Tom Thumb Reviews

Updated August 12, 2014
Updated August 12, 2014
52 Reviews

3.0
52 Reviews
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Robert L. Edwards
2 Ratings

Employee Reviews

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  1.  

    Typical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Cutter  in  Fort Worth, TX
    Former Employee - Meat Cutter in Fort Worth, TX

    I worked at Tom Thumb full-time for more than a year

    Pros

    Insurance is good, you get a discounted rate if you take advantage of a free wellness check. Salary is competitive. Every store is different, if you get placed with good people and good managers it can be a good work place.

    Cons

    Weekly hours are based on projected sales. No guarantee of a 40 hour week.
    No regular days off it always changes. Still have outdated dress code against facial hair no goatees or beards no mustaches past corners of mouth.

    Neutral Outlook
  2.  

    Nice easy starting job for highschool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk  in  Irving, TX
    Current Employee - Courtesy Clerk in Irving, TX

    I have been working at Tom Thumb part-time for less than a year

    Pros

    -Coworkers are all nice and amazing. No reason to dislike anybody there.
    -Employee discounts for select items.
    -20% discount for all other stores in the shopping complex.
    -Incredibly flexible schedule.

    Cons

    -Minimum wage.
    -Having to constantly go outside to retrieve carts. On hot days you will be consistently sweating.
    -Mostly boring days.
    -Inconsiderate customers when it comes to carts
    -Not a lot of support from management.

    Advice to ManagementAdvice

    Try to be a bit more involved with your employees and their needs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Worst Place to Work, Look Somewhere Else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Irving, TX
    Current Employee - Cashier in Irving, TX

    I have been working at Tom Thumb part-time for more than a year

    Pros

    Convient if you live close and need something small while going to school

    Cons

    Far too much employee drama
    Teenagers in charge of floor, which leads to a lot put on cashier's shoulders
    Often as front end staff you are left to handle every customer complaint while management hides and avoids conflict
    Managers will yell at you about service in the middle of the store for all to see
    Only a select few get decent raise while all other employees get less then 10 cents
    Never willing to work with you about hours since they fail to read the request for time off book even when you asked MONTHS in advance
    Managers will laugh in your face about sexual harassment claims
    Expects you to have great customer service while their floor leads take 45 minute PAID breaks, leaving courtesy clerks to run self checkout and complete their job, while cashiers work to do two people's job and keep customers happy.
    I could go into more detail my entire job there has been a joke, I am attending college and this place does nothing but stress me out.

    Advice to ManagementAdvice

    The store is slowly falling. The produce section is full of old moldy fruit, the entire store is covered in weird dust, this place hasn't had a deep cleaning in a while, but expects you to keep your register clean. Needs to keep the standards it demands you to have, but fails to follow their self.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good for while I was going to school

    • Senior Management
    Former Employee - Cash Office Clerk  in  Highland Village, TX
    Former Employee - Cash Office Clerk in Highland Village, TX

    I worked at Tom Thumb part-time for more than 3 years

    Pros

    Flexible schedule somewhat family oriented in the office.

    Cons

    I would never work here again. The management are out of touch with the employees.

    Doesn't Recommend
  6.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Tom Thumb

    Pros

    Everyone I worked with was friendly. There was less chaos than you would typically find at other grocery retailers.

    Cons

    The management structure here was somewhat flawed. There should have been a better chain of command, but there was not.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Not worth the stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Produce Manager  in  Irving, TX
    Current Employee - Assistant Produce Manager in Irving, TX

    I have been working at Tom Thumb full-time for less than a year

    Pros

    Decent pay, Good employee discount, fast promotion if chased.

    Cons

    Higher managers are rude, most store directors are very rude, much is expected quickly, limited time to do multiple tasks that require more time (no overtime), shady management, corporate's way of running things or no way (even if it isn't good for a particular store.)

    Advice to ManagementAdvice

    HR needs to actually question employees about how the store is doing when involved, same goes out to district managers and 'higher ups'.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not bad, but not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Office Associate
    Current Employee - Cash Office Associate

    I have been working at Tom Thumb full-time for more than 3 years

    Pros

    Great with working around a school schedule. They also do evaluations once every six months for part timers and once every year for managers.

    Cons

    Always seem to be cutting hours. No overtime is every allowed even though those who want to stay longer are the ones that deserve to be paid.

    Advice to ManagementAdvice

    Treat your employees like people instead of cattle and perhaps you will get a workforce that desires to come to work everyday.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    So . . . So . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tom Thumb

    Pros

    Sometimes management is great!

    Cons

    Other times it's complete rubbish!

    Advice to ManagementAdvice

    Step up your game!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    nice environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Produce Manager  in  Plano, TX
    Current Employee - Assistant Produce Manager in Plano, TX

    I have been working at Tom Thumb full-time for more than 3 years

    Pros

    the employees are so nice and helpful

    Cons

    more Management than hourly employees

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Deli Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Plano, TX
    Former Employee - Deli Clerk in Plano, TX

    I worked at Tom Thumb part-time for less than a year

    Pros

    Easy interview process, and a quick hire for a summer job.

    Cons

    Not the best working conditions.

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