Tory Burch

  www.toryburch.com
  www.toryburch.com

Tory Burch Reviews in New York, NY

Updated November 22, 2014
Updated November 22, 2014
93 Reviews
3.2
93 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brigitte Kleine
34 Ratings

Review Highlights

Pros
  • Great work/life balance, flexible schedule, competitive employee discount, gifts/prizes during holidays (in 6 reviews)

  • There is a generous employee discount and wardrobe allowance for all employees (in 9 reviews)


Cons
  • work life balance and the quality of merchandise is getting worse every year (in 8 reviews)

  • Like any other major retailor, Holidays and weekends require long hours and late closings (in 6 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in New York, NY
    Current Employee - Intern in New York, NY

    I have been working at Tory Burch as an intern (less than an year)

    Pros

    Nice people, nice working environment

    Cons

    They only pay minimum wage to interns

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Young, intelligent, hardworking but fun company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Tory Burch full-time (more than 3 years)

    Pros

    This company truly cares about their employees. From Summer Friday's to Employee Appreciation week and annual culture surveys, they put effort into making Tory Burch a nice place to work.

    Cons

    Some people in higher management can be moody and flat out rude. We are expected to embody the Buddy values such as kindness and warmth but this is not always demonstrated by those in power positions. It is also easier in certain departments than others to get raises. The salaries are competitive but you can make a lot more in the same industry by working at a less desirable or cool company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Temp design

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temp Design in New York, NY
    Former Employee - Temp Design in New York, NY

    I worked at Tory Burch as a contractor (less than an year)

    Pros

    It's good in your resume.

    Cons

    Disorganized. Always using temps and freelancers. No chance to be a full time.

    Advice to ManagementAdvice

    Need better job on the management

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  5.  

    Buying Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buying Intern in New York, NY
    Former Employee - Buying Intern in New York, NY

    I worked at Tory Burch as an intern (less than an year)

    Pros

    Best company I've ever worked for. Such a positive open environment. Had an incredible experience much due to my managers.

    Cons

    Nothing poor to say about the company. Truly believe everything they stand for.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Fabulous environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Designer in New York, NY
    Former Employee - Assistant Designer in New York, NY

    I worked at Tory Burch as a contractor (less than an year)

    Pros

    fashionable people with great attitudes! good energy.

    Cons

    I did work some late hours but I really didn't mind as I was being compensated and enjoyed my work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Progressive and employee focused organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in New York, NY
    Current Employee - Information Technology in New York, NY

    I have been working at Tory Burch full-time (more than 3 years)

    Pros

    The organization is committed to employees. Very friendly environment. It is a pleasure to work with the employees of the organization.

    Cons

    You can find yourself working around the clock. The environment is too liberal and many employees abuse the situation and are online browsing their social networks constantly.

    Advice to ManagementAdvice

    Be a little less liberal with how employees spend their time on the floor. There is too much complain of everyone being busy yet, there is a lot of time wasted.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 7 people found this helpful  

    Great product - things to improve upon to become Best in Class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Position in New York, NY
    Current Employee - Corporate Position in New York, NY

    I have been working at Tory Burch full-time (more than an year)

    Pros

    Everybody works very hard at Tory Burch and seems very invested in the success of the organization. It feels personal because Tory Burch herself is around and making design decisions. The intention behind the company culture is very positive. The product is beautiful and the company cares greatly about the esthetics of our output - in all areas whether it be a handbag or a powerpoint presentation. There is incredible growth of the organization which means incredible opportunity to learn with a dynamic company. The company has also infused new leaders over the last year that seem to have incredible capabilities and long-term visions.

    Cons

    Since TB is still a small organization with a focus on creative, there isn't a lot of process in place where process is needed. The company has grown so quickly that employees aren't clear about responsibilities and accountabilities. The company culture is touted to be "friendly and warm" but I find people to be fairly aloof and cold. There isn't a large sense of community or family beyond your immediate team. While the company has recently introduced a very good leadership development program, day-to-day career development and growth hasn't been formalized so people don't understand which skills and abilities are needed to get them to the next level. Certain key leaders are not visible AT ALL to employees while others are extremely engaged in everyday business and employees at all levels. Managers need to be better about addressing poor performance and holding everyone accountable for their actions. The office resources are abysmal - employees are stuffed in every corner imaginable and conference rooms are rarely available. The office resources are an actual impediment to the way people work and can be one of the most frustrating aspects of working in the corporate environment.

