Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated December 18, 2014
Updated December 18, 2014
406 Reviews
3.3
406 Reviews
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Towers Watson CEO John Haley
John Haley
194 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Post Merger Disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Atlanta, GA
    Current Employee - Senior Analyst in Atlanta, GA

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Fruit in break rooms, Nice building and relatively clean office space, jeans allowed on Friday and in summer, excellent healthcare benefits

    Cons

    The enormity of stress and workloads are so extraordinary, you will pay for it via burgeoning health problems and decline. Since the merger (over 2 years ago) employees in every line of business are overworked and paranoid of working with others from the former "other side" (they still refer to you as a former Towers Perrin person or Watson Wyatt) and of being pushed out of their job. Hence, there is an unending stream of back-stabbing, collusion and throwing everyone under the bus. Horribly tense, jagged pins-and-needles environment.

    Advice to ManagementAdvice

    Don't roll out expensive flag-waving tech initiatives which only completely hinder productivity and make life miserable. Compensate talent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Disconnected, no job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    Many of the clients and actuaries that we worked with were very friendly and intelligent.

    Cons

    Accepting this job was the worst mistake of my career, which I've thankfully recovered from since. A lot of time was wasted on internal processes and objectives were very vague. I know people who were forced to leave for reasons that were contrived. They have had much more success at other companies since, with much higher salaries.

    There doesn't seem to be enough awareness of competing technologies.

    Advice to ManagementAdvice

    Find ways to keep your best employees, enjoy themselves and be productive. Find ways to leverage and develop the skills of your employees and allow them to engage with their broader professional communities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Towers Watson Response

    Sep 30, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review and for your positive comments about the people who work here. Your constructive feedback will be passed on.

  3.  

    Glorified secretary, occasionally does basic arithmetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Towers Watson full-time

    Pros

    Good people here if you can find them but they have all left.
    With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

    Cons

    Your hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
    Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
    Low compensation.

    Advice to ManagementAdvice

    Think about why your analysts are leaving.
    Think about the business model, loyalty is not a business model in this paradigm shift.
    There is a gap between all levels of employees. What you think works may not work for your junior tier.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Management - They are worthless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Pasig City (Philippines)
    Current Employee - Technical Support in Pasig City (Philippines)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Benefits are good and HR support is great. This is a good company for fresh graduates who wish to earn fair enough compensation. You'll have an opportunity to learn more as you progress with training sets that would help you get better.

    Cons

    Management is not really supportive. Less compensation compared to other companies. No work/life balance. Looking into performance, you know you've earned a great number during the performance review, no absences, no lates, great customer satisfaction scores, great feedback. However, senior management will always find a way to make sure that the score you got will be less. The ending, your expected increase will greatly drop and for some people, they won't get any. That's how their magic runs. In addition, they want all the employees to work double time. What end up happening? Employees spend OTs without pay because their managers won't agree to file their overtime. Management only thinks that you are great the last time you were. Management pushes you and to motivate you, they'll give incentives in which they doesn't want to give away. They'll give you so many reasons on why you're not eligibile for the incentive after days of full time work just to earn that extra amount of money. When there's an open post for a higher job grade/level, they will definitely look for someone that are within their circle of friends but are WORTHLESS and NON-performers and for the performers with exeptional skills, talents, ability, they'll turn them down.

    Advice to ManagementAdvice

    To the upper management, the employees deserves better. If you really care, then do something about this. You know what are the attrition rates reports are showing. Tell your AM, SAM, directors, senior directors, and any one from the higher positions that it's not fair to manipulate scores. We no longer trust you guys.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    With the merger the company was loaded with upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuary Analyst in Seattle, WA
    Former Employee - Actuary Analyst in Seattle, WA

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    good starting pay and nice people

    Cons

    no worklife balance and way to many bosses

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A smelly surprise

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Bathrooms were very clean and well maintained

    Cons

    Office smelled really really bad

  8. 2 people found this helpful  

    'Client first', employee last

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Kuala Lumpur (Malaysia)
    Current Employee - Consultant in Kuala Lumpur (Malaysia)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    There's Lots of learning. You get to work on very interesting projects
    They hire a certain type - 'friendly and easy to get along' and this makes the work environment extremely friendly

    Cons

    There's only learning - you pay for learning with the rest of your life
    Management lives in a world of its own and cares only about billable hours and consultant utilization. There's nothing in it for junior employee (besides learning). consultants can do with training.

    Advice to ManagementAdvice

    Practice what you preach.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Bad management, lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in London, England (UK)
    Current Employee - Associate in London, England (UK)

    I have been working at Towers Watson full-time (more than an year)

    Pros

    The people you generally work with are really nice and generally quite helpful.
    Company pays for any study you want to do.

    Cons

    Management is poor in terms of communicating to employees leading to lack of team moral and motivation. Projects aren't planned properly meaning no organisation, work being rushed and having to be redone, etc.

    Advice to ManagementAdvice

    Listen to your employees and take their thoughts into consideration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    dreadfull local management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Pensions Administrator in Welwyn Garden City, England (UK)
    Former Employee - Senior Pensions Administrator in Welwyn Garden City, England (UK)

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    job to pay your bills

    Cons

    people are treated there like dirt, promotions by who you know and not what you know

    Advice to ManagementAdvice

    the big bosses need to put system in place where they can monitor technical knowledges and human skills of their managers on an annual basis by requesting feedback from all employees under the particular manager

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    It was good but the former culture lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Services Manager in Los Angeles, CA
    Former Employee - Office Services Manager in Los Angeles, CA

    I worked at Towers Watson full-time (more than 8 years)

    Pros

    TW has a good reputation with clients.

    Cons

    TW does not pay well and does not solicit staff input when making decisions that impacts how people work within the organization. This company is not transparent. Management always shocks their staff with new process, systems, and methods that consistently fails. On many occassion, people get so frustrated and causes them to look for greener pastures.

    Advice to ManagementAdvice

    Listen to your staff because they are the best asset you have. You have already lost a lot of good people so please take good care of whoever is left in your company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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