Tilly's

www.tillys.com

Tilly's Reviews

Updated January 24, 2015
Updated January 24, 2015
171 Reviews
3.0
171 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Daniel Griesemer
24 Ratings

Review Highlights

Pros
  • Fun atmosphere loose dress code cute clothes (in 11 reviews)

  • Its a great first job for some in high school or just getting out of college (in 10 reviews)


Cons
  • You want to do a ridiculous amount of work for minumum wage (in 5 reviews)

  • If there is more than one assistant manager on the team, don't expect the pay to be even and fair (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun staff, not much growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Los Angeles, CA
    Former Employee - Retail Sales Associate in Los Angeles, CA

    I worked at Tilly's part-time (less than a year)

    Pros

    It is really fun to work retail with your peers, but it doesn't open up for much more beyond that.

    Cons

    Some staff aren't well organized or train, but it is really the growth.

    Advice to ManagementAdvice

    Show clear examples of ways to join corporate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Wow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Albuquerque, NM
    Current Employee - Sales Associate in Albuquerque, NM

    I have been working at Tilly's part-time (less than a year)

    Pros

    Employees are young and fun. The Store carries cool products.

    Cons

    For starters you get a terrible discount. They only hire gay guys, so if your a straight male dont bother. Manager shows up hung over 80% of the time. Any question is a dumb question and they will make that clear. They don't respect the sales associates whatsoever. Managment talks to employees and customers like they are retarded. VERY emotional and moody managers . If your not Mr.popular you will get zero hours and zero respect. If your not apart of the party scene you'll be the butt of everyone's joke.

    Advice to ManagementAdvice

    Hiring manager needs to stop being sexist against straight dudes. (I'm a girl fyi)
    Store manger should stop bringjng her 15 boyfriends into work every day and take her job seriously.
    The turnover rate for tillys at Coronado wouldn't be so bad if the managers would focus on keeping employees happy rather than creating a hellish work envirment for them.
    In all seriousness this place is a joke.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Indifferent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN

    I worked at Tilly's part-time (less than a year)

    Pros

    Tilly's is nice environment to work in, fun coworkers, casual dress code, and you get a discount on great merchandise.

    Cons

    You are most likely to be hired during seasonal months, meaning depending on your performance, you could be looking at short-term employment or low hours. Like any other retail job, you'll be harassed with policies and employee requirements..

    Advice to ManagementAdvice

    Management could have a less intimidating demeanor.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    cultish and exhausting. micromanaged to death.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tilly's full-time (more than a year)

    Pros

    set schedule for visual. paid time off, health insurance, gym discount. base pay is negotiable with experience (if i would have known this i would have asked for more). seasonal 40% discount.

    Cons

    company CULTure is very insular, undermines individuality and has no regard for diversity, no values. Primarily hire pretty and popular kids based on looks and what they refer to as "branding"....i see these guys going down the same route as abercrombie & fitch or american apparel with their hiring practices. get the lawsuits ready! its creepy when you meet women who are well into middle age acting and dressing like teenagers to uphold this image.

    everything is inconsistent. directives, marketing, floor updates are all unclear and confusing when they shouldn't be. all you are doing is looking at a picture and setting what is on it. you rarely ever get to use your merchandising skills and are reprimanded when you make a decision that impacts your business because its not the tilly's way. you are actually told NOT TO BE CREATIVE. There are zero display standards so you will have to put ugly, wrinkled clothes on mannequins according to poorly photoshopped directives that aren't even reflective of your store.

    very little room for growth. unless you want to be a store manager. you only get a raise once a year while associates are eligible for it twice. visual merchandisers and visual managers are not eligible for commission or bonuses either even if you make sales.

    inefficient and demanding. there are too many "hands in the pot" so to speak, often there are at least 4-5 people who want the same thing executed in different ways so you are constantly doing and redoing, doing and redoing when you don't have the payroll or hours. visual department has no idea what stores even look like or what product you have in it. all the daily routines are so inefficient....they have a bunch of useless checklists and vague guidelines that everyone interprets differently. again, inconsistent and micromanaging. they will literally change things at the last minute to comp or appease stockholders. you are also responsible for everything back of house so half of your time is spent managing freight teams or operations (hire a stock or logistic manager for this!)

    my district manager was super stuck up, judgmental and catty. i can't even.

    constant teenage drama. most associates are high school or college age with zero experience or responsibility.

    and the computer systems? don't get me started. everything is painfully slow and never works. they will run a promotion and can't even get it to ring up on the registers....then your assistant managers will get all pissy that they have to do price overrides or when customers start complaining! huh, that's your job as a manager dude!

    if you have any visual or management experience, pass on this. you won't learn anything here and you will just end up frustrated.

