Tom Thumb

www.tomthumb.com
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Tom Thumb Reviews

Updated February 20, 2015
Updated February 20, 2015
65 Reviews
3.1
65 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert L. Edwards
6 Ratings

Review Highlights

Pros
  • Flexible schedule somewhat family oriented in the office (in 5 reviews)

  • Working at Tom Thumb is a good job, the company is a very professional and "moving forward" style company that has been great as a first job (in 4 reviews)


Cons
  • Power tripping upper management treats cashiers like they are less than humans (in 5 reviews)

  • Management constantly ask you the same questions for customer service every day (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in DeSoto, TX
    Current Employee - Cashier in DeSoto, TX

    I have been working at Tom Thumb

    Pros

    I really enjoy working here! The people that work here are pretty awesome and fun and so are the managers! The environment and people takes away the thought of being at work!

    Cons

    Just prolonged standing which is really bad on my knees

    Advice to ManagementAdvice

    When promoting people that have longevity within the company a raise of more than .30 would be lovely

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Reason their stores are closing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier in Grapevine, TX
    Current Employee - Head Cashier in Grapevine, TX

    I have been working at Tom Thumb

    Pros

    Employee discount
    Weekly pay
    Great music
    Nothing else

    Cons

    Everything else
    Terrible pay
    Poor management
    Corporate meddling

    Advice to ManagementAdvice

    No hope for these guys.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Clerk in Garland, TX
    Former Employee - Starbucks Clerk in Garland, TX

    I worked at Tom Thumb part-time (less than a year)

    Pros

    Local, quick and easy training, initially friendly atmosphere

    Cons

    Inconsistent schedule, employer didn't implement schedule requests so it was difficult to balance school and work, atmosphere was friendly but completely unprofessional and gradually became hostile, employer related personal life into the work atmosphere

    Advice to ManagementAdvice

    Try not to set up ploys to get your employees fired

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Tough skin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Arlington, TX
    Former Employee - Cashier in Arlington, TX

    I worked at Tom Thumb part-time (more than a year)

    Pros

    Flexible work hours, and decent break times.

    Cons

    Rude customers, rude management, it's a dirty stressful job. Customers will say the most heinous things to you.

    Advice to ManagementAdvice

    Be nice and have patience with your cashiers. They're getting yelled at all day by the customers, they just need your love and support.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Management makes work difficult

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tom Thumb

    Pros

    10% discount plus 20% extra some months

    Cons

    No breaks or lunches, high stress environmemt

    Advice to ManagementAdvice

    Slim down the managers, there's so many of them and I get different answers from each one

  7.  

    Not exactly the best place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Arlington, TX
    Current Employee - Cashier in Arlington, TX

    I have been working at Tom Thumb

    Pros

    Some nice coworkers, nice customers sometimes

    Cons

    Horrible management, a lot of horrid coworkers, an almost high school like atmosphere, don't treat employees with any respect

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Director in Mesquite, TX
    Current Employee - Store Director in Mesquite, TX

    I have been working at Tom Thumb full-time (more than 3 years)

    Pros

    Good benefits offered and good working environment

    Cons

    Sometimes the hours can be long and it's tough to find good employees

    Advice to ManagementAdvice

    Continue to allow the store to have the autonomy to make more decisions

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It's really fun and it pays well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safeway - Starbucks Barista in Plano, TX
    Former Employee - Safeway - Starbucks Barista in Plano, TX

    I worked at Tom Thumb

    Pros

    -flexible
    - good pay
    - nice people

    Cons

    -crazy interview process
    - have to call constantly to remind them

    Advice to ManagementAdvice

    Make the interview process simpler and make sure there's communication between the workers

    Recommends
    Positive Outlook
  10.  

    Depends on store manager. Makes all the difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Office Manager
    Current Employee - Cash Office Manager

    I have been working at Tom Thumb full-time (more than 8 years)

    Pros

    Growth potential and flexible schedule. Allows you to put other priorities in your life to the front and continue working.

    Cons

    Some managers are lazy and leave work for others. If you are a hard worker, you will be abused and over utilized while others are allowed to slack off.

    Advice to ManagementAdvice

    Strive to get all employees working hard instead of putting all of the stress on the few that work hard already.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good first-job experience, but a lot of the policies and management make the details confusing and hard to dig up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Front End in Plano, TX
    Current Employee - Cashier/Front End in Plano, TX

    I have been working at Tom Thumb part-time (less than a year)

    Pros

    The job is good for a first job, and Tom Thumb has friendly customers and coworkers. Good calm environment to work in.

    Cons

    Starting pay is a little low. Policies are unclear and confusing; it's hard to keep track of documentation. Expectations aren't always laid out clearly.

    Recommends
    Positive Outlook
    No opinion of CEO

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