Tim Hortons

www.timhortons.com

Tim Hortons Reviews

Updated January 23, 2015
Updated January 23, 2015
402 Reviews
3.3
402 Reviews
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Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
106 Ratings

Review Highlights

Pros
  • good job for high school students, flexible hours, lots of locations (in 37 reviews)

  • Fast paced environment means you're never bored on the job, which is definitely something I liked (in 27 reviews)


Cons
  • minimum wage, can be very demanding sometimes, lots of customer complaints (in 24 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    working in tims was a very nice experence, all the staffs are very nice and welcomeing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Toro, LA
    Current Employee - Head Cashier in Toro, LA

    I have been working at Tim Hortons part-time (more than an year)

    Pros

    serving and helping customers was one of the best part of my jobs the customers are very nice. making them happy made me happy.

    Cons

    in rush hours its very hard to maintain your calm, because yours trying your best to get everyones order.

    Advice to ManagementAdvice

    everyone should work and try there best but you should also be involed with your life.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    How It Should Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Troy, OH
    Current Employee - Team Member in Troy, OH

    I have been working at Tim Hortons

    Pros

    Treat employees right, good hours, good management, nice regulars, environment, interesting jobs to learn, free coffee, pay, clean, uniforms, relaxed policies, free donut each day, 50% discount, not much micro management, willing to work with you

    Cons

    customers are downright terrible, storefront is set up weird. waking up at 5am, part of life though. training wasn't too detailed, but honestly helped you to just dive in and overcome the pressure.

    Advice to ManagementAdvice

    cheer up and you aren't getting that 25 second drive time because of the customers who can't learn how to order. lol

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    I loved it the hours were a little weird but great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Pros

    Working by yourself during the night and working till morning. The hours allow you to work a day job.

    Cons

    Waking up to early at 4 am to begin your shift.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Pros

    it has good social aspects

    Cons

    very hectic and can sometimes not be god for health

  6.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    Flexible schedule compared to most employers

    Cons

    Cleanliness could have been better

    Advice to ManagementAdvice

    Adapt tighter schedule for cleaning

  7.  

    Store front cashier. They have very well training system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front Cashier in Toronto, ON (Canada)
    Current Employee - Store Front Cashier in Toronto, ON (Canada)

    I have been working at Tim Hortons full-time (less than an year)

    Pros

    You have break times during working period. And co-op are friendly.

    Cons

    Too busy, lots of people. And the food is compilicated

    Advice to ManagementAdvice

    is fine

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Best Job In The World!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donut Tester
    Current Employee - Donut Tester

    I have been working at Tim Hortons part-time (more than 10 years)

    Pros

    Low wages and no benefits, what more could you ask for! After I pay my bills there is no money left for food, one less worry. Soon we can all work in the service industry. I love everything about the service industry except the people! If you like donuts this is the job for you or you could become a cop. The police get free coffee and donuts, can't expect them to pay, they only make a $100,000 a year. All pumped up on sugar, lets go taser somebody. Bookem Dano!!!

    Cons

    I'm lovin it!!! Sorry wrong company.

    Advice to ManagementAdvice

    Fire me, please!!!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Amazing work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front Cashier, Supervisor and Baker in Sudbury, ON (Canada)
    Former Employee - Store Front Cashier, Supervisor and Baker in Sudbury, ON (Canada)

    I worked at Tim Hortons full-time (more than 3 years)

    Pros

    The management is well established and organized. Training is provided before you can start through online modules, and then you learn on hand. The working environment was always fun and focused! And I really enjoyed that you get regular customers, you can really get to know them this way.

    Cons

    The only con I can think of is getting time-off can be a bit difficult as these establishment are always busy. If your good at what you do they want you there most of the time! :) Not really a con but it can be for your work-life balance.

    Advice to ManagementAdvice

    Keep providing the training you do and allowing your employees to have fun on the job (to the most efficient extent)!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Interviewing Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tim Hortons Team Member in Toronto, ON (Canada)
    Current Employee - Tim Hortons Team Member in Toronto, ON (Canada)

    I have been working at Tim Hortons part-time (more than an year)

    Pros

    Very friendly managers and interviewers
    Lots of applications and situational questions
    Easy to answer

    Cons

    Some abstract questions are asked, none that shouldn't be expected however.
    Two-interview process, seems quite extensive for a part-time job

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    You will learn how to communicate to people with different personalities

    Cons

    There are not a lot of cons for this job

Tim Hortons Photos

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