Tim Hortons Reviews

Updated August 27, 2015
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3.1
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Recommend to a friend
Approve of CEO
Tim Hortons President, Tim Hortons Elías Díaz Sesé
Elías Díaz Sesé
31 Ratings

Pros
  • Somewhat flexible hours, good staff (in 37 reviews)

  • Fast paced, day goes by quickly (in 27 reviews)

Cons
  • Minimum wage for very hard work (in 24 reviews)

  • low pay theatrics in staff rude customers (in 11 reviews)

More Pros and Cons

572 Employee Reviews

Sort: Popular Rating Date
  1. syracuse ny

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Front Cashier in Syracuse, NY
    Current Employee - Store Front Cashier in Syracuse, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Tim Hortons full-time (More than 3 years)

    Pros

    Love my hours my boss always comes time first with over time always am busy love my customers

    Cons

    Need more $$$$$$ employees are lazy

    Advice to Management

    Give me more $$$$


  2. Great for Highschool students

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons (More than 3 years)

    Pros

    Work with a team. Fast paced.

    Cons

    Fast paced and low pay


  3. It was cool

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Utica, MI
    Former Employee - Anonymous Employee in Utica, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Time goes by fast .Nice manager and nice customers

    Cons

    Mostly females so a lot of drama.


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  5. General Help

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time

    Pros

    Learned how talk in a very effective way to customers.

    Cons

    No cons as such. I enjoyed working here.


  6. great place but stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly place to work

    Cons

    involves a lot of running around and constant moving and lifting.

    Advice to Management

    be understanding of employees. it can be stressful but this place is friendly


  7. Tim Hortons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Macomb, MI
    Current Employee - Team Member in Macomb, MI
    Neutral Outlook

    I have been working at Tim Hortons full-time (More than a year)

    Pros

    The workers here all have their moments but it becomes more of a family than a workplace.

    Cons

    The customers can really put a damper on your mood, the job can be quite monotonous.


  8. Fun coworkers bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tim Hortons - Store Front/Baker in Sidney, OH
    Former Employee - Tim Hortons - Store Front/Baker in Sidney, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time

    Pros

    Easy laid-back environment, not as demanding as other fast food jobs. Free coffee and donuts! had lot of fun there.

    Cons

    It was not run efficiently and needed to managed better. I liked how clean they kept the place and there was rarely time for a break because the staff was always busy.

    Advice to Management

    work more closely with employees and promote on merit not favoritism. Also make sure all employees get proper training for their shift and station.


  9. My Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tom Hortons - Store Front/Baker in Marysville, MI
    Current Employee - Tom Hortons - Store Front/Baker in Marysville, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some pros of working there are that the customers tend to be respectful and generally nice, as well as most of the coworkers.

    Cons

    At first it was extremely stressful from the fast paced environment. Now i have been working there for 8 months, and i am the 2nd longest working employee. everyone quits pretty quickly. i took a week off to go on a family vacation, which was approved by the general manager. i come in at 1 am, as soon as i got back and asked if i worked the next day and was told no, i come in the day after to work, and am sent home for a week for 'punishment' for not working after i was told no. they called me in and asked me to work 6-3 on a day while i was still 'suspended' and i worked it, no complaints. then they asked me to work ANOTHER shift 7 hours later, 10-6, i agreed, even though i had never worked a midnight shift before, and worked all night alone in the building as an 18 year old female. then, after working 2 shifts in a day, they wouldnt let me leave till 8 o'clock, 2 whole hours after i was supposed to be out, and only because my mom came looking for me, saw me crying in the back from sheer exhaustion, and demanded they let me come home and to speak with the owner and the manager.

    Advice to Management

    Dont make people work a double shift, and then not let them go home until 2 hours later, because that is just cruel and not right.


  10. Fantastic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Greece, NY
    Former Employee - Crew Member in Greece, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time (More than a year)

    Pros

    Great workplace environment, close, friendly relationships with your fellow workers and the management is both competent and not heavy handed. Would seriously suggest this as a viable employment opportunity for those seeking a high-school or college occupation.

    Cons

    You might grow to dislike some of the food, due to the constant proximity, and there is quite the variance in character in the number of customers to walk through the doors.

    Advice to Management

    Keep it up, be management, not dicators, and remember the greatest asset are those that make the company work.


  11. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy to move up if you're reliable

    Cons

    Customers are extremely rude at my location, staff has high turnover rate/low morale,

    Advice to Management

    Skip and just apply at Starbucks



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