Toyota Motor Sales Reviews

Updated August 30, 2015
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  1. Overall good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toyota Motor Sales full-time (More than 10 years)

    Pros

    Tries to support its employees in most things.

    Cons

    Moving to TX, many of the things that make it a great place to work might not stay with the company through the move.


  2. Helpful (1)

    Good-Value Company but Slow and Outdated Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy Analyst in Torrance, CA
    Current Employee - Strategy Analyst in Torrance, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Toyota Motor Sales full-time (More than 3 years)

    Pros

    Good values company that wants to do right by its customers, employees and suppliers/vendor partners. Most of my coworkers are quite friendly and the environment can be laid back/relaxing. Interesting industry with dynamic challenges

    Cons

    TMS has set up a cushy work-life balance with decent benefits, so people just don't quit & move on --- this has resulted in very little ability to move up (lots of lateral movements instead). Pay is relatively low and more junior staff are not necessarily given the trust to carry projects forward on their own. Consensus-driven culture means it takes forever to get decisions approved or initiatives executed and it can be frustratingly bureaucratic. The culture has fostered lifers for so long that many at the company do not know what work environments are like at other companies. The way the company operates on a day-to-day basis, the kind of technology it utilizes, etc. can seem fairly outdated/backwards on many occasions.

    Advice to Management

    Do more to identify and develop your top performers and stop stringing along the weak & lazy employees -- instead encourage them to either improve or move on to new opportunities. Hopefully, the move to TX does this but I fear you have set up incentives that will encourage the very people you want to leave behind to instead go while the top performers look for greener pastures at other companies.


  3. Great Company and Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Manager in Venice, CA
    Current Employee - Technology Manager in Venice, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Toyota Motor Sales (Less than a year)

    Pros

    Great people. Strong people of character who are typically easy to work with. Great collaborative culture. Great reputation. Great flexibility and work-life balance.

    Cons

    Very slow to move through new challenges especially when the parent company gets involved. The lifetime employment leads to a mix of very strong as well as middling players but most have the best intentions.

    Advice to Management

    Maybe trim some of the fat and bring in some strong players to replace them.


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  5. Excellent company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Toyota Motor Sales full-time (More than 10 years)

    Pros

    Great benefits and very structural

    Cons

    Growth opportunities may be limited due to extremely low attrition rate


  6. Helpful (1)

    Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Manager in Redondo Beach, CA
    Current Employee - Tech Manager in Redondo Beach, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Toyota Motor Sales (Less than a year)

    Pros

    Like a family, always trying to do what's best for the company.

    Cons

    Moving to Texas, may loose most of our knowledgeable people.

    Advice to Management

    Think clearly about telecommuting, it works for other companies (Bank of America), why not Toyota.


  7. Helpful (3)

    Everyone is really friendly and open to giving you a hand... except certain supervisors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Customer Relations Intern in Torrance, CA
    Former Intern - Customer Relations Intern in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toyota Motor Sales as an intern (Less than a year)

    Pros

    Great Culture, pay was generous, job was easy, nice perks (free premium lunches, tickets to events like Dodger games), provided great insight about different options within the company, great training ground for the real world, and co-workers were like family.

    Cons

    Some of the supervisors were not very helpful and were almost hesitant to assist you when you seeked help, even though they encouraged (grudgingly) that you can ask them. The other sups were very approachable, but others were pretentious. Sometimes, it would be more helpful to ask other co-workers for help.

    Advice to Management

    Please allow subordinates to provide anonymous feedback at the end of particular terms regarding managers/supervisors so they can receive a proper evaluation. Trust me, none of the subordinates are out to get their supervisors. We just want some diplomacy and 2-way streets to improve each others' performances for the company's well-being.


  8. Customer Relations Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Customer Service Representative in Torrance, CA
    Current Intern - Customer Service Representative in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toyota Motor Sales as an intern

    Pros

    The company is very diverse and they are always looking for ways to improve themselves. They have amazing benefits as well as various opportunities to move around in the company.

    Cons

    have to be an associate for a year before you can apply for any other positions.


