Tim Hortons Reviews

Updated March 24, 2015
118 reviews filtered by
  • Toronto, ON, Canada Area
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3.1
118 Reviews
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Tim Hortons President, Tim Hortons Elías Díaz Sesé
Elías Díaz Sesé
1 Rating

118 Employee Reviews

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  1. Good job when you're younger, especially if in high school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front Cashier in Port Hope, ON (Canada)
    Former Employee - Store Front Cashier in Port Hope, ON (Canada)

    I worked at Tim Hortons full-time (more than 3 years)

    Pros

    Camaraderie with co-workers, typically flexible on schedule.

    Cons

    Hours can be long when you're on your feet.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Low-paying and very exhausting job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Frint Server in Mississauga, ON (Canada)
    Former Employee - Frint Server in Mississauga, ON (Canada)

    I worked at Tim Hortons part-time (more than 5 years)

    Pros

    Great for students in need of part time and to gather experience. It really depends on the franchise owner you work for, and of course the management in that franchise.

    Cons

    Management of store varies even if set standards are set by the corporation. No benefits whatsoever.

    Advice to ManagementAdvice

    Make sure to be consistent for all franchise stores.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. Way too busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Etobicoke, ON (Canada)
    Former Employee - Server in Etobicoke, ON (Canada)

    I worked at Tim Hortons part-time (less than a year)

    Pros

    Nice coworkers, employee discount, understanding managers.

    Cons

    Extraordinarily busy, sometimes way too many arbitrary rules that cannot be followed for whatever reason.

    Advice to ManagementAdvice

    Pay attention to what the job actually entails before placing more rules on it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Good first job for teens, to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Toronto, ON (Canada)
    Current Employee - Crew Member in Toronto, ON (Canada)

    I have been working at Tim Hortons part-time (more than a year)

    Pros

    - Good Work Experience
    - A lot of available hours

    Cons

    - Hard Labour work
    - No benefits
    - rude customers
    - poor management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. Store Front - Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front - Team Member in Toronto, ON (Canada)
    Current Employee - Store Front - Team Member in Toronto, ON (Canada)

    I have been working at Tim Hortons

    Pros

    - Flexible schedule
    - Fast-paced environment
    - Friendly manegement

    Cons

    - High turnover
    - Too much politics

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
  7. Walked out, first year of high school, too many hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front Cashier in Newmarket, ON (Canada)
    Current Employee - Store Front Cashier in Newmarket, ON (Canada)

    I have been working at Tim Hortons

    Pros

    Great co-workers, able to work with family, flexible scheduling I was never asked to work during school hours and was only ever scheduled 1 hour after school finished.

    Cons

    Personal growth, negative reinforment, poor management, too many hours, almost qualified as full time with how many extra hours I was asked to do

    Advice to ManagementAdvice

    peer reviews of everyone including management, enforcing more strict rules around time missed, personal growth

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Good Place To Start Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tim Hortons - Store Front/Baker in Toronto, ON (Canada)
    Former Employee - Tim Hortons - Store Front/Baker in Toronto, ON (Canada)

    I worked at Tim Hortons

    Pros

    Tim Horton's was one of my first jobs. You will learn time management and customer service skills. If you can't work a shift, most of the time they are accommodating.

    Cons

    Not much room for growth. Some supervisors may not be the greatest role models. By the end of my career there the upselling was getting a bit ridiculous.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Working at Tim Hortons was not the best opportunity for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tim Hortons Team Member in Hamilton, ON (Canada)
    Former Employee - Tim Hortons Team Member in Hamilton, ON (Canada)

    I worked at Tim Hortons part-time (less than a year)

    Pros

    I liked working at Tim Hortons because I met a lot of nice people to become friends with. There was always something there keeping me on my toes.

    Cons

    I didn't receive proper training. I was told I'd have to watch training videos that were never shown to me, I was never told about my workplace rights, and I wasn't given any of my pay stubs until after I was fired. Most of the things that I did at Tim Hortons was self-taught. They also hired way too many people.

    Advice to ManagementAdvice

    Some advice I give to the management is to monitor the way the Supervisors are running things. A lot of them just sit on their but all day, and go for 18 15 minute smoke breaks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Tim Hortons Analysis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Waterdown, ON (Canada)
    Current Employee - Supervisor in Waterdown, ON (Canada)

    I have been working at Tim Hortons part-time (more than a year)

    Pros

    Good part time hours, friendly co-workers, free break food, good customer relationships.

    Cons

    Inconsiderate and impersonal management, stressful environment, little to no benefits, one unpaid break per shift, minimum wage, no employee recognition, scheduling conflicts.

    Advice to ManagementAdvice

    Monitor franchises human resources and look into how employees are treated/mistreated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Recently a more difficult company to be employed with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate in North York, ON (Canada)
    Former Employee - Store Associate in North York, ON (Canada)

    I worked at Tim Hortons

    Pros

    Flexibility, entry level, rewarding experiences with some customers.

    Cons

    No perks, low pay, managers horrible.

    Advice to ManagementAdvice

    Work towards a more positive work environment and treat your employees with more respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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