Toyota Financial Services Reviews

Pros

This company offers a good benefits package, much better than other companies.
They generally treat everyone very fairly and (if working at the HQ) employees have the option to choose their work schedule (ie 9/80, 10/40).

Cons

Bureaucracy can be cumbersome, lots of timesheet entries are required to benefit from a flexible schedule. Part-time or jobsharing are generally not offered. There is a lot of internal politics one has to be aware of.

Advice to Senior Management

Improve communication between teams and worry more about the common goal of doing a god job together for the overall company's benefit, rather than for the sake of competing with other areas and looking 'better' than them.

Pros

well-known company
part of Toyota Motor Co.

Cons

low sallary level
limited product range

Pros

Excellent work-life balance
Decent salary
Toyota is socially responsible and gives back to the community
Good benefits

Cons

Difficult to find the right job
Career path is not defined

Pros

Stability, job security, profitability, benefits, respect for employees and work / life balance.

Cons

Business often talks tech projects that can't be afforded or won't be prioritized. The money pool always much smaller than projects being discussed/planned by business. Tough to staff with the best tech employees. Environment is restrictive (nature of the business and industry circumstances). Relentless focus on cost reduction causes business to often be unhappy with project results (compromised project scope/quality). There is some negative word of mouth culture, some history of finger pointing and a related fear of being in the crosshairs. Office location is surrounded by pollution/polluting companies (non-TFS companies). Feels close to dangerous, undesirable parts of town. A small overall scope of business activities (automotive finance) can feel limiting.

Advice to Senior Management

Constant ongoing business education and expectation-setting about tech constraints. Programs to reduce finger pointing and increase team sensibility. Relocate HQ to cleaner neighborhood? Or put money into significant community improvement. Tough to oppose other corporate neighbors who are polluting, however. Something should be done though because it is unattractive and potentially unhealthy area surrounding the otherwise beautiful TFS HQ campus

Pros

good level of experience
great colleagues

Cons

poor management from old school senior managers
progression only if face fits
penalised for being out spoken

Advice to Senior Management

treat everyone with consistent rules and policies and not be selective to preferred staff

Pros

Toyota is one of the most prestegious companies in the world.

Cons

It is suffering fom a huge loss.

Advice to Senior Management

The leadership team at TFS is good at communication, knowledgable and capable.

Pros

well know company in the world

Cons

too many contractors and low salary

Pros

-Doesn't feel like a call center environment.
-Every TL (Team Leader) is different, but most are understanding and provide you with constructive feedback and present you with fair opportunities to excel.
-Monthly incentive of up to $1200 for the top 50% performers in your group.
-Management is very down to earth, in a building with 600+ people most of them know my name, even if they've only seen me once.
-Employee lease/purchase incentive is huge! Most people who could never afford a new car, let alone a Lexus are able to drive one at discounted lease rates.
-Benefits are amazing! - Zero cost healthcare benefits to the associate!
-Lots of company events and opportunities to work with local groups, charities and other organizations to support your local region.
-It's Toyota, it's rewarding everyday to talk to people, even from a collections standpoint, who are on their multiple car. Our customers are very loyal and because of that we can operate our collections methodologies in a manner that allows us to put brand/customer service first.

Cons

-Mostly due to the economy and initiatives to cutback, there is currently little room for growth/promotion.
-A lot of TL's and other upper (but non-management) employee's have become very complaisant in their roles.
-If you're a top performer you will be left alone, which is good, until you realize the top performer is not earning that spot honestly - It's obvious when you see your numbers and ranks amongst your peers as to who is working and who is cheating.

Advice to Senior Management

My experience with management at TFS has been great, there's a lot of solid leadership in that building and Toyota spends a lot of time/money making sure they have the BEST. Having said that, management needs to pay attention to those in positions who have become complaisant, they need to move those people into other roles and allow other employee's to rotate/be promoted in their positions.

I would also like management to re-evaluate and bring back the management training program.

Pros

Great company.
Work life balance.
Good people

Cons

If you're not in the right group...you may find yourself looked down upon.

Pros

Nice work and life balance with small pressure under the recognized brand and job security. Compensation package is so so considering the pressure. However you cannot differentiate yourself by performance. It would be comfortable if you are at your 50s.

Cons

Not exciting and little opportunity to make yourself valuable in job market. In case you would like to accelerate your career development in your 20s or 30s, this is the last place to go.

Advice to Senior Management

Try to break the hidden rule of seniority system if you want to develop a professional environment, in order to do which you might need to force some of your seniors to quit or demotion.