Tim Hortons

  www.timhortons.com
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Tim Hortons Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.1 323 reviews

73% Approve of the CEO

Tim Hortons Chairman and Interim CEO Paul D. House

Paul D. House

(85 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible hours, learning new skills, working with a diverse team(in 31 reviews)

  • Good job to learn how to urea a customer and help develop customer service skills(in 19 reviews)


Cons
  • Could be quite stressful at times, especially for a minimum wage job(in 18 reviews)

  • fast-paced environment , coffee culture(in 8 reviews)

323 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Tim Horton's on post - Excellent workplace and great management.

    Baker (Former Employee) Fort Knox, KY

    ProsGreat management, good communication. Training was thorough and well timed. Night shift was good to work on your own.

    ConsCan't wear a watch or any jewelry. Schedule wasn't always posted the same time or day each week. Wish could be paid more per hour.

    Advice to Senior ManagementKeep up the good work. Suggest better following how much is baked and left over each day to reduce waste.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Team member

    Anonymous Employee (Current Employee)

    ProsWe get tips... Off days when you want...that is really it...

    ConsNo raise to females unless they're in a click with management or either has to be there for more that 2-3 yrs to even get a raise.

    Advice to Senior ManagementShows extreme favoritism.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great High School Job

    Store Front/Cashier (Former Employee) Vandalia, OH

    ProsFlexible hours, part time positions, convient locations, friendly customers, provide training

    Consmachines shut down a lot, some teamwork initiatives were ineffective

    Advice to Senior ManagementStay updated on status of machines and fix them promptly

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Fun place to work

    Tom Hortons - Store Front/Baker (Current Employee) Morgantown, WV

    ProsEasy-going fun place to work. The kids who have problems haven't worked other places and can't compare.

    ConsMinimum wage job - is good for kids just starting out in the workforce, or older folks who just want a supplemental income, without stress.

    Advice to Senior ManagementManagement needs to be better at stocking supplies --and the product being produced - some of the "Bakers" are sending out donuts that look bad, and no one wants to buy an unappetizing donut - it just adds to waste - because I will toss them when I get in and can't fix them, and if I am not there to do that, I doubt they get sold.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not bad

    Tim Hortons Team Member (Current Employee) Buffalo, NY

    Prosgood hours friendly people, nice boss

    Conslow pay, but not too bad.

    Advice to Senior Managementmore time off

    Yes, I would recommend this company to a friend

    • Comp & Benefits
    • No Opinion of CEO

     

    Speechless!

    Store Front/Crew Member (Current Employee) Clinton Township, MI

    ProsFree Food and Drinks
    Some of the Workers Are Friendly

    ConsManagers are unfriendly
    The owner seems like a hard person to deal with
    If you're new they basically treat you as if you are not there
    Improper training

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Fast customer service

    Anonymous Employee (Former Employee)

    ProsHardworking team and fun place to work.

    ConsFast food environment, customer service not personal.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worked only one day for pocket money.

    Cashier (Former Employee) New York, NY

    ProsGets you into the habit of working in real world, dealing with customers etc.

    ConsThe management in the store.

    Advice to Senior ManagementPlease be considerate about the employees. Just because they work for you doesn't mean you should treat them any way you want.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fast paced, ok place

    Team Member (Former Employee) Dunkirk, NY

    ProsFast paced, day goes by quickly
    Managed pretty well
    Good job for between semesters, busiest during summer time
    Possibility to get raises was there, unsure now with the new NYS minimum wage

    ConsVery fast, you have to be on your toes
    Can be stressful
    Some drama
    Lacks benefits
    Not much room to move forward

    Advice to Senior ManagementSchedules done a bit sooner, improved in the last year I was there

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    OK for minimum wage job

    Anonymous Employee (Current Employee)

    Pros-free coffee while on shift
    -time goes by fast
    -ability to move up

    Cons-rude customers
    -demanding job
    -not a lot of benefits
    -can be very stressful

    Advice to Senior Management-Understand all the hard work that your employees are doing

    – I'm optimistic about the outlook for this company

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