TigerDirect Canada Reviews

Updated June 9, 2014
Updated June 9, 2014
30 Reviews

1.9
30 Reviews
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Recommend to a friend
Approve of CEO
TigerDirect Canada Chairman & CEO Richard Leeds
Richard Leeds
12 Ratings

Employee Reviews

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  1.  

    I worked at TigerDirect when they were CompUSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer  in  Tallahassee, FL
    Former Employee - Trainer in Tallahassee, FL

    I worked at TigerDirect Canada full-time for more than 3 years

    Pros

    The positions paid well, had good benefits, and offered lots of training.

    Cons

    There is a lot of competition in the technology industry, there are new developments almost daily. It can be demanding at times to stay on top of all the information coming at you. There was also a lot of cross training of positions. A lot to learn. But me, I like learning.

    Advice to ManagementAdvice

    Management was top heavy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Be a Tiger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Toronto, ON (Canada)
    Current Employee - Account Manager in Toronto, ON (Canada)

    I have been working at TigerDirect Canada full-time for more than 3 years

    Pros

    good money, more you put in the more you get

    Cons

    some coaches are no good.

    Advice to ManagementAdvice

    Train the coaches

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good place to make a lot of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Etobicoke, ON (Canada)
    Current Employee - Account Manager in Etobicoke, ON (Canada)

    I have been working at TigerDirect Canada full-time for more than a year

    Pros

    High commission potental, Internal CRM system, lots of leads, fun environment, freindly people, perks and contests, if you have skills you will fit right in

    Cons

    LOW BASE, too much micromanagement if you happen to not be selling enough, you need to put in a lot of time and effort to make top money, dont get on your mangers bad side, too many network issues

    Advice to ManagementAdvice

    Keep up with perks. Trust your employees. An email is just as good as a call! More communication to your employees about decisions that affect them would be great.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    They are OK. Uncapped salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Account Manager  in  Etobicoke, ON (Canada)
    Current Employee - Corporate Account Manager in Etobicoke, ON (Canada)

    I have been working at TigerDirect Canada full-time for more than 3 years

    Pros

    Uncapped salary
    easy job
    access to lots of product
    moderate pressure

    Cons

    Depends on which coach you end up with
    technical issues
    annoying policies

    Advice to ManagementAdvice

    train coaches on management techniques

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    it was a learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Pembroke Pines, FL
    Former Employee - Customer Service in Pembroke Pines, FL

    I worked at TigerDirect Canada full-time for more than a year

    Pros

    discount when it was available, all the technological toys and keeping updated with the latest gadgets

    Cons

    discount wasn't always available, only certain time of the month which discourages you from buying. management needs better training and growth in the company was limited.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    A brief review of Tigerdirect.ca

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Account Manager  in  Markham, ON (Canada)
    Current Employee - Corporate Account Manager in Markham, ON (Canada)

    I have been working at TigerDirect Canada full-time

    Pros

    Great group of co-workers from all walks of life. Everyone works together without the usual "it's all about me" sales attitude.
    Causal Friday's
    Ships from our own warehouse as well as using distribution channels

    Cons

    9 hour work day (8 - 5) or (9 - 6)
    No additional or specific sales training offered
    No product training offered.
    Lunch and learns with vendors are more of a money making opportunity for the marketing dept than a useful resource for sales floor.
    Terrible customer management tools for sales agents

    Advice to ManagementAdvice

    Invest in your employees. Be motivational, it translates to the customers your employees reach out to daily!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Nonsensical business model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at TigerDirect Canada

    Pros

    Commission is uncapped, potential to make a lot of money

    Cons

    The many reasons why you won't get paid your commission

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond Hill, ON (Canada)
    Former Employee - Anonymous Employee in Richmond Hill, ON (Canada)

    I worked at TigerDirect Canada full-time for more than 5 years

    Pros

    The staff (Corp Sales, Admin, CS, etc) are excellent to work with. People generally have a very positive attitude and work very hard.
    In recent years an attempt has been made to eliminate the internal corruption that has plagued the company. That has helped improve the overall morale of the organization in the last 5 years and improved employee treatment.

    Cons

    As an unwritten policy there is absolutely no promotion from within. New jobs are not posted for internal staff to see. HR actively seeks to hire from outside and keep new openings/jobs quiet until the role is filled.
     The upper management do not see employees as valuable assets, but rather as liabilities.
    Aside from Corporate sales, reviews are few and far between. Raises are non-existant. Salaries are low.

    Advice to ManagementAdvice

    Wake up and use the staff that you have to full advantage. Grow your employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great at the start, Horrible when management changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - A+ PC Technician  in  Mississauga, ON (Canada)
    Former Employee - A+ PC Technician in Mississauga, ON (Canada)

    I worked at TigerDirect Canada part-time for more than a year

    Pros

    -Great sales and associates to work with.
    -Hours are variable depending on position

    Cons

    -Management tends to have it's own agenda.
    -Company tries to make everyone have sales goals, even if you were hired without them.
    -Can be fired for the smallest thing(they will find others or a way of making it work to their advantage).

    Advice to ManagementAdvice

    Don't be sheep. TD is not the end all for the company.
    Get some morals. Selling product to the customers with false ideas is wrong. Total Defense is a horrible product, yet you make people lie to customers so they will buy it.

    Pay more attention to your tech section. Either you want technicians or sales people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    good at the beginning.. crap at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bench Technician  in  Burlington, ON (Canada)
    Current Employee - Bench Technician in Burlington, ON (Canada)

    I have been working at TigerDirect Canada full-time for more than 3 years

    Pros

    experience wit technology and working withthe public

    Cons

    garbage corporate handling of every day things

    Advice to ManagementAdvice

    run it like a Canadian company , not an american one

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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