Tim Hortons Reviews in Mississauga, ON (Canada)

Pros

Interacted with diverse background of people
Learned to be faster

Cons

Must be standing while on duty

Pros

-Great people to work with
- Flexible Hours
- Food benefits
- Interesting customers
- Providing a good level of customer Service

Cons

- Interesting Customers
- If there was an issue with a customer where the customer was at fault, management would have a hard time backing up the employee

Advice to Senior Management

Try and pay more attention to those employees that show promise in becoming managers or trying to excel to a higher position. Support your employees when conflicts with a customer arise.

Pros

Friendly Environment to work in. Relaxed work atmosphere if you are fast at what you do, be it Minding the Cash, Food Prepartion or Baking.

Cons

Sometimes the work can be overwhelming due to the increase in the number of customers during the peak hours of operations.

Advice to Senior Management

A main concern for this job is that the pay is very minimal, if it is so, at least benefits should be included. At least Medical should be covered.

Pros

As a storefront staff at Tim Hortons, you will get to improve your communication and interpresonal abilities. You will also have a chance to advance to being a supervisor, merchandise manager or general manager.

Cons

Tim Hortons does not have much of a cultural life. Management does not recognize hard work as often as it should.

Advice to Senior Management

Tim Hortons should concentrate on improving its social environment. This will result in higher morale among its employees and greater productivity.