Tim Hortons Reviews

Updated June 29, 2015
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3.1
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Recommend to a friend
Approve of CEO
Tim Hortons President, Tim Hortons Elías Díaz Sesé
Elías Díaz Sesé
15 Ratings

Pros
  • Somewhat flexible hours, good staff (in 37 reviews)

  • Fast paced, day goes by quickly (in 27 reviews)

Cons
  • Minimum wage for very hard work (in 24 reviews)

  • low pay theatrics in staff rude customers (in 11 reviews)

More Pros and Cons

520 Employee Reviews

Sort: Popular Rating Date
  1. Coffee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Buffalo, NY
    Current Employee - Store Manager in Buffalo, NY

    I have been working at Tim Hortons full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great customers, amazing boss. Company doing well

    Cons

    I wish there was more movement for promotions.
    high stress


  2. Decent but not paid enough

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Lansing, MI
    Current Employee - Shift Supervisor in Lansing, MI

    I have been working at Tim Hortons

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice regular customers that tip well

    Cons

    Co-workers are nice people but lower educated

    Advice to Management

    Schedule in two week intervals, not just one week at a time


  3. best place to work at

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time

    Pros

    what is this hee heee heeeeeeee

    Cons

    none great business very customer friendly

    Advice to Management

    none great place to start your first job


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sanitation Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons full-time (More than 10 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    It was a family type work environment

    Cons

    not always a raise given to managers.


  6. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Sterling Heights, MI
    Current Employee - Store Manager in Sterling Heights, MI

    I have been working at Tim Hortons full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    fun fast paced environment with great hours and good coffee. fun to work with the regular customer on a daily basis

    Cons

    working with a lot of high school kids with poor work ethic. high turn over and tough to find good help in the area


  7. avoid if possible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Free coffee and soft drinks. Weekly pay. Discount on food during shift

    Cons

    Rude customers, constant complaints, too fast paced, lack of training, immature staff (typical cruel teens)

    Advice to Management

    Be nice


  8. well rounded

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Lansing, MI
    Former Employee - Shift Supervisor in Lansing, MI

    I worked at Tim Hortons (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tim Hortons is not only a coffee and donut shop but a well rounded place to work. The company is always making making improvements to there menu so that they not only have a great product but limits the waste as well.

    Cons

    sometime being open 24-hours was rough especially when the someone from the next shift called off.

    Advice to Management

    continue to improve upon what you do.


  9. eh

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time

    Pros

    it was ok, minimum wage but what can you do about that. pay is weekly so that is nice. good for a teenager job.

    Cons

    it wasn't great; they are not as flexible on shift exchanges but what can you do about that. overall eh.

    Advice to Management

    do better for shift timings. this is a big deal to some people please help us. better shift timings better employees.


  10. Always busy, yet good highschool job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Clarence, NY
    Former Employee - Supervisor in Clarence, NY

    I worked at Tim Hortons part-time (More than 3 years)

    Pros

    Family feel, tight-knit group of people

    Cons

    Always busy, never ended no matter what time of day


  11. Easy First Time Job

    Current Employee - Front Counter/Drive Thru in Bangor, ME
    Current Employee - Front Counter/Drive Thru in Bangor, ME

    I have been working at Tim Hortons (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great people and easy work.

    Cons

    Always busy mornings, nights are usually slow and drag on. Pay is low. Staff is always changing due to people being fired or leaving the company.



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