Timberlawn Mental Health System

  www.timberlawn.com
  www.timberlawn.com
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Timberlawn Mental Health System Reviews

Updated September 6, 2014
Updated September 6, 2014
9 Reviews
1.7
9 Reviews
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  1.  

    Not as bad a place as I heard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LPC  in  Dallas, TX
    Current Employee - LPC in Dallas, TX

    I have been working at Timberlawn Mental Health System part-time for less than a year

    Pros

    Most of the employees are wonderful. The mid-management is of the old guard not wanting to use now technology.

    Cons

    Moderate pay, slow to change (improvements)

    Advice to ManagementAdvice

    Get up to date technology and increase training of employees.

    Recommends
    Neutral Outlook
  2.  

    Poor management and not supporting it's employees leads the list of complaints.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Timberlawn Mental Health System full-time for more than a year

    Pros

    Good entry level job for a behavior tech or new nurse/lvn. The pay is okay, less than comparable to other mental health facilities. You will learn fine detail, for the hospital is NOT computerized and everything is documented to paper. Lots and lots of overtime available, especially for nurses. Good insurance plans provided for very reasonable rates.

    Cons

    The biggest problem here is the management, lack of proper training for all of it's employees, and it's old broken down buildings. There are a good group of employees working at Timberlawn, they care for the clients and one another... and that's a good thing because the management DOES NOT.
    Employees are NOT supported in there decision making, and are most often written up for their decisions. Techs can look forward to a MAXIMUM of 3 days of orientation, and this may or may not be provided on the shift they will actually be working. RN/LVNs can look forward to a maximum of 2 weeks of orientation (if they are lucky), and soon after being placed on a unit, will be expected to "put in there time" as a tech, for which they have NOT been trained at all. Both RNs and Techs are put onto the patient floor with a minimum of training and expected to know the paperwork and other details involved.
    Timberlawn is old, and its buildings show it, ALL units are in constant need of some type of repair, there is only ONE computer tech for multiple locations, only one doctor works overnight to accept and assess incoming patients ( no matter what the number), units are often out of number (having 1 nurse and 1 tech for large amounts of patients), making it UNSAFE for both patients and employees.
    There is a minimum of actual supplies at all times, especially medical supplies. Should a patient or employee need basic medical care, such as for a cut/scratch, sore throat, cough, you're better off finding an all night pharmacy on your break (if you get one), and for patients this usually takes many hours to take care of....usually it requires seeing a medical doctor that only comes in once a day, and could take up to 24 hours to again.
    Nurses stations are NOT protected from patients that can and will jump over the counter, if they so choose.
    A Hands OFF, policy is promoted, even after an attack.
    In the last year August of 2013 through August of 2014 employee turnover for 3rd shift is probably 95%
    New RNs having just been on the unit for as little as two months, can expect to orient incoming RNs.

    Advice to ManagementAdvice

    Please support your staff, there are many good people that are leaving for other jobs because they are not made to feel comfortable in there positions. Spend a little money to maintain the facilities, it's not getting any better. Provide proper training for employees, we don't even have CPR training anymore, we have to go out and find and pay for it ourselves. Get out and meet your staff, visit the units (for more than a walk-thru).
    We are human and can sometimes make mistakes.

    Doesn't Recommend
    Negative Outlook
  3.  

    My experience has been "okay"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech  in  Dallas, TX
    Current Employee - Tech in Dallas, TX

    I have been working at Timberlawn Mental Health System part-time for less than a year

    Pros

    No benefits, no perks, no positive feedback, no one gives you any credit for what you do well

    Cons

    obviously its a psych hospital and your working around psych patients (and their families)

    Advice to ManagementAdvice

    Increase security!

    Doesn't Recommend
    Negative Outlook
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  5.  

    Dangerous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse  in  Dallas, TX
    Former Employee - Registered Nurse in Dallas, TX

    I worked at Timberlawn Mental Health System full-time for more than a year

    Pros

    Most of the floor staff is great to work with.

    Cons

    This is a dangerous place to work. Expect to have 1 RN caring for 27 patients - with assist from 1 to 2 techs. Oh - and APOWWS (people brought in by police for evaluation) don't count in staffing so you could end up with 30+ patients including them. Training is 2 - 3 shifts with no real structure - and mostly with incompetent preceptors. They will constantly mess up your paycheck and short you - and don't forget the illegal "fake breaks" that they encourage - (but don't encourage with a wink ;-)) Upper management doesn't seem to care at all about employee or patient wellbeing - they are simply here to operate with the slimmest budget possible to retain the largest bonuses possible from UHS.

    Advice to ManagementAdvice

    Patient safety comes first, you should know that.

    Doesn't Recommend
    Negative Outlook
  6.  

    I had a very good time at Timberlawn

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Timberlawn Mental Health System

    Pros

    Good place to work is Timberlawn

    Cons

    Nothing bad at Timberlawn it is a good job

  7.  

    Low pay for high pay work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Tech  in  Dallas, TX
    Former Employee - Mental Health Tech in Dallas, TX

    I worked at Timberlawn Mental Health System full-time for less than a year

    Pros

    You get to have a job.

    Cons

    They expect you to work until they tell you too stop.

    Doesn't Recommend
  8.  

    Highly Stressful Work Conditions and Discriminatory Hiring Practices!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Psychotherapist  in  Dallas, TX
    Former Employee - Psychotherapist in Dallas, TX

    I worked at Timberlawn Mental Health System part-time for less than a year

    Pros

    None that I know of. Timberlawn has high turnaround because it truly a dreadful place to work. Disgusting place to work!!!

    Cons

    The enviornment is highly stressful and the psychotherapists are cluttered together. Safety is another issue because escape attempts (adolescent unit) were not uncommon. The hospital should look into hiring qualified African-Americans and Latinos. Most of the patients in my area were either African-American or Latino but there were only White and Indian psychotherapists there to assist them. A parent commented on this to me. They have a spanish translator that travels between units because they have no Latino psychotherapists. Only White and Indian professionals are employed there.

    Advice to ManagementAdvice

    Support your therapists
    Improve the overall work enviornment
    Make genuine strides towards a diverse professional staff

    Doesn't Recommend
    Negative Outlook
  9.  

    Safety Concerns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Timberlawn Mental Health System

    Pros

    Timberlawn seems to have a decent tuition reimbursement program that will pay for your education in any related field (i.e. Psychology, Social Work).

    Cons

    Severe safety issues. Also, hospital does not offer domestic-partner benefits and other basic privileges that other similar institutions in the area offer.

    Advice to ManagementAdvice

    Increase pay for all staff, and offer domestic partner benefits and other progressive policies to pull in more diverse talent.

    Doesn't Recommend
  10.  

    Unnecessary, extreme levels of stress due to poor management, not the work itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Timberlawn Mental Health System

    Pros

    Enjoyment from seeing the work you do make a noticeable difference by both behavioral changes in the patients and verbalization from the patients and families.

    Cons

    Very poor working conditions (i.e., not enough space for employees to work, 3-5 people trying to use one phone, poorly updated reference material and procedures, very little training, etc.).

    Advice to ManagementAdvice

    Management must model customer service excellence if they expect their employees to provide customer service excellence, with a special emphasis on internal customer service. Customer service excellence can only be achieved when management freely offers the mental guidance and support, as well as the physical environment and other working conditions to do so.

    Doesn't Recommend

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