Toll Brothers Reviews
Updated Jan 23, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 24 ratings Employees say it's "OK" |
CEO Rating
Based on 3 ratings
CEO |
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Pros
it was ok to work there
Cons
worked weekends. long hours without overtime
Advice to Senior Management
none
Pros
The company spends a lot on marketing which makes sales easier to manage. They also have a good CRM to follow up with potential buyers.
Cons
They work their employees to the bone! Weekends are a must in sales and taking an occasional Saturday off is highly frowned upon.
Advice to Senior Management
Provide more sales incentives for sales staff & build morale.
Pros
Toll gives you a great experience in learning all multifaceted task in the real estate industry. Project Managers are responsible for budgets, contracts, sales, marketing, ad customer satisfaction for their respective community. So the experience you gain is invaluable for your future.
Cons
With that experience comes a price. You will be expected to work 60+ hours a week even though that is not said to you directly. With the reporting that Toll requires and with today's market of being lean in the field, doing more reporting , and more micro managing it makes it difficult to be effective in your job on a consistent basis. Also when I was hired over 10 years ago it was about moving up in the company and had a nice competitive spirit. With this down turn in the economy, it seems that Toll has lost some of the positive reinforcement that they use to preach in the past. Now it is about survival and get it done with more critiquing than, getting a pat on the back from time to time. (Mind you this is on a Division Level and not necessarily on a national level)
Advice to Senior Management
Upper management needs to be in more sync and together on a division level instead of individuals. Need to recognize and praise their employees, and be more of a positive reinforcement . Need to realize the employees you have work harder and like to come to work if they feel like they are more part of the process as a whole than just an employee.
Pros
Financially sound. Respected Industry Leader. Name recognition. Guesthouses.
Cons
Select Sr. managers are rude, disrespectful. Corp. politics HEAVY!!! Backstabbing very likely
Advice to Senior Management
Say, "thank you" and mean it.
Pros
Good benefits and very lenient in work hour choices.
Cons
Management play favorites and gives special treatment over those that actually deserve it. Good work done by employee receives no praise, but is reprimanded harshly when a small innocent mistake is made.
Advice to Senior Management
Please recognize the ones that actually do hard work in the department. Playing favorites is a total disrespect to your subordinates and makes them feel unwanted.
Pros
Public company; leader in its industry.
Cons
Very toxic work environment. Senior management takes joy in humilating associates. Yelling is a common form of communicating. Bonuses are delayed and "held" over your head, commonly referred in the company as "handcuffs" to keep people around.
Advice to Senior Management
Kindness and humility go a long way. Basically remember the "Golden Rule"; the real one, not the one that is driven by money. People need to be treated decently. It could be an awesome company; it has a great reputation in the public. People would love to be proud of working there; you could truly be better.
Pros
Strong solid company with a good product.
Cons
Compensation does not allow you to be a customer of the company.
Pros
organization, field staff knowledge, deep pockets, marketing budget, on time sub payment = quick sub response
Cons
long long hours, often unrealistic sales expectations, mid-level managements' desire to shine leads to forced fluffing of numbers, mid-level management lack of practical knowledge
Advice to Senior Management
Spend more time on site and less time in the office (sales offices don't count). Talk to and listen to the construction managers. Windshield site reviews are never good.
Pros
Great product, strong cash position in the market.
Cons
As Bob Toll gets closer to retirement and Zvi controls more of the company it is becoming more of your typical backstabbing, vindictive corporate culture.
Advice to Senior Management
Replace Zvi he is not Bob Toll and never will be.
Pros
Great salary and benefit package. They do every thing possible to try and show a high degree of professionalism aside for taking care of their professions.
Cons
Great salary and benefit package. They do every thing possible to try and show a high degree of professionalism aside for taking care of their professions. Very Cliquish environment. Its the only job I ever worked that despite high metrics your ascension is decided by how well the superiors like you personally.
Advice to Senior Management
Grow up. Start promoting based on metrics and merit. It is one of the few home building companies where the builder of your home could not lead, manage nor has a Idea of how you domicile is to be put together. Their success has been based on great construction managers not project managers. However, in this tough environment that have taken to remove the post of construction manager and outsource that position. The quality of a toll home has started to deteriorate at a tremendous rate.
