Tokyo Electron America Reviews

Updated April 13, 2015
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3.5
43 Reviews
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Tokyo Electron America President & CEO Hiroshi Takenaka
Hiroshi Takenaka
15 Ratings

Employee Reviews

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  1. Field Service Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Engineer III
    Former Employee - Field Service Engineer III

    I worked at Tokyo Electron America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Generous company, management is supportive, opportunities to work in many places around the country and world.

    Cons

    Some declining market locations. May need to relocate if your area is softening.

  2. TEA review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tokyo Electron America full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The field service support group is world class and tools are well made

    Cons

    Middle Management has to many levels and does not encourage a team mentality.

  3. Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tokyo Electron America

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    4 days on 4 days off 3 days on 3 days off. Alternates every week between those work days. 12 hour shifts.

    Cons

    Pay is not the best. No overtime.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. TEA used to be a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Engineer III in Albany, NY
    Former Employee - Field Service Engineer III in Albany, NY

    I worked at Tokyo Electron America full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Machines are manufactured in Japan, "So they are well made and easy to work on.

    Cons

    After 10 years I've seen employees come and go, but those micro-managers seem to stick around for ages. Field service could use more individual training, Job tasks are not defined for new employees, lots of finger pointing by all sides (management, tech support, Field service). Disorganized place to work. Medical benefits costs rise 20% yearly.

    Advice to Management

    Less micro-managing and develop organizational skills, no finger pointing, work to develop a team mentality where everyone supports each other. Buying lunch for the team promotes a sense of belonging to the team and appreciation. Pay is not equal to others in the industry.

  6. Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tokyo Electron America

    Recommends
    Recommends

    Pros

    Very nice people, good managers

    Cons

    None, less workforce, office facilities

  7. Helpful (1)

    Field Service Management has no clue. Really, they don't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Engineer in Boise, ID
    Former Employee - Field Service Engineer in Boise, ID

    I worked at Tokyo Electron America full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay/Decent benefits, but are decreasing from what I heard.

    Cons

    (1) Nepotism-Brown noser Buddy system. Many managers have family and buddies working in the ranks. The ones I saw weren't technical at all... It's sickening that the company allows this stuff to happen.
    -There is a huge problem of favoritism- and also discrimination toward a lot of us who quit/got fired/laid off/squeezed out.

    (2) Field Service Managers who don't care enough to correctly schedule travel for family men. Little notice for long travel trips- then extending the trip because they can't plan effectively. They are inefficient- and basically just make everything very difficult for those who actually work for a living. Travel is what field service is all about sometimes--- but it sucks to have to extend a trip away from your family/kids, only because the planners don't know what they are doing.

    (3) Local management just gets in the way- trying to act like he knows what he's doing (but obvious to everyone but him- he doesn't). Imagine your 4 year old "helping" you study for your college finals.... That's exactly how helpful he is.

    -If you are only "here for the paycheck", have no pride/technical skills- you would probably fit well at TEA.
    - If you have pride, care about doing a good job, and taking care of your customer, and are somewhat intelligent- they will drive you mad. I suggest only working there for the money, and only if you have no other options. The quality of this company may improve with the pending merger with AMAT--- It may not...

    Advice to Management

    - Most people at the lower levels are awesome. Management needs to learn how to hire technical people/intelligent managers. IT'S SUPPOSED TO BE A HIGH TECH COMPANY!!!
    -Hire intelligent managers (not buddies)- many processes dictated by the upper tier do not fit specific customers. Although the employees have tried and tried to help change the programs to fit the local customer(and help increase the amount of people using these policies)- Local management is too dumb/lazy/scared to speak up. He understands the solutions, but won't do anything about it. Many people suffer because of his laziness/fear/stupidity toward his managers. Also- the guys just don't follow the policies, because they are impossible to follow at the local customer site. Good luck changing their minds to use common sense that fits the day to day operations, though.
    - Many managers have mastered the art of brown nosing- but the guys need actual leadership, actual intelligence from management. Managers who are intelligent enough to implement processes that the guys on the lower tiers can follow. Actually listening to the local guys would help streamline this operation immensely. The whole company could have run so much better and productively if there was just a glimmer of intelligence from above(and less family/buddy welfare).

  8. Good place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tokyo Electron America full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People easy to get along with. People helpful.

    Cons

    doesn't pay as well as it use too.

  9. Easy going company that still challenges me

    Current Intern - Anonymous Intern in Austin, TX
    Current Intern - Anonymous Intern in Austin, TX

    I have been working at Tokyo Electron America as an intern (Less than a year)

    Recommends
    Recommends

    Pros

    laid back deadlines, really nice project management and upper level, everyone is friendly

    Cons

    not much room for growth, not much opportunity to learn outside of position still a great place to work though

  10. Easygoing, friendly atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Process Engineer
    Former Employee - Process Engineer

    I worked at Tokyo Electron America full-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    My experience was at a US branch but everyone was friendly, pretty laid back. Work was very interesting as most of it was cutting edge technology.

    Cons

    If a tool was down hours could be very long - 12-16 hour days, but this is pretty standard in the industry.

    Advice to Management

    Upgrade the training program.

  11. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tokyo Electron America (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very experienced workforce, longevity, great work/life balance, company values, and strong management

    Cons

    Slow to make changes and complacency in some departments

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