due the next morning but then come to find out the meeting is rescheduled to another tbd time; and it will all be your fault.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Rigid bureaucracy, entrenched leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in New York, NY
    Current Employee - Financial Analyst in New York, NY

    I have been working at Tiffany & Co. full-time (more than 3 years)

    Pros

    Excellent benefits, decent pay, convenient office location in Flatiron

    Cons

    TCO went public in 1987; they've been around for a while. Over the years they have developed effective processes and procedures to streamline their operations. It's good for them, but in my opinion it inhibits professional development and personal growth. Specifically working in finance, I lived in a silo with little understanding of how my group connected with other groups to drive the business.

    Advice to ManagementAdvice

    I understand the need for procedure -especially for such a large brand with a quarterly reporting schedule. Job rotation could help get more out of your finance employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A fine company..if your in Sales or Management

    Current Employee - Branch Security Officer in Boston, MA
    Current Employee - Branch Security Officer in Boston, MA

    I have been working at Tiffany & Co. full-time (less than a year)

    Pros

    Great benefits that start on your first day of work, including a 30 - 50% employee discount on Tiffany products. Not too shabby!

    Cons

    Working security at Tiffany & Co. is almost like being a broken wind-u toy. They wind you up with all of the security training and assessments they put you through, but instead of releasing you, they put you at the door where you stand guard all day (8 hours or more) and serve basically as a doorman. The problem with this is real doormen actually make A LOT of money! security acting doormen do not.

    Advice to ManagementAdvice

    Security Professionals should only ever be at the door during the presence of suspicious persons in-store. Besides that, we should be allowed to work undercover in plainclothes.

    Doesn't Recommend
  10.  

    High Stress, High Reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY

    I worked at Tiffany & Co. full-time (more than a year)

    Pros

    The benefits and perks were great, as well as the jewelry discounts. The environment was super fast paced which made days go by fast and there is always something interesting going on.

    Cons

    With the fast pace nature came a high stress environment. Part of the daily routine is all everyone gossiping and talking about what everyone is wearing, so slightly intimidating if fashion isn't your passion. A few management positions were just impossible to please.

    Advice to ManagementAdvice

    A little recognition would go a long way

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Amazing Summer IT Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Intern in Parsippany, NJ
    Former Employee - Database Intern in Parsippany, NJ

    I worked at Tiffany & Co. as an intern (less than a year)

    Pros

    Very friendly atmosphere
    Hours very flexible (come in and leave when you want as long as you hit the 8.5 hrs)
    Staff is very eager to help you
    Cafeteria food is awesome.

    Cons

    As an intern, you run out of work very quickly. You then have to wait for more work to come in.
    As a full time employee, depending on your position in the company you will have to work over night shifts or weekends.

    Advice to ManagementAdvice

    Hire less interns so there is more work for the fewer amount of interns

    Recommends
    Positive Outlook
    Approves of CEO

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