Toyota Motor Sales

www.toyota.com
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Toyota Motor Sales Reviews in Los Angeles, CA

Updated February 13, 2015
Updated February 13, 2015
96 Reviews
4.0
96 Reviews
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Toyota Motor Sales Chairman & CEO Toyota Motor Sales, U.S.A., Inc. Yoshimi Inaba
Yoshimi Inaba
96 Ratings

Review Highlights

Pros
  • The company really cares about their employees and their work/life balance (in 20 reviews)

  • Great benefits, including a pension that most companies no longer offer (in 20 reviews)


Cons
  • Sometimes work life balance can be challenging (in 10 reviews)

  • Lack of opportunity and now the company is moving to Texas (in 8 reviews)

More Highlights

96 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great benefits, great pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Quality Engineer in Torrance, CA
    Former Employee - Product Quality Engineer in Torrance, CA

    I worked at Toyota Motor Sales full-time (more than 5 years)

    Pros

    Golden handcuffs:
    1) Great pay for what you do.
    2) Free car to use with paid gas.
    3) Every other Friday off of work, 9/80 schedule
    4) Job Security

    Cons

    If you have an actual engineering degree, you're over qualified for this job and you'll feel pretty dumb. Your peers are a mix bag of previous technicians and METs. METs are those who majored in Mechanical Engineering Technology which is a two year college program but think it's the same as an actual engineering degree. Everyone has the same title and get paid the same. The engineers who know better are slowly leaving this department for other roles.

    Other than than, this job is great!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The company treats their employees very well, but slow growth opportunities in many areas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Torrance, CA
    Current Employee - Senior Financial Analyst in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than a year)

    Pros

    Work/life balance is amazing--we work a 9/80 schedule with every other Friday off, and get paid for any overtime.
    They really care about their employees, and the benefits are good.

    Cons

    Slow career progression, because so many people stay with the company for most of their career and the company isn't growing a lot.

    Advice to ManagementAdvice

    I know this is a large organization, but it would be nice if decisions by managers could be made more quickly, without as much of the time it takes to go through Toyota's consensus-building process.

    Recommends
    Positive Outlook
  3.  

    I have been working at Toyota for over 20 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Manager in Torrance, CA
    Current Employee - Anonymous Manager in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 10 years)

    Pros

    The company treats its employees well and has great benefits. Colleagues feel more like family.

    Cons

    The company is moving to Texas in 2016. Many long time employees are already leaving. The pension is going away.

    Advice to ManagementAdvice

    Executives would benefit by embracing the concepts taught in leadership training and leading by example.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Enjoy working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Torrance, CA
    Current Employee - Senior Financial Analyst in Torrance, CA

    I have been working at Toyota Motor Sales

    Pros

    Good management, good people, rotation program for breadth of experience

    Cons

    The company is moving to Texas

    Advice to ManagementAdvice

    keep up good communication

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Management Trainee Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Los Angeles, CA
    Current Intern - Intern in Los Angeles, CA

    I have been working at Toyota Motor Sales as an intern (less than a year)

    Pros

    Diverse Opportunities, Hands on experience, Great employees, Travel etc

    Cons

    Must be interested in auto industry, parts and service work

    Advice to ManagementAdvice

    Very helpful

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Call Center Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Torrance, CA
    Current Employee - Call Center Representative in Torrance, CA

    I have been working at Toyota Motor Sales

    Pros

    Best place to work at

    Cons

    there is no con I have at the moment

    Advice to ManagementAdvice

    Great work developing your employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work, until they moved to Texas!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accessory Engineer in Torrance, CA
    Current Employee - Accessory Engineer in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 10 years)

    Pros

    Positive work environment, company cars, flexible schedules

    Cons

    Bureaucracy makes it tough to get things done, since the move to Texas was announced productivity has fallen even further.

    Advice to ManagementAdvice

    Drive out fear in your organization!

    Recommends
    Positive Outlook
  9.  

    Toyota Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations Intern in Torrance, CA
    Current Employee - Customer Relations Intern in Torrance, CA

    I have been working at Toyota Motor Sales

    Pros

    This was a great introduction to a large automobile corporation. The location of the headquarters office was in Torrance, CA. The company had very good benefits and opportunities for growth. The employee retention rate appeared to be high for a large corporation.

    Cons

    The benefits that were available for full-time associates were not available to the interns. The company will now be moving its headquarters office to Texas in the near future. The company is somewhat difficult to enter as a full-time associate in the headquarters office.

    Advice to ManagementAdvice

    Create more opportunities for growth for current employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The #1 Automaker in the world has MARGINAL to below average employees! How is that possible?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Engineer in Los Angeles, CA
    Former Employee - Product Engineer in Los Angeles, CA

    I worked at Toyota Motor Sales full-time (more than 8 years)

    Pros

    You can do nothing, perform poorly and never lose your job.. That's a HUGE pro - most companies don't put up with this type of behavior..

    Cons

    Toyota has an interesting way of bringing associates into the company. They make you feel like you are the CREAM of the crop for being hired by Toyota. But soon you become 'marginalized' by the MANAGERS who are trained to make you feel as though you are a BURDEN because of your 'average' performance... You learn quickly that you will never ever be anything other than 'accomplished'. It's not a secret that only 10% of the population is ALLOWED to score above 'accomplished'... How does a company like Toyota take pride in this? How can you be the best auto maker in the world but your employee base (the people that MAKE these cars) always have LESS than stellar skill levels??!? HOW is this possible?? 90% of Toyota's employees are average or BELOW average in their performance yet Toyota STILL manages to produce top notch vehicles - doesn't make sense.. Obviously Toyota's review 'process' isn't genuine...
    Very rarely do managers give you a good ole 'great job'.. Then they might have to give better raises..
    It's really really sad that they make people feel like they are bottom feeders... This is how they make their motto of 'always improving' fit.

    Advice to ManagementAdvice

    Admit that you have an exceptional employee base and that is why you are the #1 auto maker in the world. You can't have MARGINAL employees and a superior product - that doesn't make sense.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Great company, but lots of room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 3 years)

    Pros

    Generous benefits package including car lease, pension, health insurance and 401k with employer match to name a few. Salaries in many cases are above the industry average and the year-end bonus is nice. The culture at Toyota is very friendly and Toyota hires mostly qualified and intelligent people.

    Cons

    Managers in many cases don't hold poor performers accountable while simultaneously not rewarding high performers for picking up the slack. There are a lot of people going through the motions and are strictly there to collect a paycheck. Management and some associates are sometimes resistant to change which discourages out-of-the-box thinking and innovation. There is a significant amount of stagnation within the company because no one leaves, and Toyota loses a lot of talented people because of the inability to move up.

    Advice to ManagementAdvice

    Foster an environment for innovation and reward high performing employees in order to retain top talent. Don't be afraid to promote people with less experience but more potential because it's inconvenient.

    Recommends
    Positive Outlook
    Approves of CEO

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