TigerDirect

  www.tigerdirect.com
  www.tigerdirect.com
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TigerDirect Reviews

Updated September 6, 2014
Updated September 6, 2014
78 Reviews
2.2
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TigerDirect Chairman & CEO Richard Leeds
Richard Leeds
38 Ratings

Review Highlights

Pros
  • Met a lot of really good people, great employee discounts, the ability to practice my craft (in 5 reviews)

  • The HR lady is really sweet and we did get paid on time (in 3 reviews)


Cons
  • Pay structure for Sales Associates (in 4 reviews)

  • You feel like you are in a cage when mgmt, it is there way or no way your input is not necessary (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good pay with 9-5 work schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - B2B Account Manager  in  Tampa, FL
    Former Employee - B2B Account Manager in Tampa, FL

    I worked at TigerDirect full-time for more than 3 years

    Pros

    Pay if you are an account manager. Regular sales is barely paying bills.

    Cons

    Regular sales associates make little pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company...lack training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Fort Lauderdale, FL
    Current Employee - Sales Associate in Fort Lauderdale, FL

    I have been working at TigerDirect part-time for more than a year

    Pros

    If you like sales and are good at it then this is for you. Especially if you like computers and know lots about them. The isn't your typical computer store.

    Cons

    All commission base. No base salary.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Fort Myers, FL
    Current Employee - Operations Manager in Fort Myers, FL

    I have been working at TigerDirect full-time for less than a year

    Pros

    Wonderful Personalities, and knowledge filled atmosphere of electronics

    Cons

    No training, what so ever.

    Advice to ManagementAdvice

    Training is Paramount

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    BAD management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser  in  Guaynabo, PR
    Current Employee - Merchandiser in Guaynabo, PR

    I have been working at TigerDirect part-time for more than 3 years

    Pros

    have the best co-workers, work over 40 part-time,

    Cons

    too much work, responsibilities, and they yell for everything. they don't paid enough

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Technician  in  Chicago, IL
    Former Employee - Computer Technician in Chicago, IL

    I worked at TigerDirect full-time for more than 3 years

    Pros

    Good company to work for, sorry they has to close.

    Cons

    Management needs to pay attention to employee concerns.

    Advice to ManagementAdvice

    Listen to employee concerns

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sinking ship. Poor leadership.

    Current Employee - Merchant  in  Miami, FL
    Current Employee - Merchant in Miami, FL

    I have been working at TigerDirect full-time for more than 5 years

    Pros

    There are still a few great employees working here. Great place to learn and develop new skills. Conveniently located near the airport.

    Cons

    No training. It's a "sink or swim" environment Extremely stressful environment due to constant layoffs and good people leaving the company. The attitude now is "I really don't care" so the sense of urgency has decreased as well as work productivity.

    Advice to ManagementAdvice

    Take a deep look within and stay on top of "your leaders" to ensure work is actually being done and trickled down. Too many unnecessary meetings occurring and most of the company employees are playing video games on their phones or on personal calls behind closed doors in their office. We need to increase our productivity to hit our numbers like our Global Industrial division is doing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Exciting sales job but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Fort Myers, FL
    Current Employee - Sales Associate in Fort Myers, FL

    I have been working at TigerDirect part-time for less than a year

    Pros

    Fun to talk technology and sell consumer electronics. The spiffs and commissions are somewhat fair.

    Cons

    The company tracks how many and virus programs you sell with every computer, too bad the program is not a very good one. There really should be something there worth selling. There has been obvious collusion between a sales person and a cashier when customers walk in and want to do a computer build. There needs to be a better way to keep up with the price changes and the tags in the store then have the sales team have to replace tags at the end of their shift.

    Advice to ManagementAdvice

    Pay your people well and you will attract better quality people. And it would help if you followed through on training of new employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    They dont care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Clearwater, FL
    Current Employee - Sales Associate in Clearwater, FL

    I have been working at TigerDirect part-time for more than a year

    Pros

    Friendly environment. I enjoy working here and as long as you work hard your pay check will speak for itself.

    Cons

    You feel like you are in a cage when mgmt, it is there way or no way your input is not necessary. And sometimes we did get paid days late

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great People, Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Associate  in  Hoffman Estates, IL
    Current Employee - Wireless Associate in Hoffman Estates, IL

    I have been working at TigerDirect part-time for less than a year

    Pros

    Almost impossible to get fired, Other employees are great people. Excellent earning opportunities. Flexible Schedule.

    Cons

    Unrealistic expectations, low base pay, terrible hours, condescending management.

    Advice to ManagementAdvice

    Care! This isn't a prison, it's a business! Also you have to understand your business and match quotas to sales. You can't rely on how many people enter the building, but how many people are buying.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good growing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Raleigh, NC
    Current Employee - Sales Manager in Raleigh, NC

    I have been working at TigerDirect full-time for more than 10 years

    Pros

    Upside unlimited
    To a degree you hold power to make as much $$ as you want
    Friendly coworkers

    Cons

    CRM tools are not good enough/not user friendly. Too much time wasted trying to get data AND ORDERS into system
    Too many processes, "death by paper cuts" a colleague referred to it as
    Not enough time spent selling, too may other non-sales things to deal with

    Advice to ManagementAdvice

    Purchase an industry standard CRM and forget trying to home grow one
    Streamline the process, entirely too many cooks in the kitchen with regards to people AND systems
    Remove the obstacles and let the agents have more time to sell

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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