Timberlawn Mental Health System

  www.timberlawn.com
  www.timberlawn.com

Timberlawn Mental Health System Reviews

Updated November 11, 2014
Updated November 11, 2014
11 Reviews
2.0
11 Reviews
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  1.  

    Low tech paper charting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Dallas, TX
    Former Employee - Registered Nurse in Dallas, TX

    I worked at Timberlawn Mental Health System full-time (more than an year)

    Pros

    Interesting patient population, never boring, not physically demanding. This company offers weekend positions that are very compatible for students or parents.

    Cons

    No electronic records, including medication administration, which consists of having to write everything and narcotics count, otherwise no complaints.

    Advice to ManagementAdvice

    Eliminate paper work as electronic records are safer and offer review of past admissions. It would be nice to update paint, maintenance of property in general.

    Recommends
  2.  

    Patient Safety not a priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff RN in Dallas, TX
    Current Employee - Staff RN in Dallas, TX

    I have been working at Timberlawn Mental Health System full-time (less than an year)

    Pros

    Pay, shift diffs, benefits package are decent. Floor staff are a good bunch overall.

    Cons

    Low staff to patient ratios. Currently they staff a 33/34 bed unit with 2 RN's and 1 MHT at night but at 11 pm one nurse must take on role as tech, leaving one RN to process paperwork, admissions is any and emergent medical situations which while are somewhat rare do occur. Have been with company over 3 months and have had 4 at least 4 rapid response codes during shifts I have worked. Most nurses on nights are novice nurses, and while they care and do their best to keep patients safe and well, novice nurses lack the experience needed in some situations. Documentation is all by hand. Management tells nurses to take a lunch and leave two staff on a unit, many nurses who are on smaller units (19 beds) are unable to take a lunch unless relieved by the house supervisor at night, Can get from 0 - 10 admissions in a night, this does not include APOWWS brought in by police. Each admit generally takes 30 minutes to 1 hour depending on patient to complete. Often new patients will not see an MD until the next day when normal rounds take place. Occasionally patients have been known to go over 24 hours without seeing an attending or having medication orders made. Several patients complain that when seen by a admission rep at a medical hospital they are coerced into coming to Timberlawn, 'if you don't sign the voluntary admit form, you will be forced to come under court order.' Management appears to be supportive of nurses and patient safety when concerns are brought up, but little to nothing is being done to ensure a safe environment for the patients is maintained. The managers constantly state we are not understaffed due to the "grid" and that the grid is the issue, I don't see the difference, the grid is made up by management and enforced, we are chronically understaffed, overworked, and stressed while trying to maintain a safe environment. Pt's are being accepted who are medically compromised and Timberlawn does not have the equipment or staff to deal with potential complications, supplies are a constant issue as far as not having enough. Staff are reprimanded for not orderings supplies, though orders are placed, but are then adjusted by those who fill orders and units are left short and borrowing from one another. Communication between admissions and unit nurses are terrible, I can;t count how many times I have patients just show up on a stretcher w

    Advice to ManagementAdvice

    Consider patient safety to be your highest priority. Also should consider actually doing more than saying you are listening when concerns are addressed.

    Doesn't Recommend
    Negative Outlook
  3.  

    Not as bad a place as I heard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LPC in Dallas, TX
    Current Employee - LPC in Dallas, TX

    I have been working at Timberlawn Mental Health System part-time (less than an year)

    Pros

    Most of the employees are wonderful. The mid-management is of the old guard not wanting to use now technology.

    Cons

    Moderate pay, slow to change (improvements)

    Advice to ManagementAdvice

    Get up to date technology and increase training of employees.

    Recommends
    Neutral Outlook
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  5.  

    Poor management and not supporting it's employees leads the list of complaints.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Timberlawn Mental Health System full-time (more than an year)

    Pros

    Good entry level job for a behavior tech or new nurse/lvn. The pay is okay, less than comparable to other mental health facilities. You will learn fine detail, for the hospital is NOT computerized and everything is documented to paper. Lots and lots of overtime available, especially for nurses. Good insurance plans provided for very reasonable rates.

