1 person found this helpful
I worked at Tommy Bahama full-time for less than a year
Pros – Discount on clothes. Worked at THE GROVE in Los Angeles which was always busy. Always busy so time flew by.
Cons – Manager hid upstairs and people on sales staff felt entitled to not have to work hard because they have been working there for so many years.
Advice to Senior Management – Let your team change with the times. If your team is not performing you should either tell them they need to work harder or coach them out.
2012-10-28 19:38 PDT
3 people found this helpful
I have been working at Tommy Bahama full-time for more than a year
Pros – Great discount on clothes, good benefits. Thats about it.
Cons – Store manager does not know how to communicate to team where there at or how to become better, hides upstairs never is on the floor. If a guest asks for her or needs assistant waits over 20 min to come and assist or makes an excuse to not help. New corporate management from Abercrombie has been hired, changing the entire culture of the company from paradise to having no life. There is no work life balance. Its become a limited brand company mentality do more with less.
Advice to Senior Management – Rethink what your doing to people. You dont work at the store level, you dont know what its like having to do these new processes and how its affecting peoples lively hoods. Everyone is going home unhappy after work. This has and will continue to reflect sales performance and customer experience. You are running this once great company into the ground.
2012-11-01 11:26 PDT
1 person found this helpful
I have been working at Tommy Bahama
Pros – The benefits the company provides its employees are fantastic for retail. The product is a pleasure to sell. The company discounts, they give you clothing to wear.
Cons – There has not been a raise the entire time I have worked for the company, not even a cost of living.
There is no acknowledgment for top sales people, just more expectations, more pressure for clienteleing. At least our location... The attitude of the store manager is "Anyone can be a great sales person." Because they believe the product sells itself. Which if you're in sales you know that's not true, the customer does like the product, but they can purchase it on line, they come into the store for the sales experience and that means seeing us- the sales person, and the relationship they have built with us. It's unfortunate if that, this person is representing the entire company's attitude towards it's sales staff, then they should shut its doors, and go strictly internet.
Advice to Senior Management – Value your employees. They are what drive and make the sales, they are closest to the product and the customer every day. They listen to and know what the customer wants. Stop dismissing your sales staff as a necessary evil. It would be nice if there wasn't such a hostile work environment that you were creating, if you are so unhappy at your job, than perhaps it's you that should leave and find another job, as you remind and inspire us so often at team meetings.
2012-04-30 13:43 PDT
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