Tim Hortons Reviews

Updated March 28, 2015
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3.1
441 Reviews
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Tim Hortons President, Tim Hortons Elías Díaz Sesé
Elías Díaz Sesé
1 Rating

Pros
  • good job for high school students, flexible hours, lots of locations (in 37 reviews)

  • Fast paced environment means you're never bored on the job, which is definitely something I liked (in 27 reviews)

Cons
  • minimum wage, can be very demanding sometimes, lots of customer complaints (in 24 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Best of all fast food restaurants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Rochester, NY
    Former Employee - Crew Member in Rochester, NY

    I worked at Tim Hortons

    Pros

    good team atmosphere and products

    Cons

    No benifits low wage No tip

    Advice to ManagementAdvice

    health plan

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Really good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    easy work, friendly environment to work at.

    Cons

    Pay is not that gret

    Recommends
    Positive Outlook
    Approves of CEO
  3. Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Canton, MI
    Former Employee - Crew Member in Canton, MI

    I worked at Tim Hortons

    Pros

    Flexible hours, part time, works with school schedule.

    Cons

    Rude co workers, lots of gossip, unfair treatment, unlawful acts

    Advice to ManagementAdvice

    Be more kind to employees and stop having so much favoritism towards employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Good for short term only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front in New Albany, OH
    Former Employee - Store Front in New Albany, OH

    I worked at Tim Hortons

    Pros

    The team I worked with was great. Manager always concerned about you and made the staff feel like a family.

    Cons

    Owner wants to take the cheap way out every time thus things were always breaking. Not much room for growth and Supervisor's pay was barely an upgrade from minimum wage.

    Advice to ManagementAdvice

    Pay attention to what would make each store more efficient. Don't hire bad attitudes to ruin the atmosphere of the store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Counter Staff in Detroit, MI
    Former Employee - Front Counter Staff in Detroit, MI

    I worked at Tim Hortons

    Pros

    Meeting new people, flexible schedule

    Cons

    Bad pay, unloading delivery trucks

    Advice to ManagementAdvice

    Very nice management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. Easy, I was hired on the spot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front in New York, NY
    Current Employee - Store Front in New York, NY

    I have been working at Tim Hortons

    Pros

    Decent job with flexibility and some co-workers are fun.

    Cons

    Unfortunately a lot of drama caused by the drug-addicts and management changed over to people who couldn't do a basic job of an employee.

    Advice to ManagementAdvice

    Make sure everyone is treated fairly and talking down to people encourages them to find a new job. Trust me. DRUG TEST PEOPLE!!!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. long hours, must work one weekend day, manage about 25 employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Buffalo, NY
    Current Employee - General Manager in Buffalo, NY

    I have been working at Tim Hortons full-time (more than 3 years)

    Pros

    Get out at 3/330pm. Office work is easy to learn

    Cons

    must work shift yourself if you can';t find coverage. This includes overnights and days off. Early start. Don't bother to apple if you can't wake up early or get to work on time.

    Advice to ManagementAdvice

    hard to make suggestions because you get shut down right away because higher than management is close minded.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Expect alot for very little compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Tim Hortons

    Pros

    During the summer the hours are good if your on dayshift

    Cons

    Company seems to promote incopetant people and defiantly prefer younger females

    Advice to ManagementAdvice

    Wake up

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Tim Hortons part-time (more than a year)

    Pros

    I would have to say free coffee was the best part of this job. Also you can make good friends.

    Cons

    The manager, some of the customers and little pay. You don't make enough to work as hard as you do.

    Advice to ManagementAdvice

    Make a positive atmosphere. Don't be negative and always lift up employees instead of tearing them down. Pay employees better wages.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Bad management. Too many food and drink choices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Tim Hortons full-time (less than a year)

    Pros

    coffee? I don't drink coffee so it wasn't for me

    Cons

    too many food and drink choices. I'm a fast learner and I still didn't know all the possibilities. Some things aren't even on the menu, like at all. Training videos are good but impossible to fully remember. No room for advancement.

    Advice to ManagementAdvice

    Fire ppl that are not productive and refuse to listen to you.

    Doesn't Recommend
    Negative Outlook

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