    Cons

    The biggest problem here is the management, lack of proper training for all of it's employees, and it's old broken down buildings. There are a good group of employees working at Timberlawn, they care for the clients and one another... and that's a good thing because the management DOES NOT.
    Employees are NOT supported in there decision making, and are most often written up for their decisions. Techs can look forward to a MAXIMUM of 3 days of orientation, and this may or may not be provided on the shift they will actually be working. RN/LVNs can look forward to a maximum of 2 weeks of orientation (if they are lucky), and soon after being placed on a unit, will be expected to "put in there time" as a tech, for which they have NOT been trained at all. Both RNs and Techs are put onto the patient floor with a minimum of training and expected to know the paperwork and other details involved.
    Timberlawn is old, and its buildings show it, ALL units are in constant need of some type of repair, there is only ONE computer tech for multiple locations, only one doctor works overnight to accept and assess incoming patients ( no matter what the number), units are often out of number (having 1 nurse and 1 tech for large amounts of patients), making it UNSAFE for both patients and employees.
    There is a minimum of actual supplies at all times, especially medical supplies. Should a patient or employee need basic medical care, such as for a cut/scratch, sore throat, cough, you're better off finding an all night pharmacy on your break (if you get one), and for patients this usually takes many hours to take care of....usually it requires seeing a medical doctor that only comes in once a day, and could take up to 24 hours to again.
    Nurses stations are NOT protected from patients that can and will jump over the counter, if they so choose.
    A Hands OFF, policy is promoted, even after an attack.
    In the last year August of 2013 through August of 2014 employee turnover for 3rd shift is probably 95%
    New RNs having just been on the unit for as little as two months, can expect to orient incoming RNs.

    Advice to ManagementAdvice

    Please support your staff, there are many good people that are leaving for other jobs because they are not made to feel comfortable in there positions. Spend a little money to maintain the facilities, it's not getting any better. Provide proper training for employees, we don't even have CPR training anymore, we have to go out and find and pay for it ourselves. Get out and meet your staff, visit the units (for more than a walk-thru).
    We are human and can sometimes make mistakes.

    Doesn't Recommend
    Negative Outlook
  6.  

    My experience has been "okay"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech in Dallas, TX
    Current Employee - Tech in Dallas, TX

    I have been working at Timberlawn Mental Health System part-time (less than an year)

    Pros

    No benefits, no perks, no positive feedback, no one gives you any credit for what you do well

    Cons

    obviously its a psych hospital and your working around psych patients (and their families)

    Advice to ManagementAdvice

    Increase security!

    Doesn't Recommend
    Negative Outlook
  7.  

    Dangerous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Dallas, TX
    Former Employee - Registered Nurse in Dallas, TX

    I worked at Timberlawn Mental Health System full-time (more than an year)

    Pros

    Most of the floor staff is great to work with.

    Cons

    This is a dangerous place to work. Expect to have 1 RN caring for 27 patients - with assist from 1 to 2 techs. Oh - and APOWWS (people brought in by police for evaluation) don't count in staffing so you could end up with 30+ patients including them. Training is 2 - 3 shifts with no real structure - and mostly with incompetent preceptors. They will constantly mess up your paycheck and short you - and don't forget the illegal "fake breaks" that they encourage - (but don't encourage with a wink ;-)) Upper management doesn't seem to care at all about employee or patient wellbeing - they are simply here to operate with the slimmest budget possible to retain the largest bonuses possible from UHS.

    Advice to ManagementAdvice

    Patient safety comes first, you should know that.

    Doesn't Recommend
    Negative Outlook
  8.  

    I had a very good time at Timberlawn

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Timberlawn Mental Health System

    Pros

    Good place to work is Timberlawn

    Cons

    Nothing bad at Timberlawn it is a good job

  9.  

    Low pay for high pay work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Tech in Dallas, TX
    Former Employee - Mental Health Tech in Dallas, TX

    I worked at Timberlawn Mental Health System full-time (less than an year)

    Pros

    You get to have a job.

    Cons

    They expect you to work until they tell you too stop.

    Doesn't Recommend
  10.  

    Highly Stressful Work Conditions and Discriminatory Hiring Practices!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Psychotherapist in Dallas, TX
    Former Employee - Psychotherapist in Dallas, TX

    I worked at Timberlawn Mental Health System part-time (less than an year)

    Pros

    None that I know of. Timberlawn has high turnaround because it truly a dreadful place to work. Disgusting place to work!!!

    Cons

    The enviornment is highly stressful and the psychotherapists are cluttered together. Safety is another issue because escape attempts (adolescent unit) were not uncommon. The hospital should look into hiring qualified African-Americans and Latinos. Most of the patients in my area were either African-American or Latino but there were only White and Indian psychotherapists there to assist them. A parent commented on this to me. They have a spanish translator that travels between units because they have no Latino psychotherapists. Only White and Indian professionals are employed there.

    Advice to ManagementAdvice

    Support your therapists
    Improve the overall work enviornment
    Make genuine strides towards a diverse professional staff

    Doesn't Recommend
    Negative Outlook
  11.  

    Safety Concerns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Timberlawn Mental Health System

    Pros

    Timberlawn seems to have a decent tuition reimbursement program that will pay for your education in any related field (i.e. Psychology, Social Work).

    Cons

    Severe safety issues. Also, hospital does not offer domestic-partner benefits and other basic privileges that other similar institutions in the area offer.

    Advice to ManagementAdvice

    Increase pay for all staff, and offer domestic partner benefits and other progressive policies to pull in more diverse talent.

    Doesn't Recommend

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