Glassdoor is your free inside look at Towers Watson reviews and ratings — including employee satisfaction and approval rating for Towers Watson CEO John Haley. All 187 reviews posted anonymously by Towers Watson employees.
78% of the CEO
John Haley
Current Employee – been working at Towers Watson full-time for more than 3 years
Pros – great network and opportunity as long as you stick around
Cons – don't rock the boat agree and make incremental improvements
Advice to Senior Management – listen to those with visions
No, I would not recommend this company to a friend
2012-11-10 13:24 PST
Former Employee – worked at Towers Watson full-time for more than 3 years
Pros – - A very clear-cut career path
- Opportunity to work directly with clients
- Interesting Work
- Great compensation
Cons – - Culture of workaholism is praised
- No regard for human beings. They literally were excited to use the death of a co-worker to get in front of the clients he left behind.
- No respect for junior employees.
- Siloed culture per department. Almost impossible to make friends across departments.
Advice to Senior Management – Actually show that you care about people and take your own advice that you offer to clients.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-15 14:48 PDT
2 people found this helpful
Former Employee – worked at Towers Watson full-time for more than 8 years
Pros – Good clients. Good Account Management model. Decent training for junior level. Lots of offices around the world. Good work-at-home policies. Decent technology (windows 7, finally), CEO is very approachable and has delivered excellent results to shareholders.
Cons – Culture clash between legacy firms is significant, and varies greatly depending on the office and/or practice. WW was very flat, collaborative, open, but consensus driven and slow moving. TP was a very hierarchical partnership, everyone on a need-to-know only basis, and uncollaborative, but faster moving and more sales oriented. Little attention was paid to create a new culture. WW was more wild-west and innovative. TP was more structured and parters ruled. Post merger these two approaches have yet to find a happy middle ground.
LIke any large firm, strategic decisions take forever. Corporate red tape has increased under the cover of a maturing firm.
Advice to Senior Management – Pay more attention to the underlying culture differences that everyone glossed over during the merger.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-27 12:08 PDT
Former Employee – worked at Towers Watson as an intern for less than a year
Pros – Fun place to work, good culture and keeps you busy.
Cons – Can get dry in the context of the issues you work one
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-17 13:49 PDT
Current Employee – been working at Towers Watson full-time for more than 7 years
Pros – The company prides itself on taking care of its associates and it does a decent job. The benefits are good. The freedom and autonomy allow a good work life balance even when there is lots of travel, which can come in spurts or be a constant thing depending on what you're doing. One of the best things is working with terrific people. The firm does interesting research in the HR field and the work we do helps people improve their workday experiences.
Cons – Stress levels can be high. Lower-level salaries don't seem to be competitive (e.g., below consultant). There has been a lot of change recently.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-01 13:41 PDT
Former Employee – worked at Towers Watson full-time for more than 8 years
Pros – TW has a good reputation with clients.
Cons – TW does not pay well and does not solicit staff input when making decisions that impacts how people work within the organization. This company is not transparent. Management always shocks their staff with new process, systems, and methods that consistently fails. On many occassion, people get so frustrated and causes them to look for greener pastures.
Advice to Senior Management – Listen to your staff because they are the best asset you have. You have already lost a lot of good people so please take good care of whoever is left in your company.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-06 07:41 PDT
Current Employee – been working at Towers Watson full-time for more than 7 years
Pros – All the benefits of a large, global firm: many offices, many resources, lots of different kinds of work being done (most of it excellent)
Cons – All the negatives of a large, global firm: systems are too inflexible, review process (particularly upward review process) is seriously flawed, difficult to get exceptions made for you (especially as concerns compensation)
Advice to Senior Management – Internal review process is seriously flawed; retention is an issue; attempts to create uniform systems across radically different lines of business are unlikely to be successful
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-29 15:37 PDT
Current Employee – been working at Towers Watson full-time for more than 3 years
Pros – The team environment is very helpful for new associates. There is constant communciation between senior consultants and new associates, making knowledge transfer an integral part of the office culture.
Cons – There are many tight deadlines and a fifty hour week and turn into a sixty hour week on Friday afternoon at times.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-16 10:55 PDT
Former Employee – worked at Towers Watson full-time for more than 7 years
Pros – Strong culture of collaboration and professionalism. Strong associate support for effective work output. Excellent work life balance opportunities.
Cons – Corporate leadership out of touch with associates on the ground. Medical benefits are lacking.
Advice to Senior Management – Conduct associate engagement surveys regularly and act on suggestions and recommendations brought forth from the field and on the ground.
Yes, I would recommend this company to a friend
2012-08-15 20:12 PDT
Current Employee – been working at Towers Watson full-time
Pros – - Highly driven and intelligent colleagues
- Reputable company that looks great on a resume
- Cover exam expenses
- Client perks such as golf tournaments
Cons – - No work/life balance at the analyst level
- Don't provide many training opportunities for analysts
- Very little invested in workplace atmosphere
- Consultants could use training on how to be proper mentors/bosses
- Still searching for a corporate identity post-merger
Advice to Senior Management – Be better people and start caring.
No, I would not recommend this company to a friend
2012-08-20 11:59 PDT
Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 14,000 associates around the world, we offer… — Full Overview
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