Town Pump Reviews

Updated August 8, 2015
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3.0
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Thomas P. Kenneally
2 Ratings

12 Employee Reviews

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  1. Great job Great pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Powell, WY
    Former Employee - Anonymous Employee in Powell, WY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Town Pump full-time (More than a year)

    Pros

    I started out at the lowest level job they offer and I was making $8/h only worked ther for a year and was soon making $9.50/h not to mention the team is great jobs are easy and fun

    Cons

    may be a little different depending on who you work with

    Advice to Management

    N/A


  2. cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Missoula, MT
    Current Employee - Store Manager in Missoula, MT
    Positive Outlook

    I have been working at Town Pump full-time (More than 8 years)

    Pros

    Great benefits, advancement opportunity is wonderful, everyday is different and interesting, and there are great people to work with.

    Cons

    If you don't stand up for yourself, this company can walk all over you by trying to get you to work more.


  3. Very nice people and is a nice place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli in Bozeman, MT
    Current Employee - Deli in Bozeman, MT
    Recommends
    Positive Outlook

    I have been working at Town Pump part-time (Less than a year)

    Pros

    The job is easy to do and the bosses are nice and like to make sure that you are doing ok.

    Cons

    I don't have anything bad to say about this company

    Advice to Management

    Let employees have a little fun at work. I have noticed that some cashiers don't look to happy, you should find out why so they don't upset the customers


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  5. It was busy a lot of the time

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It was busy a lot of the time so it kept you busy. The people working there were chill. They were flexible with schedules.

    Cons

    It was very busy a lot of the time


  6. Always short handed, have to fill in a lot of over time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Miles City, MT
    Current Employee - Cashier in Miles City, MT
    Recommends
    Positive Outlook

    Pros

    They are willing to work with you on your personal schedule needs

    Cons

    Always filling in for other employees that don't show up


  7. Managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Bonner, MT
    Former Employee - Bookkeeper in Bonner, MT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Town Pump full-time (More than 3 years)

    Pros

    Can get ahead if you are a great learner, not a hard worker, and can kiss butt

    Cons

    Hard work will not get you ahead at this company. Management like to black list good employee to other company's. Be prepared for long hours

    Advice to Management

    Keep your word. Quit making false statement about people. and Quit bad mouthing people and customers


  8. Assiant Managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Town Pump full-time (More than 3 years)

    Pros

    Great Company to start working for only if you are favored by management. Other wise you will work with a promise of 40 hours a week and only receive 20.

    Cons

    Management will only see the bad never the good of a employee. Will give out bad reference on you even if you are a great employee Will be called in on you day off and many time employee will not show up for work even when you are on shift. Will have to work extra hours.

    Advice to Management

    Management has stated to employee that he or she will give out bad references on you weather you were fired, quit, or gave notice of leaving the job to all of the employee who are currently working there. Management promise advancement to employee but only if you are a favorite you will never advance. Many good employee are looked at as thieves even when they are not and are under constant observance to see if they are stealing anything. Sex Harassment among female employee is all time high, male employee do not get wrote up for this problem even if they work in the deli to cashier.


  9. Work here if you want tips, not respect.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Runner in Havre, MT
    Current Employee - Floor Runner in Havre, MT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Town Pump part-time (More than a year)

    Pros

    Awesome tip income in the better casinos, usually flexible with hours and lenient policies

    Cons

    Absolutely no breaks or lunches, most shifts are worked by yourself and you are constantly under video surveillance

    Advice to Management

    Treat your employees with a little humanity, and stop gouging them


  10. Constantly given the run around by everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Runner
    Current Employee - Floor Runner
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Town Pump part-time (More than 3 years)

    Pros

    I love the customers, interacting with new people and the tips can be good too.

    Cons

    Never able to get a straight answer from anyone in management. Not sure if this is due to poor training, poor hiring choices or simple lack of knowledge. Management seems largely incapable/not interested in dealing with employee or customer issues. There is almost zero communication, everything is a need to know basis and you don't need to know. It seems as though every few weeks there are major changes to policies and these changes are often the polar opposite of what they were before. Gossip, favoritism and lying are like infectious diseases in this environment. Management response (or lack thereof) breeds discontent that does not go unnoticed by customers in even the sunniest of floor runners. Recent hour cuts in the face of Obamacare took employees who were averaging 28 hours a week down to 20 maximum and now the company demands workers are sent home early if it is slow. Workers are also expected to be available anytime on any given day (in other words, no secondary employment) for the glamorous sum of minimum wage plus the possibility of tips with no chance of receiving a pay increase.

    Advice to Management

    Realize that investing in your employees is good for your overall company health. Set schedules are better for morale and recognition of a job well done can go a long way in creating job satisfaction. Try taking a basic business class. Treat your workers with respect, not as replaceable. How can you expect employees to be dependable, excited about their jobs and to do right by you when you take them from 28 hours a week down to 20 or less in two months time?


  11. Good Tips, At the Time

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casino Floor Runner in Butte, MT
    Former Employee - Casino Floor Runner in Butte, MT
    Doesn't Recommend
    Approves of CEO

    Pros

    In the casino, you used to be able to make great money in tips if you were a decent employee. Since the recession, it barely makes up for the fact that an Assistant Manager with 5 years of experience still gets a Full-Time paycheck of $935.00 per month. Overall it is a fun job, which is the sole reason I stayed as long as I did.

    Cons

    Poor pay, very little opportunity for growth unless you want to go corporate which means relocation.

    Advice to Management

    Set schedules are better for morale!



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