Towers Watson

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Towers Watson Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.3 326 reviews

83% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(162 ratings)

67% of employees recommend this company to a friend

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance(in 22 reviews)

  • Smart professionals, great working environment and work/life balance(in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work(in 40 reviews)

  • No work life balance during peak seasons(in 8 reviews)

326 Employee Reviews
in

     

    A lot of smart people

    TWIS (Current Employee) Chicago, IL

    ProsSmart hard working people interested in servicing clients.

    ConsAttitudes ingrained in the TW way. Don't want to consider other ideas- it should be done this way.

    Advice to Senior ManagementWatch the politics. The old guard knows how to work the system. Try to pay attention to some of that- it may be clouding the influencing workplace environment.

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    • No Opinion of CEO

     

    Great people but too much internal politics

    Senior Investment Analyst (Current Employee) Toronto, ON (Canada)

    ProsBroad experience and good people, some people will mentor junior members

    ConsPoor pay, long hours, career development is not focused and far to much internal politics

    Advice to Senior ManagementImprove pay if you want to retain talent, not competitive also improve communication and examine to issue with regards to internal politics

    – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    1 person found this helpful  

    If you enjoy 60 hour work weeks - this is the place for you!

    Anonymous Employee (Current Employee)

    ProsDecent Pay
    Telecommute/office location
    Intelligent & nice People

    ConsWork life balance (there is none) - Long hours/weekend work. This results from encouraging extra work for additional client billable hours.
    Entering in your time
    Staffing is not adequate
    Minimal number of paid days off
    Medical benefits are sub par compared to other employers
    Some team managers and project managers are disrespectful to staff
    Morale of many many workers can be dismal.

    Advice to Senior ManagementLet people have a life outside of work. Hire more people. Create a positive morale work environment and stop being critical. Don't let a 60 hour work week be the norm!

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    • No Opinion of CEO

    5 people found this helpful  

    Poor Division Leadership, stifled internal issues & no incentive to perform well.

    Analyst (Former Employee) New York, NY

    Pros-Some great colleagues who are all very intelligent.
    -Somewhat flexible working schedule (remote, etc).
    -Exposure to varied clients

    Cons-Well below market compensation and pitiful bonuses.
    -WAY too much emphasis on billable hours. The hours target is unrealistic unless you work like a horse.
    -ZERO incentive to perform well - bonuses are severely lacking.
    -No clear Performance Review process: Mid-Year was often skipped with no explanation. Process was disjointed and inefficient (e.g., Employees who had limited exposure to you will be asked to review you - nothing done about achieving your objectives).
    -No recognition - "It's your job, why should we let reward you?"
    -VERY poor Division Management (specifically in the OSI division in the East). Leaders are "fake" and absent in helping you build your career.
    -No advancement opportunities - if you're an Analyst, plan to stay in that role. They only hire consultants externally. Even then, the salaries are a joke (6+ year consultant was at $68k in NYC).
    -No adjustment for Cost-of-Living: Example, those working in NYC are compensated the same as those in Atlanta.
    -"Back-stabbing" and pointing fingers is the norm.

    Advice to Senior Management-Focus on the employee, not their billable hours
    -Create incentive to actually perform above expectation
    -Meet market pay
    -Replace division leaders in OSI (esp. the East) with those who are both astute in the business world AS WELL as possessing some semblance of EQ.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    3 people found this helpful  

    Great stepping stone into a consulting career but LOTS of internal issues

    Analyst (Former Employee)

    ProsReally smart people, very 'client first', brand name looks good on a resume, lots of client exposure

    ConsPay is not competitive with other firms, senior leadership is completely out of touch with lower level employees, hyper-competitive "blame" environment, lack of recognition, culture of favoritism, lack of top-down communication, lack of career development and growth opportunities, lack of incentives to stay, impossible billable goals, lower level employees are systemically unhappy, no work-life balance, no on-boarding process

    Advice to Senior ManagementListen to what your lower level employees say and make tangible changes, the fact that there is zero communication top-down or acknowledgement of external challenges/issues make the work environment toxic. You know what employees are saying (org surveys etc) take the time to actually do something about it or expect to lose more people. You can't pay people next to nothing, treat them poorly, and expect them to stick around for very long. This is a company (or at least LOB) wide issue.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Great colleagues, shame about the managment

    Anonymous Employee (Former Employee) London, England (UK)

    ProsWorked with mostly a nice bunch of people, good office locations in London, get to work alongside some very knowledgeable people. One definite plus is the name looks good on your CV if nothing else.

    ConsUnderstaffed for most of the time I was there and found it to be very old boys network, if they or the senior people liked you you did well, if not tough luck and no chance of moving up. Non existent work life balance. Not great on bonus payments

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Corporate Finance

    Anonymous Employee (Current Employee) Arlington, VA

    ProsAllows tele-commuting on a limited basis, Annual Bonuses, good technology. The office space in Arlington is very nice and well maintained. Co-workers are nice, pleasant but there are differences in management styles that are evident and can cause issues between co-workers.

    ConsLack of transparency, poor communication. Love the WW culture, not the new TW culture. No or limited promotions, even for hardworking superstars. Many departures of tenured staff due and positions being moved to PA office.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Great place to learn; unable to truly retain and engage

    Anonymous Employee (Current Employee)

    ProsPeople are great and knowledgeable and there are various opportunities to contribute and excel if you are a go-getter and work hard. Work is generally of substantial quality standards and a professional environment to be in.

    ConsInability to retain key personnel and a mass exodus of talent in the recent period resulting in instability, while an unwillingless to replace staff who leave means that those left behind are stressed out with working longer hours. Compensation is subpar and employees often face nickel and diming as a result of global cost-cutting pressures.

    Advice to Senior ManagementAs people are at the very core of this professional firm, to walk the talk ie cultivating and sustaining employee engagement, and demonstrating a sincere interest for the employee's well being would go a long way

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Do as I say, not as I do

    Anonymous Employee (Former Employee)

    ProsGood training program, decent compensation

    ConsLeadership, personal growth, does not listen to input from employees. Management dictates one thing, while not doing so themselves.

    Advice to Senior ManagementConsider treating all employees with respect, not just the ones in the "clique". If people wanted to be in a clique, they would've stayed in high school. Listen to employees who voice their concerns!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    1 person found this helpful  

    Has Become A Disaster

    Information Technology Manager (Current Employee) Arlington, VA

    ProsThe pay is fine - and the ability to work remote is good. That's about all the nice things I can say.

    ConsWay too many hours, not enough people. Leadership is nonexistent, but there sure are a LOT of bullies who want to be in charge of vendors. Everything must go to vendors, no internal staff.

    No, I would not recommend this company to a friend

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