Toyota Financial Services Reviews

Updated September 1, 2015
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3.6
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Recommend to a friend
Approve of CEO
Toyota Financial Services CEO Takuo Sasaki
Takuo Sasaki
43 Ratings

Pros
  • Work-Life balance is very good, they recently made their same day time off program more flexible (in 14 reviews)

  • Good benefits, good tuition assistance program (in 9 reviews)

Cons
  • Does not promote based on merit (in 3 reviews)

  • Mostly due to the economy and initiatives to cutback, there is currently little room for growth/promotion (in 3 reviews)

More Pros and Cons

133 Employee Reviews

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  1. TFS

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Toyota Financial Services full-time

    Pros

    Flexible work schedule - 9/80 schedule

    Cons

    Moving to Texas in 2017


  2. Collections Csr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections - Customer Service Representative in Chandler, AZ
    Former Employee - Collections - Customer Service Representative in Chandler, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Toyota Financial Services (More than 5 years)

    Pros

    Great health benefits with little cost for the family. Total compensation package is good.

    Cons

    Lack of flexibility for work life balance. Lack of movement within the organization.


  3. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    good Pay, co-workers, vacation time

    Cons

    management, profits before employees and customers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Chaotic and Unruly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Toyota Financial Services (More than a year)

    Pros

    Benefits are awesome and they pay well. The BRAND is a household name...

    Cons

    The people are unruly and 9 times out of 10 no one knows how to perform their job or what they should be doing for that matter. There are a few knowledgeable individuals that end up doing EVERYTHING only because they are known to get the job done. Horrible!!!!!!!

    Advice to Management

    Purge yourselves and start over. The old regime is over. Get some people in there with new ideas and a new attitude...


  6. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Toyota Financial Services full-time (More than 5 years)

    Pros

    Good benefits. If you are at HQ or are willing to relocate to HQ (currently LA, soon to be Dallas) then you can move around and move up and provides good opportunities.

    Cons

    Only OK pay. If you are at a DSSO (field office): unless you're an Area Sales Manager your time is probably limited. TFS seems to be downsizing/moving positions to more central locations.

    Advice to Management

    Act on employees recommendations. Listening and not doing anything (if a good idea or if relevant) can kill morale. Speed of TFS is way too slow.


  7. Stable Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Analyst in Baton Rouge, LA
    Former Employee - Contract Analyst in Baton Rouge, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Benefits, great place to work

    Cons

    changing with the times and consolidating operations

    Advice to Management

    Listen to the employees when they express their opinions of changes


  8. Helpful (1)

    Poor Customer Satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work/life balance is appreciated. Onsite cafeteria. Pays well.

    Cons

    Mediocrity abounds. It's astonishing how incredibly average people get promoted. In the meanwhile, customer satisfaction is at an all-time low.

    Advice to Management

    Do what's best for your customers, not what's best for your careers.


  9. Awesome

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place. Has lots of benefits and you get to work with great cars and people. Always gaining knowledge

    Cons

    Can be long hours and weekends


  10. Great life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible work schedule, possibility of remote working up to 2 days a week, good benefits, overtime paid at time and a half if required, family oriented, gym, pool.

    Cons

    May take a long time to get promoted. HQ moving to Dallas in 2016. Need to log time daily. Los Angeles is expensive to live in. Need to find another job title within company to get promoted.

    Advice to Management

    Promote without the need to change job within Toyota. Otherwise,you are doing a great job giving flexibility and life balance to your employees.


  11. Love this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Owings Mills, MD
    Current Employee - Customer Service Representative in Owings Mills, MD
    Recommends

    I have been working at Toyota Financial Services full-time (More than a year)

    Pros

    Amazing co. To work for. Benefits are the best I have ever had. Would recommend to anyone

    Cons

    Systems are not the most up to date.

    Advice to Management

    Stop micro managing everyone and just focus on the reps that need it.



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