Tijuana Flats Reviews

Updated August 19, 2015
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3.5
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Brad Kaemmer
27 Ratings

Pros
  • Great training, fun environment, expanding (in 4 reviews)

  • Cool Environment, Fun, Laid Back (in 3 reviews)

Cons
  • split shifts between morning shift and closing shift (in 4 reviews)

  • The training is very poor (well at my store at least) new girls are scheduled very little hours and are always first cut (in 4 reviews)

More Pros and Cons

68 Employee Reviews

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  1. Helpful (1)

    Incredible experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier and Trainer in Gainesville, FL
    Former Employee - Cashier and Trainer in Gainesville, FL
    Recommends
    Positive Outlook

    I worked at Tijuana Flats (More than a year)

    Pros

    Fun work environment, great bosses, flexible scheduling, volunteer opportunities, regular customers, 50% discount, delicious food, NO WORK ON HOLIDAYS!

    Cons

    Low pay, even lower tips, takes long to move up, constantly changing dress code, younger staff

    Advice to Management

    Pay attention to the employees and take their suggestions seriously. Keep an eye on management to look for both positive and negative traits.


  2. store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Lake Worth, FL
    Former Employee - Store Manager in Lake Worth, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tijuana Flats full-time (More than 3 years)

    Pros

    Discounted insurance(dental, eyes), 15$ towards gym membership a month.

    Cons

    Bottom end of payscale for management. Horrible bonus structure. No 401k.

    Advice to Management

    Reconnect to the stores. Stop stepping away from the culture for growth

    Tijuana Flats Response

    Aug 17, 2015 – Human Resources

    Thank you for the feedback! We believe that we are incredibly competitive in our pay structure based on type of restaurant and AUV, but we appreciate your honesty. Also, we believe our bonus ... More


  3. Solid Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tijuana Flats full-time (Less than a year)

    Pros

    Tijuana Flats cares about their employees. They do not pay the best but sometimes working for a good company overrides money. Hope to start seeing better pay though in the future!

    Cons

    Pay is not up to par with companies of similar size and there is no 401K match. Health insurance is very expensive. The office building is not professional at all.

    Advice to Management

    Create a 401k match for employees. Rent a nicer office building that people are proud to come to work at and you will see less turnover. A new office building will attract better employees as well which relates to less turnover. Work on more affordable health insurance for corporate employees.

    Tijuana Flats Response

    Aug 17, 2015 – Human Resources

    Thank you for the feedback!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Tijuana Flats

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FOH Trainer/Team Member in Ocala, FL
    Former Employee - FOH Trainer/Team Member in Ocala, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive wages Great working atmosphere Company treats employees exceptionally well Very willing to work with busy school or family schedules

    Cons

    Short server shifts Hard to become full-time Not for everyone, requires a lot of energy and hustle

    Advice to Management

    Management really tried to get to know employees. It was clear that they cared for the people who worked for the company.

    Tijuana Flats Response

    Aug 17, 2015 – Human Resources

    Thank you for the feedback!


  6. FOH

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Flexible schedule Closed on Holidays Fun atmosphere

    Cons

    Very different since changes in corporate occurred.


  7. Helpful (1)

    Great Job While in College

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Tampa, FL
    Former Employee - Server in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Flexible with my schedule - Great work environment - Discounted food :) - pretty good pay for a college kid - My manager and team members got along great and many of us were friends - they always try to hire and promote within

    Cons

    - Taco Tuesday - I always left smelling like fried tortillas - Even though they were flexible with my schedule, not having a set amount of hours each week or knowing exactly which shifts I would work, made it hard to plan sometimes. - I worked there fro four years and had over 10 different managers

    Advice to Management

    It really does depend on your store managers. Just as long as they are hard working and care about their employees, then the store will run smoothly. I had a couple managers who would just stand in the back and not help out when needs, luckily those managers didn't last long.


  8. Helpful (3)

    sexist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was a fun environment but they are very sexist, especially in kitchens and management

    Cons

    They have very self centered managers and while working in the kitchen I felt very strange being the only female.

    Advice to Management

    Don't act like females especially in the kitchen are any less than the other employees.


  9. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have always told the truth about what I may expect

    Cons

    Unrealistic expectations at times...but hey, that's the way it is everywhere.


  10. Unrealistic Expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Runner, Floor, and Cashier in Jacksonville, FL
    Current Employee - Food Runner, Floor, and Cashier in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Tijuana Flats part-time (Less than a year)

    Pros

    Company is very charitable and the 50% discount is great.

    Cons

    Unrealistic expectations and having different trainers makes things very complicated. I was told two different things and when I chose one, it was always wrong to someone else. Management listens to long time employees rather than employers themselves which meant shorter hours for people who got complained on for not being liked.

    Advice to Management

    Listen to both stories from different employees


  11. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orlando, FL
    Former Employee - Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tijuana Flats full-time (More than a year)

    Pros

    Company culture, opportunity to grow, training, fun atmosphere.

    Cons

    Stressful, very fast paced, long hours, salary, organization among franchise stores.

    Advice to Management

    Not working manager in hourly positions to cut down on labor and to give more incentive to third manger to grow: bonus, higher salary.



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