Town Sports International Holdings

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  www.mysportsclubs.com

Town Sports International Holdings Reviews

Updated November 23, 2014
Updated November 23, 2014
148 Reviews
2.1
148 Reviews
Rating Trends

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Town Sports International Holdings CEO, President, and Director Robert J. Giardina
Robert J. Giardina
80 Ratings

Review Highlights

Pros
  • friendly employees, free gym membership, everyone works together as a team (in 45 reviews)

  • how bad is it when the only Pro consistently is a free gym membership in every posting (in 42 reviews)


Cons
  • The hours aren't the most beneficial is looking for a good work-life balance (in 12 reviews)

  • No work life balance (you are made to feel guilty for taking time off) (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Excellent Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in New York, NY
    Current Employee - Human Resources in New York, NY

    I have been working at Town Sports International Holdings full-time (less than an year)

    Pros

    Team members in the corporate office are very willing to partner with each other to foster creativity, implement and see a project through. People truly are living the mission statement of the company and care about fitness and improving lives through exercise.

    Cons

    There is a process for everything which can take time. Ultimately, it's to make sure that it will be truly beneficial to the company as a whole.

    Advice to ManagementAdvice

    Continue to listen to team members in the field and lower level staff when moving in new directions.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Town Sports International Holdings full-time (more than 3 years)

    Pros

    Exciting industry. Company product and mission are meaningful. It feels good to know we are helping people meet their fitness goals. The company has multiple locations and markets allowing for movement to different locations and positions. Fast paced work environment.Great opportunity for growth and development. Strong promote from within culture.

    Cons

    Benefits plans can be enhanced (lower premiums and co-pays, expanded coverage). Consistency in compensation plans.

    Advice to ManagementAdvice

    Connect with the clubs; get to know the teams. Reward and recognize results and the right behaviors. Invest in training.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great company who is ready to take it to the next level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings full-time (more than an year)

    Pros

    Who doesn't want to improve lives through exercise? Great mission and excellent group of employees to accomplish it. Opportunity for advancement and growth within the company both upward and to other departments.
    New COO who has a good opportunity to make changes to the organization and culture.

    Cons

    Benefits could be better. More team building opportunities.

    Advice to ManagementAdvice

    More specific and personal celebration of individual contributions from senior leadership. And bring back the strong Learning and Development culture!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great management support team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Services Manager in New York, NY
    Current Employee - Fitness Services Manager in New York, NY

    I have been working at Town Sports International Holdings full-time (less than an year)

    Pros

    Plug and play system for a easy success track.

    Cons

    The inability of the sales team to build value around the multiple aspects of training offered at TSI that beats out their competitors.

    Advice to ManagementAdvice

    Increase the focus on personal training and leverage the market. TSI has a solid foundation in regards to systems but the first point of contact is not versed enough to demonstrate the true value of training so that the prospect buys on that value first and then the club.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings part-time

    Pros

    You get to work with many different kinds of people, and as a skating coach I have been humbled by the progress of my students and my role in helping them achieve their skating goals.

    Cons

    My job requires being up rather early in the morning, and getting to the facility where I teach is not the most convenient at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Honest.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Fitness Instructor in New York, NY
    Current Employee - Fitness Instructor in New York, NY

    I have been working at Town Sports International Holdings

    Pros

    Full-time instructors receive full benefits.

    Cons

    The facilities are no-frills and although there is paid vacation, it's only 5 days.

    Raises aren't given in a timely manner.

    Advice to ManagementAdvice

    The group exercise department was better managed with the system in place when A. Donelly was in charge of it.

    Recommends
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager in Jersey City, NJ
    Current Employee - General Manager in Jersey City, NJ

    I have been working at Town Sports International Holdings

    Pros

    The work environment is amazing. The new senior management team is leading the company in the right direction.

    Cons

    Your always working, even when you are off. Sometimes it feels lie certain things take forever to get completed while others are immediate. Overall there isn't too much to be upset about.

    Advice to ManagementAdvice

    Keep up the current trend. A lot of changes are happening and I believe them all to be for the better. I am a HUGE supporter of Tim K, Alex A, & Marty A.

    Recommends
    Approves of CEO
  9.  

    Tennis Instructor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    Friendly and you get a free gym membership.

    Cons

    The office culture is unorganized.

    Advice to ManagementAdvice

    Consider creating an office culture

  10.  

    Great people, great team spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Applications Development in New York, NY
    Former Employee - Manager, Applications Development in New York, NY

    I worked at Town Sports International Holdings full-time (more than 8 years)

    Pros

    free gym membership, great people

    Cons

    lower IT salaries compared to other companies

    Advice to ManagementAdvice

    HR has to do a better job

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A good place to work and move around in different positions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Party Coordinator in Wellesley, MA
    Former Employee - Party Coordinator in Wellesley, MA

    I worked at Town Sports International Holdings part-time (more than an year)

    Pros

    -lots of different positions for young unexperienced people, like birthday party coordinator, counselor, swim instructor, front desk staff lifeguard, and lots more
    - good people , good culture, young, enjoy spending time together
    -free gym membership is great!
    -schedule flexibility (can be quite a lot depending on position)
    -pool use

    Cons

    -high turnover rate of management
    -difficult to get a good reference for current employers looking for a recommendation
    -pay is minimal
    -staff can be a little self centered/all over the place
    -management tends to be younger less experienced/less serious group.

    Advice to ManagementAdvice

    more goal setting towards better work environment, more organization. better benefits for staff like lunch once a month for everyone not just managers.

    Recommends
    Positive Outlook
    Approves of CEO

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