Tim Hortons Reviews

Updated April 20, 2015
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Employee Reviews

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  1. Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Buffalo, NY
    Current Employee - Barista in Buffalo, NY

    I have been working at Tim Hortons full-time (more than a year)

    Pros

    Good work atmosphere at tim hortons

    Cons

    Pay is not great at this store

    Advice to Management

    Treat workers fairly

  2. Low pay as well as being treated poorly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Amherst, NY
    Current Employee - Supervisor in Amherst, NY

    I have been working at Tim Hortons full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible schedule especially if in school or working as another job

    Cons

    Managers treat you like garbage, low pay

  3. Great Company to work for.

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Tim Hortons

    Pros

    The love people have and give to this company and always have.

    Cons

    All the news about Burger King and all the speculation. Need facts first before people guess what is happening.

    Advice to Management

    More communication on Burger King and what this means to all the employees and their future roles in the company.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Listless people making coffee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Marysville, MI
    Former Employee - Crew Member in Marysville, MI

    I worked at Tim Hortons part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a half off discount.

    Cons

    Owners were horrible, people walked out every day, the managers were driven to tears by owner every day... I couldn't take it. The window time is 6 seconds during peak hours, which is fine for just coffee but the food items that need preparation take a bit longer, so that should be taken into consideration. Other locations may be ok , but the stores in our area were horrible. I have never worked in such a sad place.... and I used to do hospice. I'm not kidding, it was that bad.

    Advice to Management

    Keep a better eye on your store owners!

  6. Helpful (1)

    Disapointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Front in Rochester, NY
    Former Employee - Overnight Front in Rochester, NY

    I worked at Tim Hortons full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It was very easy to get the job. The interview was more just being told about the position.

    Cons

    Only 2 people on for overnights, no training, no support. I worked the front, was hustling all 8 hours to get the cleaning done and taking customers while the other employee was doing the baking. The other employees were rude to me and the customers, the store was FILTHY, there was no support at all. Even the customers warned me that no one who cared ever lasted long. It was truth, I quit after 2 weeks.

    Advice to Management

    A little bit of caring would go a long way. I loved being on my feet hustling, and loved working overnights so close to my house, I could have been a great employee if anyone there gave the slightest care about the store.

  7. not what expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Buffalo, NY
    Current Employee - Assistant Manager in Buffalo, NY

    I have been working at Tim Hortons full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like to wake up at 5 am.

    Cons

    very little advancement opportunity because corporate jobs are few and far between.

    Advice to Management

    Better pay for being on call 24/7

  8. Great job for high schoolers, but nothing to make a career out of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tim Hortons Team Member in Erie, PA
    Current Employee - Tim Hortons Team Member in Erie, PA

    I have been working at Tim Hortons part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free coffee, food discounts, and a positive atmosphere. Plenty of opportunity to improve problem solving and people skills. If you have a good crew you're generally going to have a good day at work. Management is friendly, patient, and helpful and owners are good too.

    Cons

    Pay Is just a hair over minimum wage and will likely stay there for younger workers. Lack of consistent management and major lack of communication. Can also be slow so prepare to clean. A lot.

    Advice to Management

    Communicate better, leaving notes isn't an effective tool. Also some supervisors are too lazy. When they don't do their job right it hurts everybody. When there is a task that only supervisors can do and we start our shift and it's not done it makes it really difficult to get things done

  9. Long hours, some difficult work, not enough money for work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front/Sandwich Counter in Centerville, OH
    Current Employee - Store Front/Sandwich Counter in Centerville, OH

    I have been working at Tim Hortons part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free donuts at the end of ever night yshift

    Cons

    working with customers to fix problems.

    Advice to Management

    pay more money too people who work an entire 9 hour shift with a lot of things to accomplish

  10. Tim Horton's on post - Excellent workplace and great management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker in Fort Knox, KY
    Former Employee - Baker in Fort Knox, KY

    I worked at Tim Hortons part-time (less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great management, good communication. Training was thorough and well timed. Night shift was good to work on your own.

    Cons

    Can't wear a watch or any jewelry. Schedule wasn't always posted the same time or day each week. Wish could be paid more per hour.

    Advice to Management

    Keep up the good work. Suggest better following how much is baked and left over each day to reduce waste.

  11. Team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    We get tips... Off days when you want...that is really it...

    Cons

    No raise to females unless they're in a click with management or either has to be there for more that 2-3 yrs to even get a raise.

    Advice to Management

    Shows extreme favoritism.

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