Tim Hortons

www.timhortons.com
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Tim Hortons Reviews

Updated March 5, 2015
Updated March 5, 2015
429 Reviews
3.2
429 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
113 Ratings

Review Highlights

Pros
  • good job for high school students, flexible hours, lots of locations (in 37 reviews)

  • Fast paced environment means you're never bored on the job, which is definitely something I liked (in 27 reviews)


Cons
  • minimum wage, can be very demanding sometimes, lots of customer complaints (in 24 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best of all fast food restaurants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Rochester, NY
    Former Employee - Crew Member in Rochester, NY

    I worked at Tim Hortons

    Pros

    good team atmosphere and products

    Cons

    No benifits low wage No tip

    Advice to ManagementAdvice

    health plan

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Counter Staff in Detroit, MI
    Former Employee - Front Counter Staff in Detroit, MI

    I worked at Tim Hortons

    Pros

    Meeting new people, flexible schedule

    Cons

    Bad pay, unloading delivery trucks

    Advice to ManagementAdvice

    Very nice management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Easy, I was hired on the spot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front in New York, NY
    Current Employee - Store Front in New York, NY

    I have been working at Tim Hortons

    Pros

    Decent job with flexibility and some co-workers are fun.

    Cons

    Unfortunately a lot of drama caused by the drug-addicts and management changed over to people who couldn't do a basic job of an employee.

    Advice to ManagementAdvice

    Make sure everyone is treated fairly and talking down to people encourages them to find a new job. Trust me. DRUG TEST PEOPLE!!!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    long hours, must work one weekend day, manage about 25 employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Buffalo, NY
    Current Employee - General Manager in Buffalo, NY

    I have been working at Tim Hortons full-time (more than 3 years)

    Pros

    Get out at 3/330pm. Office work is easy to learn

    Cons

    must work shift yourself if you can';t find coverage. This includes overnights and days off. Early start. Don't bother to apple if you can't wake up early or get to work on time.

    Advice to ManagementAdvice

    hard to make suggestions because you get shut down right away because higher than management is close minded.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Tim Hortons part-time (more than a year)

    Pros

    I would have to say free coffee was the best part of this job. Also you can make good friends.

    Cons

    The manager, some of the customers and little pay. You don't make enough to work as hard as you do.

    Advice to ManagementAdvice

    Make a positive atmosphere. Don't be negative and always lift up employees instead of tearing them down. Pay employees better wages.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tim Hortons Team Member in Rochester, MI
    Former Employee - Tim Hortons Team Member in Rochester, MI

    I worked at Tim Hortons

    Pros

    Great people, discount, room to grow

    Cons

    Not enough hours, no benefits

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Bad management. Too many food and drink choices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Tim Hortons full-time (less than a year)

    Pros

    coffee? I don't drink coffee so it wasn't for me

    Cons

    too many food and drink choices. I'm a fast learner and I still didn't know all the possibilities. Some things aren't even on the menu, like at all. Training videos are good but impossible to fully remember. No room for advancement.

    Advice to ManagementAdvice

    Fire ppl that are not productive and refuse to listen to you.

    Doesn't Recommend
    Negative Outlook
  9.  

    How It Should Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Troy, OH
    Current Employee - Team Member in Troy, OH

    I have been working at Tim Hortons

    Pros

    Treat employees right, good hours, good management, nice regulars, environment, interesting jobs to learn, free coffee, pay, clean, uniforms, relaxed policies, free donut each day, 50% discount, not much micro management, willing to work with you

    Cons

    customers are downright terrible, storefront is set up weird. waking up at 5am, part of life though. training wasn't too detailed, but honestly helped you to just dive in and overcome the pressure.

    Advice to ManagementAdvice

    cheer up and you aren't getting that 25 second drive time because of the customers who can't learn how to order. lol

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    working in tims was a very nice experence, all the staffs are very nice and welcomeing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Toro, LA
    Current Employee - Head Cashier in Toro, LA

    I have been working at Tim Hortons part-time (more than a year)

    Pros

    serving and helping customers was one of the best part of my jobs the customers are very nice. making them happy made me happy.

    Cons

    in rush hours its very hard to maintain your calm, because yours trying your best to get everyones order.

    Advice to ManagementAdvice

    everyone should work and try there best but you should also be involed with your life.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Tim hortons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time (more than a year)

    Pros

    Good staffing. Easy work and good place to learn

    Cons

    Hours can be random at times

    Doesn't Recommend
    Neutral Outlook

Tim Hortons Photos

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