Glassdoor is your free inside look at Tomax reviews and ratings — including employee satisfaction and approval rating for Tomax CEO Eric Olafson. All 23 reviews posted anonymously by Tomax employees.
32% of the CEO
Eric Olafson
I have been working at Tomax full-time for more than 7 years
Pros – - Great people, very nice location, hard working and dedicated, family atmosphere
- Exciting new product direction and strategy
- Good benefits
- Very stable even during the tough economic times over the last couple of years.
Cons – - Careful and caution sometimes to a fault
- Some areas of the business have dated technology
- Quality has been a challenge during the recent growth phase
Advice to Senior Management – Believe in your vision and spend to achieve upon it. Don't be adverse to taking a few chances.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-03 14:15 PDT
I worked at Tomax full-time for more than 3 years
Pros – There are a lot of smart people from diverse backgrounds. Management is generally good and there are opportunities to grow. Is a very professional company that stands out compared to other Utah based technology firms
Cons – Because of the management/ownership structure, there is a tendency for it to be political. Sometimes you are in and sometimes you are out. Hours aren't awful but you are expected to always be on call.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 20:13 PDT
I worked at Tomax full-time for less than a year
Pros – I was able to get another job opportunity after only 11 months so I did not have to stay very long. I did meet some nice folks at my working level. SLC is a great city. I thought I was learning Agile until I realized that Agile doesn't only mean putting stickies on a wall.
Cons – I worked on a major project for Tomax where we weren't allowed to converse directly with the customer for over 2 years despite them wanting to help us. We weren't allowed to improve processes and each product worked independently of one another yet all the tools were supposed to work together. It was a disaster to say the least. I found management to be arrogant and ignorant. Making money was more important than delivering for our customers. I was in meetings where the high level leaders were downright rude to customers. I was not proud to work for this company and felt frustrated working in such an immature IT environment where improvements were not considered necessary.
Advice to Senior Management – I kept wondering why Management didn't want to improve things. I'm thinking maybe they just want to position the company to sell it so I don't really have advice to management. They just didn't care and maybe they don't have to. It's just not how I would run a company or treat customers.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-16 10:31 PDT
1 person found this helpful
I have been working at Tomax full-time for more than 3 years
Pros – Nice building and many people trying despite incompetent leaders
Cons – Very immature company with outdated architecture and nearly no repeatable processes. Motto is 'build in quality at the end''. All projects behind schedule. It's like management is playing house without any experience or training. Hours I worked were unsustainable.
Advice to Senior Management – Audit the company and take time to listen to recommendations. You've built a house of cards.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-13 19:37 PDT
I worked at Tomax full-time for more than a year
Pros – Good downtown Location with access to public transportation. Also provided with off street parking.
Cons – Not given the tools needed to do the job properly
Outdated Product
No team building
Micromanagement
Poor pay
Advice to Senior Management – Provide your employees with the tools they need to do the job and allow them to do the job they were hired for.
No, I would not recommend this company to a friend
2013-02-14 10:17 PST
I have been working at Tomax full-time
Pros – Relaxed, good location, nice building
Cons – Very little training or communication between management and their teams.
No, I would not recommend this company to a friend
2013-01-09 20:08 PST
1 person found this helpful
I worked at Tomax full-time for more than a year
Pros – Great location downtown, good hard working people in the ranks, good place to get experience...whether you are fresh out of college or updating your skillset, Tomax is a good place to get a start in IT/Software.
Pretty good PTO policy
Culture was good, very open-minded, good-hearted people work at this company.
Cons – Turnover is a huge problem at Tomax. The pay is below average, even for Utah's market, so rather than attracting/retaining the best talent in the valley, it attracts people who are just competent enough to get through the interview process and do their jobs (AND accept low pay). This is obviously a generalization, there are many extremely smart and talented people within the company who are keeping it afloat, but as the economy continues to improve in SLC, I imagine many of them will get fed up and find a better situation at a different company.
The quality of the software leaves something to be desired.
Technology choices are poor, employees don't have the tools they need to be effective. There is a point where being smart fiscally devolves into being cheap, Tomax has passed that line by a mile. It is counter productive for a so called "cloud" company (ha).
Employees are over-worked, there was pressure to exceed 40 hours a week the entire time I worked there, comp-time was non-existent for those extra hours worked.
I did not realize how dysfunctional many of the processes were until I left the company for a new opportunity.
Advice to Senior Management – Start caring about YOUR PEOPLE. Find ways to attract, and more importantly RETAIN the best talent. Increase starting salaries, give better bonuses to the contributors. Be more innovative with technology choices. Find a way to leave a better taste in the mouth of former employees. Trust me word gets around in such a small market.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-30 16:31 PST
I worked at Tomax full-time for less than a year
Pros – Offices are nicely design and laid out. The building is cool and has a small gym in the basement with showers. Company promotes fitness and healthy lifestyle for all of its employees. The company get together are fun and are done often.
Cons – The departments with in the company do not talk to each other and cases of the duplicate work done with in the company are often. The attitude of its not my problem is through out the company, and nobody is willing to take responsibility for anything that is not in their immediate sphere of responsibilities.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-07 19:43 PDT
I worked at Tomax
Pros – Laid back, easy to do whatever you want. I often found time to check on whatever I wanted online and had the support of my team in my work.
Cons – Not enough direction was given in what I should be doing. A lot of times I felt lost and was unsure what to do or how to do it.
Advice to Senior Management – Make employees feel more needed by communicating and talking with them. Spend some time on the same floor as them.
No, I would not recommend this company to a friend
2012-04-07 18:42 PDT
2 people found this helpful
I worked at Tomax
Pros – Work place is in SLC downtown area. I had a lot of options when going out to eat lunch. There are some nice people that currently work there.
Cons – Management is the worse I've ever seen starting from the CEO to lower level management.
They use Old technologies and very poor and old hardware equipment.
Their network gets hacked very easy and often by outsider intruders.
I honestly don't know how they stay in business.
Advice to Senior Management – You all should go to hell. People work there because they have a need to support their families and not because they love their job. You should learn how to appreciate your employees.
No, I would not recommend this company to a friend
2012-02-26 21:29 PST
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