Tim Hortons Reviews

Updated July 26, 2015
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Tim Hortons President, Tim Hortons Elías Díaz Sesé
Elías Díaz Sesé
24 Ratings

Pros
  • Somewhat flexible hours, good staff (in 37 reviews)

  • Fast paced, day goes by quickly (in 27 reviews)

Cons
  • Minimum wage for very hard work (in 24 reviews)

  • low pay theatrics in staff rude customers (in 11 reviews)

More Pros and Cons

542 Employee Reviews

Sort: Popular Rating Date
  1. Fantastic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Greece, NY
    Former Employee - Crew Member in Greece, NY

    I worked at Tim Hortons full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great workplace environment, close, friendly relationships with your fellow workers and the management is both competent and not heavy handed. Would seriously suggest this as a viable employment opportunity for those seeking a high-school or college occupation.

    Cons

    You might grow to dislike some of the food, due to the constant proximity, and there is quite the variance in character in the number of customers to walk through the doors.

    Advice to Management

    Keep it up, be management, not dicators, and remember the greatest asset are those that make the company work.


  2. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy to move up if you're reliable

    Cons

    Customers are extremely rude at my location, staff has high turnover rate/low morale,

    Advice to Management

    Skip and just apply at Starbucks


  3. Helpful (1)

    Easy work, poor communication.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Associate in Maplewood, MO
    Former Employee - Overnight Associate in Maplewood, MO

    I worked at Tim Hortons (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Management was willing to work with schedule, easy work, easy learning all drinks because they are pre-made in a machine. Discount 50% while on duty.

    Cons

    I worked the Overnight shift for about a month with this company during their grand opening. In the time I was there was a lack of communication, a lot of the decisions at the restaurant we're based off being short handed. Bad behaviors were encouraged and people who worked were singled out claiming they didn't work.

    Advice to Management

    Listen to your employees, hire sensitive managers, better training plans, follow the handbook about talking to your employees. The success of your company depends on it.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Coffee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Buffalo, NY
    Current Employee - Store Manager in Buffalo, NY

    I have been working at Tim Hortons full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great customers, amazing boss. Company doing well

    Cons

    I wish there was more movement for promotions. high stress


  6. Decent but not paid enough

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Lansing, MI
    Current Employee - Shift Supervisor in Lansing, MI

    I have been working at Tim Hortons

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice regular customers that tip well

    Cons

    Co-workers are nice people but lower educated

    Advice to Management

    Schedule in two week intervals, not just one week at a time


  7. best place to work at

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time

    Pros

    what is this hee heee heeeeeeee

    Cons

    none great business very customer friendly

    Advice to Management

    none great place to start your first job


  8. Sanitation Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons full-time (More than 10 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    It was a family type work environment

    Cons

    not always a raise given to managers.


  9. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Sterling Heights, MI
    Current Employee - Store Manager in Sterling Heights, MI

    I have been working at Tim Hortons full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    fun fast paced environment with great hours and good coffee. fun to work with the regular customer on a daily basis

    Cons

    working with a lot of high school kids with poor work ethic. high turn over and tough to find good help in the area


  10. avoid if possible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Free coffee and soft drinks. Weekly pay. Discount on food during shift

    Cons

    Rude customers, constant complaints, too fast paced, lack of training, immature staff (typical cruel teens)

    Advice to Management

    Be nice


  11. Not worth the hassle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Tim Hortons full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Some of the People, A paycheck

    Cons

    Management, Company Policies, General customer service qualms, low pay, high turnover

    Advice to Management

    Be more compassionate to your day to day employees, enforce rules uniformly, worry about employee happiness over drive thru times



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