Topcon Medical Systems
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Topcon Medical Systems Reviews in Oakland, NJ

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3 Employee Reviews Back to all reviews

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    care about their employees, but lack of motivation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Biomedical Research Scientist  in  Oakland, NJ
    Current Employee - Biomedical Research Scientist in Oakland, NJ

    I have been working at Topcon Medical Systems full-time for more than 3 years


    they have good health care and other benifit for employees, they have a relavant relaxing air, and good relationship in between employees and managers


    not much innovation or motivation, lack of personal recognition

    Neutral Outlook

    Human exploitation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support  in  Oakland, NJ
    Former Employee - Technical Support in Oakland, NJ

    I worked at Topcon Medical Systems


    Cutting edge technology;
    Reasonable benefits;
    Some good people still working there


    Poor technical support due to management's failure to understand technical demands.
    Very low pay compared to industry average;
    No career growth, unless you talk your way through rather than do even outstanding work;
    Lack of recognition for hardworking & dedicated people;
    Company is in large driven by the sales dept. and they earn the most. Engineering, tech support and production are not allowed to provide any direction in even technical matters, unless sales approves;
    Company is very political, and with a top->down approach;
    Employees are exploited and if they try to discuss problems that bother them, ultimately they're marked for elimination - everyone is very expandable;
    Most good technical talent has already left or is planning to leave soon.
    Human Resources is management's extension and cannot be trusted in reporting any problems.
    Gossip shapes employees reputation, not their actual achievements that benefit company and customers.

    Advice to ManagementAdvice

    Current management will not appreciate nor understand any advice. For years they've been worrying only about coping with picking up support calls, not understanding anything required to resolve those calls. You cannot manage people in technical teams properly unless you have enough technical skill to understand their daily work demand, and only then you can successfully understand boundaries and create appropriate strategies. Reports and statistics are only as good as the people doing them, and in Topcon, some people in operations and management responsible for reporting technical progress do very dry statistics that don't reflect reality which includes dynamic changes and human factor. Management is so withdrawn and above everyone, they cannot learn to recognize strengths and weaknesses of individual employees to properly utilize them. Management doesn't care to investigate any controversial claims, but take for granted what the hear and label employees based on limited contact and gossip. Some managers are known to place blame for their incompetence on their subordinates (finding scapegoats).

    Doesn't Recommend

    stable good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Oakland, NJ
    Current Employee - Anonymous Employee in Oakland, NJ

    I have been working at Topcon Medical Systems


    Overall family culture in the company; relatively good compensation for the similar position; relatively good job security, and nice colleagues and supervisor; nice new building that accommodates the whole company in a very nice area;


    long commuting, so so vacation package, somewhat lack of growth opportunities, less than satisfactory communication between management and employees, projects management can be better

    Advice to ManagementAdvice

    Improve the communication with employees; boost moral and make employee proud of their job and the company; more granularity for promotion/compensation raise based on fairness and performance

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