  9. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toyota Motor Sales (More than 8 years)

    Pros

    Great culture Great Pay Great Benefits Great Work life Balance Great Opportunity Great Management Great Leadership Great Company overall

    Cons

    Since notice of the move, notice the dynamic is changing


  10. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Torrance, CA
    Current Employee - Management Trainee in Torrance, CA
    Recommends
    Positive Outlook

    Pros

    Takes care of employees Easy communication Fun and welcoming environment

    Cons

    Slow to act occasionally Lots of ambiguities (as with any management position though)


  11. Helpful (3)

    Get head out of sand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Torrance, CA
    Current Employee - Analyst in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toyota Motor Sales full-time (More than 10 years)

    Pros

    Are there any pros left? I suppose the next couple of years they are still in California is last 'Pro'

    Cons

    I hope a lot of 'Team Members' are reading this.. 1. TMS does not want ANY Band 2 employees to go to Plano. This is evidenced by the low relocation package being offered. Band 2 level employees are considered 'unskilled' workers. The band 2 employees are paid A LOT of money compared to the same jobs at other companies in LA. TMS knows they can fill these positions in Plano and pay 60 % less. The reality: it will hit TMS like a ton of bricks - there are SO many Band 2 positions that SHOULD be Band 3 positions.. There are associates that have been in their job for 15-20 years and the job has evolved into a highly skilled job.. Band 2's will fight to have their job changed to a band 3 but TMS won't budge. They use the excuse that you need a BA to be promoted to a Band 3... This is a ridiculous argument... Some people were not able to go back to However they know the job better than anyone... I have seen band 2s retire after 30 years with the company and they have changed that person's job to a Band 3 position.. They would NEVER promote a band 2 (someone in the dept) instead they would hire someone outside the company... Unreal. But it doesn't matter now.. They are doing their best to get rid of Band 2s.. But will be shocked to find out how much skill many Band 2s have... They will be shocked to find out how difficult it is to find people with degrees in the Dal Sorry Band 2s.. You're gend of the stick. Ask for a 'buy out' NOW.. They will DO it. I know this for a fact!! TMS is just using you.. They want the 'perfect' scenario until they move to Texas.. They want ALL associates to STAY to the end so they can move the operation... Then I am amused to see SO many people JUMP ship in the last year.... I see departments STRUGGLING to keep afloat. They are having a difficult time hiring people - as you know it takes FOREVER to hire 1 person.. Now they have to hire MANY people.. They just don't have 3-4 months to hire 1 person anymore. That's their problem. Senior management has had their head in the sand thinking that everyone would stay until they end. Maybe if their weren't so many MEAN and HORRIBLE managers out there these associates may have stayed loyal until the end... Senior management has no idea how many inept, mean, horrible band 4s and band 5s are in the organization. Human resources knows how many bad managers are out there! They are the ones who hear the complaints - but HR has So now you have many people leaving the company.... Now there is an imbalance in the departments... In some cases Band 2s are doing 3 jobs - 2 of those jobs are band 3 jobs. It seems it is OK for band 2s to DO the work of Band 3s but not be promoted or given the $$ that they should get. Obviously this proves that you don't always need a BA to do a job... Believe me I can easily get a BA 'online' from some sub-standard school and it has NOTHING TO do with the current job I'm doing. Band 2s - ask for a BUYOUT and MOVE on! 2. The other group that TMS wants to get rid of is Band 4 managers - these guys are WAY OVER PAID... I know many many managers who are making over $140,000.00 That's because they have been with the company 25 plus years.. They get HUGE bonus (15k-20k).. They have HUGE pensions... Band 4s - are expensive... And as we all know (especially the band 2 and band 3s) they don't do a lot. They are not in the daily production, they aren't doing the 'work'. When a Band 4 goes on vacation for 3 weeks no one notices... When a Band 2 or 3 goes on vacation for a WEEK - EVERYONE notices!! TMS doesn't need Band 4s. They want to get rid of the HUGE payroll liability. Band 5s can handle the 'managing' of the departments until TMS hires band 4s in Plano for a fraction of the salary that these band 4s were making in Torrance.. So long Band 4s.... 3. The ONE group that TMS needs is the Band 3 group. These associates are actually paid a little less than the market in LA and have great credentials. I have many friends are TMS who are CPAs with their MBA from big schools like USC. They could be making MORE money at Sony or a Downtown firm - but wanted the lifestyle at TMS.. So Toyota has been very very lucky in attracting these amazing people.... But these people had no idea that TMS would move to Texas. These over qualified Band 3a do NOT need to go to Texas. They are highly sought after employees in the LA market. TMS needs these highly skilled associates to go to Texas.. They need them to keep the business running. They are perfect for TMS - they aren't hugely overpaid like Band 4s.. They have big credentials (unlike band 2s) and they do most of the skilled work. THIS is the group that TMS needs to keep the business running in Texas - and they are getting the most attractive relo package of all

    Advice to Management

    Prepare for the worst case scenario. If you thought the recalls were bad - you haven't seen anything yet!



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