Tim Hortons

www.timhortons.com
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Tim Hortons Reviews in Canada

Updated February 25, 2015
Updated February 25, 2015
292 Reviews
3.1
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
292 Ratings

Review Highlights

Pros
  • good job for high school students, flexible hours, lots of locations (in 37 reviews)

  • Fast paced environment means you're never bored on the job, which is definitely something I liked (in 27 reviews)


Cons
  • minimum wage, can be very demanding sometimes, lots of customer complaints (in 24 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Highlights

292 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front/Cashier
    Current Employee - Store Front/Cashier

    I have been working at Tim Hortons

    Pros

    -Very friendly co-workers
    -Flexible hours
    -Doesn't need previous experience

    Cons

    -Minimum wage
    -Tiresome from standing for over 4 hours
    -Not enough hours since my manager is constantly hiring new people

    Neutral Outlook
    No opinion of CEO
  2.  

    Please don't make me go back...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front Cashier
    Former Employee - Store Front Cashier

    I worked at Tim Hortons part-time (more than 5 years)

    Pros

    Free donuts, easy drinks to prep, lots of fellow employees to interact with (for better or worse), solid infrastructure (there's always a supervisor, manager, or even owner around)

    Cons

    SO fast-paced, treated poorly by most customers, company feels inconsequential (doesn't inspire any loyalty from employees), job where I didn't feel like I mattered to anyone on either side of the counter, high stress

    Advice to ManagementAdvice

    Connect with your employees! Make them feel more valuable, inspire pride and loyalty!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Good employer, flexible however under staffed at times.

    Former Employee - Tim Hortons - Store Front/Baker
    Former Employee - Tim Hortons - Store Front/Baker

    I worked at Tim Hortons part-time

    Pros

    Flexible hours, tips, free uniforms and anti slip shoes. It was also a tight knit workforce, with lots of support.

    Cons

    Limited advancement opertunitys, over staffed, low pay for experience. The supervisors and new staff were under trained for thier position, which resulted in slower times overall.

    Advice to ManagementAdvice

    Step up your initial training game.

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  5.  

    Positive experience. Good hours, fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front Cashier
    Former Employee - Store Front Cashier

    I worked at Tim Hortons

    Pros

    Good people, fun enviroment, management is willing to work with your hours

    Cons

    Stressful, Late nights, management problems

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Store Front - Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front - Team Member in Toronto, ON (Canada)
    Current Employee - Store Front - Team Member in Toronto, ON (Canada)

    I have been working at Tim Hortons

    Pros

    - Flexible schedule
    - Fast-paced environment
    - Friendly manegement

    Cons

    - High turnover
    - Too much politics

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
  7.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    Very friendly and hard working colleagues. Treats and drinks at your disposal to satisfying your cravings throughout the workday.

    Cons

    Very traditional brand that shies away from taking risks due to fear of ruining the brand imagine built.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Pros

    active, leadership, office culture, training

    Cons

    benefits, salaries, compensation and senior management

    Doesn't Recommend
    Neutral Outlook
  9.  

    Walked out, first year of high school, too many hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front Cashier in Newmarket, ON (Canada)
    Current Employee - Store Front Cashier in Newmarket, ON (Canada)

    I have been working at Tim Hortons

    Pros

    Great co-workers, able to work with family, flexible scheduling I was never asked to work during school hours and was only ever scheduled 1 hour after school finished.

    Cons

    Personal growth, negative reinforment, poor management, too many hours, almost qualified as full time with how many extra hours I was asked to do

    Advice to ManagementAdvice

    peer reviews of everyone including management, enforcing more strict rules around time missed, personal growth

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    lots of manual labor, very busy and hectic. every second counts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    it trains your significant use of memory. it's a good place to get experience if you have never worked before. communicating in a limited time frame is important too.

    Cons

    minimum wage, tiresome, accidents happen a lot, not necessarily mistakes.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Mentally easy, can be challenging physically

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    Flexible
    Doesn't need pervious experience
    Good for students and new immigrants

    Cons

    No benefit
    Can be physically challenging

    Advice to ManagementAdvice

    Add some benefits for full time employees

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