TigerDirect Reviews

Updated March 27, 2015
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2.5
114 Reviews
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Recommend to a friend
Approve of CEO
TigerDirect Chairman & CEO Richard Leeds
Richard Leeds
50 Ratings

Pros
  • Met a lot of really good people, great employee discounts, the ability to practice my craft (in 5 reviews)

  • The HR lady is really sweet and we did get paid on time (in 3 reviews)

Cons
  • Regular sales associates make little pay (in 7 reviews)

  • Once you have been there awhile, they "flip" you and bring down your base salary to a little above minimum wage and increase your commission to 13% (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TigerDirect

    Pros

    Good base pay and decent benefits

    Cons

    Not much room for growth and inventory can be hit or miss

  2. Unorganized Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TigerDirect

    Pros

    Friendly fellow employees to work with

    Cons

    The pay and management need improvement

    Advice to ManagementAdvice

    Go back to school

  3. EXCELLENT management/co-workers. Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Raleigh, NC
    Current Employee - Cashier in Raleigh, NC

    I have been working at TigerDirect part-time (more than a year)

    Pros

    Management is awesome. Very friendly with great humor.
    Co-workers are amazing and like family. Made better friends here than I did in school.
    Very flexible schedule.
    Employee discounts are good, although not so good on high price items like laptops/TV's

    Cons

    Price tags are ALWAYS wrong, super annoying
    Stuff is always breaking. Registers barely work and card reader machines are always falling off/not working.

    Advice to ManagementAdvice

    None.

    Recommends
    Neutral Outlook
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  5. Decent company, needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Orland Park, IL
    Current Employee - Head Cashier in Orland Park, IL

    I have been working at TigerDirect

    Pros

    Easy to move up, although it is a lengthy process.

    Cons

    Low pay, and low commission for hourly.

    Advice to ManagementAdvice

    I love this place, everyone is supportive and has your back. It's like family here.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Fully Commission is High Reward, High Risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Myers, FL
    Current Employee - Sales Associate in Fort Myers, FL

    I have been working at TigerDirect part-time (less than a year)

    Pros

    The amount of money can make is literally up to how hard you work and the time you put it, where I work the sales floor is filled with funny, interesting, smart A-type people, and there is always at least one customer that comes in and makes the whole day worth working.

    Cons

    Full Commission is not like in the movies, you don't go from Zero to Hero. You have to know your stuff, know your customers and be confident in everything you say or no one will buy from you. When you can make as much money as possible some people will do anything possible, if you don't watch your big sales from start to finish you run the risk of someone else taking it. The Sales Floor is a very competitive places filled with A-Type personalities if you don't stand your ground you WILL get walked on.

    Advice to ManagementAdvice

    Commissions are not something to hold over your Sales Associates, some weeks are slow, some months are slow if a sales guy isn't making money its stressful enough to not be making money but the fact that if he can't get out of subside within a few weeks they lose their job is enough to make anyone walk out the door. Trust your employees, the loops sales guys have to jump through makes any major sale slow and tedious, where as they should be fast and smooth, waiting for a lock up on any item, when a slow MOD is on duty has made customers leave angry and dissatisfied.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Great people. Low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in Vernon Hills, IL
    Current Employee - Employee in Vernon Hills, IL

    I have been working at TigerDirect part-time (less than a year)

    Pros

    High energy environment makes the day fly by.

    Cons

    Very low pay and hours.

    Advice to ManagementAdvice

    Promote more.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful

    Commission isnt good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at TigerDirect part-time (less than a year)

    Pros

    Company discount is at cost, Laid back management, enjoyable staff,

    Cons

    everything is based off of comission, unless you are constantly writing tickets you wont make money. Sell warranty, and hit kpis otherwise you are worthless and replaceable. not good money.

    Advice to ManagementAdvice

    merchandising team needs to get on it, and update tags daily, if more hours are required than be it so. managers constantly have to override items, because of the wrong tags

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. Call center...revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales
    Former Employee - Inside Sales

    I worked at TigerDirect (less than a year)

    Pros

    Freindly group nice team clean environment
    Good summer job or if you still live at home.

    Cons

    Pay sad very sad. Lower teen base...than straight commision. Antiquated software. Shipments always late...

    Advice to ManagementAdvice

    Get with the times...show you want to keep sales team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Good company, benefits cost too much to get through company as it took about half my pay to keep it anyway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Tampa, FL
    Former Employee - Cashier in Tampa, FL

    I worked at TigerDirect full-time (more than a year)

    Pros

    Constant work, there was always something that needed to be done as long as you looked for it

    Cons

    Hours varied week to week and pay wasnt enough to cover benefits and regular monthly expenses

    Advice to ManagementAdvice

    Higher pay for full time employees and more communication with employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TigerDirect

    Pros

    Discounts from all goods sold.

    Cons

    Terrible work conditions- not reliable hours, turnover was out of control. Management had no clue what was going on.

    Doesn't Recommend
    Disapproves of CEO

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