Tim Hortons Reviews

Updated March 28, 2015
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  1. 1 person found this helpful

    Disapointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Front in Rochester, NY
    Former Employee - Overnight Front in Rochester, NY

    I worked at Tim Hortons full-time (less than a year)

    Pros

    It was very easy to get the job. The interview was more just being told about the position.

    Cons

    Only 2 people on for overnights, no training, no support. I worked the front, was hustling all 8 hours to get the cleaning done and taking customers while the other employee was doing the baking. The other employees were rude to me and the customers, the store was FILTHY, there was no support at all. Even the customers warned me that no one who cared ever lasted long. It was truth, I quit after 2 weeks.

    Advice to ManagementAdvice

    A little bit of caring would go a long way. I loved being on my feet hustling, and loved working overnights so close to my house, I could have been a great employee if anyone there gave the slightest care about the store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. not what expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Buffalo, NY
    Current Employee - Assistant Manager in Buffalo, NY

    I have been working at Tim Hortons full-time (more than a year)

    Pros

    If you like to wake up at 5 am.

    Cons

    very little advancement opportunity because corporate jobs are few and far between.

    Advice to ManagementAdvice

    Better pay for being on call 24/7

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Great job for high schoolers, but nothing to make a career out of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tim Hortons Team Member in Erie, PA
    Current Employee - Tim Hortons Team Member in Erie, PA

    I have been working at Tim Hortons part-time (less than a year)

    Pros

    Free coffee, food discounts, and a positive atmosphere. Plenty of opportunity to improve problem solving and people skills. If you have a good crew you're generally going to have a good day at work. Management is friendly, patient, and helpful and owners are good too.

    Cons

    Pay Is just a hair over minimum wage and will likely stay there for younger workers. Lack of consistent management and major lack of communication. Can also be slow so prepare to clean. A lot.

    Advice to ManagementAdvice

    Communicate better, leaving notes isn't an effective tool. Also some supervisors are too lazy. When they don't do their job right it hurts everybody. When there is a task that only supervisors can do and we start our shift and it's not done it makes it really difficult to get things done

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Long hours, some difficult work, not enough money for work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front/Sandwich Counter in Centerville, OH
    Current Employee - Store Front/Sandwich Counter in Centerville, OH

    I have been working at Tim Hortons part-time (less than a year)

    Pros

    Free donuts at the end of ever night yshift

    Cons

    working with customers to fix problems.

    Advice to ManagementAdvice

    pay more money too people who work an entire 9 hour shift with a lot of things to accomplish

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Tim Horton's on post - Excellent workplace and great management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker in Fort Knox, KY
    Former Employee - Baker in Fort Knox, KY

    I worked at Tim Hortons part-time (less than a year)

    Pros

    Great management, good communication. Training was thorough and well timed. Night shift was good to work on your own.

    Cons

    Can't wear a watch or any jewelry. Schedule wasn't always posted the same time or day each week. Wish could be paid more per hour.

    Advice to ManagementAdvice

    Keep up the good work. Suggest better following how much is baked and left over each day to reduce waste.

    Recommends
    Negative Outlook
    Approves of CEO
  7. Team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Pros

    We get tips... Off days when you want...that is really it...

    Cons

    No raise to females unless they're in a click with management or either has to be there for more that 2-3 yrs to even get a raise.

    Advice to ManagementAdvice

    Shows extreme favoritism.

    Doesn't Recommend
    Negative Outlook
  8. Great High School Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front/Cashier in Vandalia, OH
    Former Employee - Store Front/Cashier in Vandalia, OH

    I worked at Tim Hortons part-time (more than a year)

    Pros

    Flexible hours, part time positions, convient locations, friendly customers, provide training

    Cons

    machines shut down a lot, some teamwork initiatives were ineffective

    Advice to ManagementAdvice

    Stay updated on status of machines and fix them promptly

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tom Hortons - Store Front/Baker in Morgantown, WV
    Current Employee - Tom Hortons - Store Front/Baker in Morgantown, WV

    I have been working at Tim Hortons part-time (less than a year)

    Pros

    Easy-going fun place to work. The kids who have problems haven't worked other places and can't compare.

    Cons

    Minimum wage job - is good for kids just starting out in the workforce, or older folks who just want a supplemental income, without stress.

    Advice to ManagementAdvice

    Management needs to be better at stocking supplies --and the product being produced - some of the "Bakers" are sending out donuts that look bad, and no one wants to buy an unappetizing donut - it just adds to waste - because I will toss them when I get in and can't fix them, and if I am not there to do that, I doubt they get sold.

  10. Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tim Hortons Team Member in Buffalo, NY
    Current Employee - Tim Hortons Team Member in Buffalo, NY

    I have been working at Tim Hortons part-time (more than 3 years)

    Pros

    good hours friendly people, nice boss

    Cons

    low pay, but not too bad.

    Advice to ManagementAdvice

    more time off

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Speechless!

    • Comp & Benefits
    Current Employee - Store Front/Crew Member in Clinton Township, MI
    Current Employee - Store Front/Crew Member in Clinton Township, MI

    I have been working at Tim Hortons part-time (less than a year)

    Pros

    Free Food and Drinks
    Some of the Workers Are Friendly

    Cons

    Managers are unfriendly
    The owner seems like a hard person to deal with
    If you're new they basically treat you as if you are not there
    Improper training

    No opinion of CEO

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