    Advice to ManagementAdvice

    Get out of your offices and interact with employees at all levels! Forget the feng shui and buy some office space that is large enough for ALL employees that actually helps instead of hinders our work. Continue to invest in systems and infrastructure that not only supports the size of the organization today but also tomorrow. Force collaboration cross-functionally. Promote from within where possible. Clearly set expectations and firmly hold ALL employees to those expectations - stop making allowances for the "special ones".

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Tory Burch full-time (more than 3 years)

    Pros

    Been with the company for about 4 years now. Great Company for growth. Very Positive with core values intact. The relationships you develop are great. Corporate is very hands on with further training and development.

    Cons

    Immediate Managers set their own rules. They Don't take the initiative to pat you on the back when you do something positive. Do something bad! Their on you like a hawk.

    Advice to ManagementAdvice

    Take the time to really care about the people that make your day to day business and stop worrying about policy driven. So much to the point where your blind sided about real issues like your numbers and positive feedback to your employees.

    Recommends
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Wholesale Sales Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wholesale Sales Intern in New York, NY
    Former Employee - Wholesale Sales Intern in New York, NY

    I worked at Tory Burch as an intern (less than an year)

    Pros

    Great discount and access to sample sale

    Cons

    The team wasn't always supportive or encouraging. There wasn't much in the way of challenging work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    sub par proudcts at a another typical fashion company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Tory Burch full-time (less than an year)

    Pros

    -Summer fridays are nice, BUT that is only if you can finish up your work on time to enjoy them

    -Employee discount & employee-only sample sales

    -[Most] coworkers are very nice and friendly, albiet they are all workaholics

    Cons

    -Stressful physical work environment. There seems to be no reasoning behind the way teams are physically grouped together. You have sales people on top of seamstresses who's desks are all in front of a PR director's office. The office is already kind of loud and crazy, and its hard enough to focus and get your work done. There also aren't enough large rooms for meetings. A lot of time is wasted everyday either waiting for a room to open up or searching for a open room (or space) to hold a meeting.

    -On the topic of meetings, there are so many pointless meetings... Meetings to discuss or revise the flood of 'new' processes or onboarding people who constantly need things re-explained to them in person. You can sit in meetings that aren't even relevant to you all day. By the time its 6pm, you'll finally have time to do your own work.

    -The company grew way too fast for its own good. The company is still operating as a small company, leaving its understaffed employees to 'wear multiple hats' and take on responsibilities that are not in their job descriptions. Important teams and overworked assistants are not getting enough support. Its one thing to 'earn your due' and climb the ladder. But so many heavy responsibilities are laid onto assistants & associates who do not have enough experience or time to manage everything. So often, things fall through the cracks b/c there is not enough people to handle all the crazy things that happen. Instead, the company focuses its time and resources hiring higher level executives who may or may not have the knowledge or experience running and growing a fashion company. The company seems to like hiring upper management from outside industries who try to run the business and implement strategies as if it is a tech giant. Hello - you're trying to sell clothes and shoes and wallets, not iphones and laptops. Of course, a lot of these strategies fail for this reason, which means more work for everyone when things have to be changed over night.

    -Things only ever seem to happen if it is an emergency, and everything needs to be done so urgently. People only seem to react to changes in the business rather than implementing smart strategies that can really produce long-term growth.

    -Working at Tory was like working in the dark ages, where everything is so disorganized and no one knows the answer for anything. Since the company grew so fast, and has not properly invested the resources needed to establish the necessary systems to support such a large fashion company. Instead, everything is tracked and done in excel. So much time and energy is wasted in creating manual reports and manually updating multiple outdated systems.

    Advice to ManagementAdvice

    Listen to your employees, they have a lot of valuable things to say about the problems in this company. Hire and support important teams, you need a strong workforce to grow your company. And promote your assistants and associates. You will continue to lose top talent if you do not acknowledge and reward their hard work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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