Glassdoor is your free inside look at Time Warner Cable reviews and ratings — including employee satisfaction and approval rating for Time Warner Cable CEO Glenn A. Britt. All 576 reviews posted anonymously by Time Warner Cable employees.
63% of the CEO
Glenn A. Britt
Current Employee – been working at Time Warner Cable full-time for less than a year
Pros – Financial stability is a positive given the state of the economy. If you perform here, you are guaranteed to retirement. Pension and restricted stocks offer great incentive for people to stay with the company.
Cons – Business As Usual (BAU) is a favorite word used here. If you want entreprenuerial environment to capture market share and lead the industry, the company does not foster it.
There is no room for promotion or advancement.
Director position here is similar to senior manager position.
Advice to Senior Management – System, People, and Process. Primary reason why the company is not efficient and moving fast.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-21 09:35 PDT
Current Employee – been working at Time Warner Cable full-time for more than 3 years
Pros – Commission, recognition and incentives. Good to start a career.
Cons – Too much work load for base pay. Duties: Billing, Escalations, Retention, Up sell so many products, equipment transactions and they still expect you to meet your goals.
Advice to Senior Management – Too much workload and they expect too much from you
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-21 17:48 PDT
Current Employee – been working at Time Warner Cable full-time for more than 8 years
Pros – great products, great benefits, good bonus structure, interesting ideas to work with, lower rank in file people are nice for the most part. Innovation of designs and never boring.
Cons – Not women friendly in technology part of organization. Lots of false promises. Lack of mentoring at middle management layer. Bad behavior is rewarded in the middle management layer.
Advice to Senior Management – Focus on matching skillsets with jobs.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-22 12:17 PDT
Current Employee – been working at Time Warner Cable full-time for more than a year
Pros – Benefits, Casual Fun environment. Seems laid back for now.
Cons – Pay. Wish the pay the better but we'll see if the benefits help add value to the total compensation package.
Advice to Senior Management – Be more competitive with pay.
Yes, I would recommend this company to a friend
2013-05-22 20:19 PDT
Former Employee – worked at Time Warner Cable full-time for more than 3 years
Pros – Very low cost cable & internet for employees
Co workers were great
Health insurance options
PTO and vacation time
Discounts at other businesses.
Cons – Implementing department goals that are not attainable.
Late night shifts.
Mandatory weekend shift.
Advice to Senior Management – Make realistic department goals and don't have them go into effect 5 months before you are closing a department. Don't make Saturdays and Sundays mandatory for seasoned employees.
Yes, I would recommend this company to a friend
2013-05-21 14:46 PDT
Current Employee – been working at Time Warner Cable full-time for more than 3 years
Pros – Great Benefits
Employee Focused
Lots of Career Opportunities
Cons – Can be Slow Moving
Employees don't always work as hard as they should
Yes, I would recommend this company to a friend
2013-05-20 04:21 PDT
Former Employee – worked at Time Warner Cable full-time for more than 10 years
Pros – Great benefits, co-workers and direct reports.
Cons – Always seem to be restructuring and laying off employees every 13-18 months. Community involvement seems to suffer each time except in major markets.
2013-05-20 13:45 PDT
Former Employee – worked at Time Warner Cable full-time for more than 3 years
Pros – Great attention to employees development, many career opportunities. Business is growing and has great outlook.
Cons – Still some old mentality of cable world. Going through lots of org changes and consolidation
Yes, I would recommend this company to a friend
2013-05-15 10:05 PDT
Current Employee – been working at Time Warner Cable full-time for more than 8 years
Pros – Great company to work for
Cons – Can be stressfull at times. Not all the time
Advice to Senior Management – Invest in and follow up with potential employees who desire advancememt
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-17 04:22 PDT
Former Employee – worked at Time Warner Cable full-time for more than 7 years
Pros – Great employees, good benefits, flexible timing at non-front line level
Cons – At times, poor communication with the employees
Yes, I would recommend this company to a friend
2013-05-18 04:45 PDT
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