Time Warner Cable

  www.timewarnercable.com
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Time Warner Cable Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.0 1,174 reviews

41% Approve of the CEO

Time Warner Cable Chairman & CEO Robert D. Marcus

Robert D. Marcus

(66 ratings)

53% of employees recommend this company to a friend

Review Highlights

Pros
  • Great benefits awesome hours and chances for promotions from within(in 172 reviews)

  • Many avenues for advancement if you are competent, good benefits(in 128 reviews)


Cons
  • Cant move forward: not much growth opportunity once you are employed in the call center(in 49 reviews)

  • Upper management doesn't care about how they impact the customer or employees(in 41 reviews)

1,174 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Company Culture...

    Marketing Coordinator (Current Employee) New York, NY

    ProsWorking here provided me alot of entry-level knowledge into the NYC corporate world. There is a great chance to learn here...not so much thrive though for a Coordinator/ Sr. Coordinator position. But there are great experiences to provide feedback and suggestions to senior level directors and managers. Free cable and internet. Lots of volunteer opportunities and really good benefits package. Training and certification options...

    ConsWith the merger being announced earlier this year, a few people have lost team members and they are dropping like flies. People smile but are preparing themselves for major lay-offs. Not much space for advancement, promotions suck. People were tossed to and fro during the combining of regions.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Fabulous benefits!

    Anonymous Employee (Current Employee)

    ProsAwesome benefits and culture. Employees enjoy their jobs.

    ConsOnly con- impending acquisition leaves people feeling uneasy.

    Advice to Senior ManagementGreat management- open transparency is good.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Great fortune 500 company

    Customer Service Professional (Former Employee) Los Angeles, CA

    Prosdiverse workforce, great corporate structure, zero tolerance on discrimination of any kind

    Constoo big to get your voice heard

    Advice to Senior Managementone on one with highest position with low level employees once a month

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Nice place to work

    Customer Service Representative (Former Employee) Columbus, OH

    ProsGreat Benfits, nice people, and great training

    Consif you like to sell you would love to work there if not then stay away

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Customer service rep. Syracuse

    Customer Service Representative (Current Employee) Syracuse, NY

    ProsLocal. Able to help neighbors through phone assistance.

    ConsTime and scheduling not very easy to work with.

    Advice to Senior Managementlisten to your workers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Incredible and a fun place to work so far and an adventurous experience everyday.

    Customer Service Representative (Current Employee) New York, NY

    ProsI like my Benefits and perks.

    ConsMy challenges were only when I started working for the company in the beginning, but then that is the same at every company. Everybody faces challenges when they start working at a company in the beginning then, they get over it and are ready to face all upcoming challenges as you go along.

    Advice to Senior ManagementDo the best you can to save Time Warner Cable as is and not let it be taken over by ComCast with new pathetic benefits. Most customers I come across dread to be a part of Comcast. Please keep Mr. Glen Britt's dream alive and not let go of Time warner Cable please, Mr. Rob Marcus. Keep your best friend's dream alive sir.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    wonderful to employees

    Anonymous Employee (Current Employee)

    Prosthe benefits and support are wonderful

    Consthe hours can be rough in the beginning

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    treats there employees great

    Anonymous Employee (Current Employee)

    Prosgreat pay, great leadership, fun enviroment

    Consnothing bad to say. love this place

    Yes, I would recommend this company to a friend

     

    Wonderful place to work

    Tech II, Advanced Support (Current Employee) Greensboro, NC

    ProsCompany works at a very professional level, while also allowing the human aspect to come through. Work-life balance is great

    ConsFor a call center, employees are expected to work during extreme weather conditions such as snow, even when it has been declared a state of emergency.

    Advice to Senior ManagementManagement is great to work with!

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Rep

    Customer Service Representative (Former Employee) New York, NY

    ProsReduced services to employees withing the companies footprint.

    ConsLack of opportunity for career advancement

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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