Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated December 21, 2014
Updated December 21, 2014
410 Reviews
3.3
410 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
194 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Excellent experience. Great company with great people.

    • Comp & Benefits
    • Culture & Values
    Current Employee - RxCollaborative Pharmacy Group Purchasing in Stamford, CT
    Current Employee - RxCollaborative Pharmacy Group Purchasing in Stamford, CT

    I have been working at Towers Watson as an intern

    Pros

    The employees are all great, very helpful, patient, and hard working. Enjoyable place to work at and learn as an intern.

    Cons

    There could have been increased potential in tasks assigned.

    Recommends
  2.  

    Great Consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Washington, DC
    Current Employee - Consultant in Washington, DC

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Great work life balance, sharp, driven, colleagues. Prestige of being a preeminent HR consultancy.

    Cons

    None at the moment.

    Recommends
    Positive Outlook
  3.  

    Still figuring it out

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Great people
    Exposure to different industries

    Cons

    Not sure about career opportunities
    So-so line of sight

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Interesting Work, Awesome People, Not Sure About Exit Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Great people, really friendly environment.
    Very interesting work, truly at the cutting edge for the field.
    Tremendous learning opportunities in HR, but applicable any job or career
    You get exposed to clients very early on, but with good guidance and feedback from managers.
    Busy, but flexible hours, not unreasonable deadlines.
    Good opportunities for growth, development, and promotion.
    Growing firm, great job stability.

    Cons

    Mediocre pay and health benefits.
    Technology is awful.
    Senior consultants often don't push back, leading to sometime unreasonable assignments and tight budgets.
    Niche market means less exit opportunities. Sometimes, getting promoted from really seems like the best/only way to go.

    Advice to ManagementAdvice

    Excellent culture of feedback and development.
    Invest in some new, more efficient technology and more robust benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    You are a "temp" , and they only hire the unemployed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Advisor in Richardson, TX
    Current Employee - Benefit Advisor in Richardson, TX

    I have been working at Towers Watson as a contractor (more than 3 years)

    Pros

    VERY easy to get hired. If you have a Health and Life license and can breathe, you are hired. They hire approximately 1,500 people in August and lay 95% off in December.

    Cons

    I have been with Extend Health, now Towers Watson One Exchange for 3 seasons. It amazes me that Towers Watson professes to be a company that is always striving to improve "employee engagement" and they consult with their clients on how to improve "employee engagement", yet they have a company like ours where they hire thousands of "temps" each year with no intention of offering people full time positions.

    It is EXTREMELY easy to be hired at Extend Health. You merely need to pass the insurance exam, if you have not already, and you need to be unemployed. I say Unemployed, because who in their right mind would leave a permanent position to become a "temp" at One Exchange. So please consider while there are many professionals who are unemployed, there are also people who are unemployed for a reason. So hiring only from the "unemployed" pool puts you at a disadvantage from the get go.

    They spend SO much money on training. It really boggles my mind that it could cost less money to fire and rehire and retrain people every year than it would cost to keep people, invest in them, and develop them into top performers.
    Advice to Management
    Hire your people. Quit SAYING they are valued and SHOW them they are valued.

    Advice to ManagementAdvice

    Hire your people. Quit SAYING they are valued and SHOW them they are valued.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    It's a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pension Analyst in Philadelphia, PA
    Current Employee - Pension Analyst in Philadelphia, PA

    I have been working at Towers Watson as a contractor (less than an year)

    Pros

    Pay, hours and some employees

    Cons

    Wish it wasn't a temp position

    Advice to ManagementAdvice

    Hire more people, especially young college graduates. We may not all have the work experience, but we're tech savy people.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Intern, analyst and senior analyst--first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Analyst in San Francisco, CA
    Current Employee - Senior Actuarial Analyst in San Francisco, CA

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Broad exposure to lots of different work. Good place to learn a lot, fast. Consultants care about growth and development of analysts. I liked my team. Allowed flexible schedules and working arrangements. Casual attire.

    Cons

    A lot of turnover. People kept on leaving, and were often not replaced. Too much work for too few analysts. Very few consultants started at the company and worked their way up.

    Advice to ManagementAdvice

    Hire more people. Better training of junior staff to reach consulting level skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Great people to work with

    Cons

    Pressure to deliver very high quality work under very tight deadlines

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Poor Leadership, Poor Training, Unorganized, A mess

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Decent Pay/Paid Time Off/40 hour work week

    Cons

    Training is bad, Very unorganized in Pittsburgh Call Center, Team Leads lack management experience, contractor hire process is horrible.

    Advice to ManagementAdvice

    UPPER management needs to know how bad it is.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Overall, not a good experience. Not many growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    In theory, the company's org structure allows its employees to be exposed to other projects if they are considering pursuing their careers with other departments.

    Generous time off; benefits are ok, not too impressive.

    Tuition reimbursement (depends on your manager's approval)

    Opportunities to work from home for some

    Good work-life balance (depends on your role though)

    Cons

    Company sends good messages to its employees (for example that it supports their professional development), but in reality it all comes down to who your manager is. Unfortunately some employees are too much at mercy of their supervisors, and the senior management doesn't do anything about it. Not surprising that a lot of talented people left recently.

    Salaries are not overly generous.

    Advice to ManagementAdvice

    Company should implement 360 reviews. Currently performance reviews are top-down or horizontal. I strongly believe that employees should have ability to review their managers as well, and feel safe about it.

    C-suite executives should be aware about what happens below the level of their direct reports.

    Doesn't Recommend
    Disapproves of CEO

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