    Advice to ManagementAdvice

    VALUES! straightforward communication skills. hire at 18 instead of 16. respect diversity, creative expression. how can you tell your staff to not be creative when you sell brands that embrace "celebrating the difference", individuality and freedom? get regional, district and store level teams on the same page. figure out the role visual is to play in this company. hire stock/logistics managers for high volume stores so visual can focus on doing visuals, not running back of house!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in West Palm Beach, FL
    Former Employee - Sales Associate in West Palm Beach, FL

    I worked at Tilly's part-time (less than a year)

    Pros

    fun, young management, great first job, good hours

    Cons

    pay, computers could use an update

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Decent first job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tilly's

    Pros

    Great Customer service, fun atmosphere and no dress code

    Cons

    Constantly have to harass customers

  8.  

    Great employees

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tilly's

    Pros

    I love working here love it

    Cons

    Non Great environment and hard working

    Advice to ManagementAdvice

    Have fun

  9.  

    Tilly's has always been a great employer. I have learned a lot about sales, operations and training others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Associate in Tucson, AZ
    Current Employee - Lead Sales Associate in Tucson, AZ

    I have been working at Tilly's part-time (more than 3 years)

    Pros

    Always opportunities for advancement.
    Great selling culture.
    Positive, upbeat environment for both customers and employees.
    Offers awesome products with good value.
    Hours based on performance and therefore there are always great sales associates working peak hours.

    Cons

    Must be flexible for changing schedules and hours cut due to bracket needs.
    Sometimes too many seasonal associates employed for BTS and Holidays.

    Advice to ManagementAdvice

    Promotions often take a while.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overworked , underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in San Diego, CA
    Former Employee - Visual Merchandiser in San Diego, CA

    I worked at Tilly's full-time (less than a year)

    Pros

    Decent music , customers were great.

    Cons

    4am mornings for visuals.
    overworked and underpaid,
    only 20 % discount for employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Disappointing. I wanted to work my way up but in the end it was a waist of my time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Sales in Fresno, CA
    Former Employee - Lead Sales in Fresno, CA

    I worked at Tilly's part-time (more than 3 years)

    Pros

    We had an OK discount 20%.40% during certain seasons. And the coworkers were amazing. Many of them I consider family.

    The new commission they are incorporating is kinda nice. It's .5% you just need a certain SPH (sells perhour) threshold.

    It has a cool vibe. Laid back dress code. Fun when it's not peak.

    If you make good sales AND the scheduling manager likes you you get good hours.

    Some of the managers are amazing. They are hard workers and respectful to the team. They are the ones who get you through a stressed out peak when all you want to do is walk off the job.

    District manager was amazing for the most part. She even came in one Saturday to help run shipment. I have a lot if respect for that.

    Cons

    First off I want to say that I really did love my job at one point. I believed in the company and had every intent of working my way up as a long term employee.

    As a lead a was given a time frame from our DM to have a job as a manager. My time came and then the store manager hired an outside assistant. That's the whole reason I left. I worked my butt off for 3 years. Went through all my management training. Excelled at it an not to mention in the month of August alone I brought in 29k. Then to add to the annoyance, my store manager asked me to help train the new girl who had to learn everything. Again even if it was some one else in our store other then me, doesn't it make most sense to just promote some one who knows the job instead of waist in payroll to train a whole new outside employee?

    I would say very little to no employee appriciation. They have a "tillys shout out" used to be called "rtp's" but essentially it's a stupid piece of paper that they use as a reward. Same with employee of the month. They used to give gift cards to the employee of the month but stopped.

    They are "competitive" with pay but only when they hire from outside. When you get promoted up they don't offer as much as when recruited in.

    Sales stealing from cashiers. There have been many a day when cashiers have taken other employee sales and nothing was done about it. the store manager in fact still kept giving the girl tons of hour based off her sales, when the majority of her sales were other associates.

    Advice to ManagementAdvice

    Please focus on promoting your workers, aswell as better compensation. If you want long term employees treat them better. And more importantly apriciate them. It could do a lot of good to keep your managers in the family.

    Store managers need to work more directly with new hires before deciding to keep them. In our store our store manager kept all but 2 of the BTS hires, but she didn't work enough with them. Many of them were and are horrible workers and sellers. And as a result of keeping so many seasonal the good employees. The good sellers ended up getting hours cute to a pathetic amount post peak.

    *Smile more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Tilly's Photos

Work at Tilly's? Share Your Experiences

Tilly's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.