Tim Hortons

www.timhortons.com

Tim Hortons Reviews

Updated January 30, 2015
Updated January 30, 2015
408 Reviews
3.2
408 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
109 Ratings

Review Highlights

Pros
  • good job for high school students, flexible hours, lots of locations (in 37 reviews)

  • Fast paced environment means you're never bored on the job, which is definitely something I liked (in 27 reviews)


Cons
  • minimum wage, can be very demanding sometimes, lots of customer complaints (in 24 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    How It Should Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Troy, OH
    Current Employee - Team Member in Troy, OH

    I have been working at Tim Hortons

    Pros

    Treat employees right, good hours, good management, nice regulars, environment, interesting jobs to learn, free coffee, pay, clean, uniforms, relaxed policies, free donut each day, 50% discount, not much micro management, willing to work with you

    Cons

    customers are downright terrible, storefront is set up weird. waking up at 5am, part of life though. training wasn't too detailed, but honestly helped you to just dive in and overcome the pressure.

    Advice to ManagementAdvice

    cheer up and you aren't getting that 25 second drive time because of the customers who can't learn how to order. lol

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    working in tims was a very nice experence, all the staffs are very nice and welcomeing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Toro, LA
    Current Employee - Head Cashier in Toro, LA

    I have been working at Tim Hortons part-time (more than a year)

    Pros

    serving and helping customers was one of the best part of my jobs the customers are very nice. making them happy made me happy.

    Cons

    in rush hours its very hard to maintain your calm, because yours trying your best to get everyones order.

    Advice to ManagementAdvice

    everyone should work and try there best but you should also be involed with your life.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Tim hortons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time (more than a year)

    Pros

    Good staffing. Easy work and good place to learn

    Cons

    Hours can be random at times

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I loved it the hours were a little weird but great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Pros

    Working by yourself during the night and working till morning. The hours allow you to work a day job.

    Cons

    Waking up to early at 4 am to begin your shift.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Counter Staff in Columbus, OH
    Current Employee - Front Counter Staff in Columbus, OH

    I have been working at Tim Hortons

    Pros

    Amazing amazing amazing amazing supper

    Cons

    Amazing amazing amazing amazing great

    Advice to ManagementAdvice

    Get on board

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Trying to copy others without sticking innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Lincoln Park, MI
    Current Employee - Shift Supervisor in Lincoln Park, MI

    I have been working at Tim Hortons part-time (more than a year)

    Pros

    Great coworkers! The coworkers are the only reason I'm still working this job while paying my way through college. If you don't have great coworkers, you will hate this job.

    Cons

    Disrespectful customers are the absolute worst. They are the main con of working at this job.

    Advice to ManagementAdvice

    Stop trying to copy every other company's ideas and create your own like roll up the rim. Everything else is taken from other companies like the rewards cards, the new sandwich boxes, and a lot of the breakfast in general. I stopped by a dunkin' donuts and saw that they have almost the same things we do, just named differently. I suggest coming up with things that stick instead of items that are driven by advertising alone and when the advertising dries up, the particular item is forgotten about.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Pros

    it has good social aspects

    Cons

    very hectic and can sometimes not be god for health

  9.  

    Camp Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Camp Counselor in Campbellsville, KY
    Former Employee - Camp Counselor in Campbellsville, KY

    I worked at Tim Hortons

    Pros

    Very fulfilling work with kids

    Cons

    long hours, very cliché staff

    Advice to ManagementAdvice

    be kind and rewind

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Hard job, with very little reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Adrian, MI
    Former Employee - Team Member in Adrian, MI

    I worked at Tim Hortons

    Pros

    The time flies by because once you clock in, you work as hard as you can until your shift is over.

    Cons

    Management expects you to pick things up in a couple days. It takes a few weeks to learn the drinks

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Not bad with decent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Team in Batavia, NY
    Former Employee - Overnight Team in Batavia, NY

    I worked at Tim Hortons

    Pros

    Good management, fast paced, clean, high standards.

    Cons

    fast food, pay stinks, ugly outfits, tight uncomfortable working conditions

    Advice to ManagementAdvice

    Make sure all your managers are upholding a the high standards set by corporate

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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