Toyota Motor Sales Reviews

Updated April 17, 2015
99 reviews filtered by
  • Los Angeles, CA Area
  • Any Job Title

99 Employee Reviews

Sort: Popular Rating Date
  1. Toyota Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations Intern in Torrance, CA
    Current Employee - Customer Relations Intern in Torrance, CA

    I have been working at Toyota Motor Sales

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This was a great introduction to a large automobile corporation. The location of the headquarters office was in Torrance, CA. The company had very good benefits and opportunities for growth. The employee retention rate appeared to be high for a large corporation.

    Cons

    The benefits that were available for full-time associates were not available to the interns. The company will now be moving its headquarters office to Texas in the near future. The company is somewhat difficult to enter as a full-time associate in the headquarters office.

    Advice to Management

    Create more opportunities for growth for current employees.

  2. The #1 Automaker in the world has MARGINAL to below average employees! How is that possible?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Engineer in Los Angeles, CA
    Former Employee - Product Engineer in Los Angeles, CA

    I worked at Toyota Motor Sales full-time (more than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You can do nothing, perform poorly and never lose your job.. That's a HUGE pro - most companies don't put up with this type of behavior..

    Cons

    Toyota has an interesting way of bringing associates into the company. They make you feel like you are the CREAM of the crop for being hired by Toyota. But soon you become 'marginalized' by the MANAGERS who are trained to make you feel as though you are a BURDEN because of your 'average' performance... You learn quickly that you will never ever be anything other than 'accomplished'. It's not a secret that only 10% of the population is ALLOWED to score above 'accomplished'... How does a company like Toyota take pride in this? How can you be the best auto maker in the world but your employee base (the people that MAKE these cars) always have LESS than stellar skill levels??!? HOW is this possible?? 90% of Toyota's employees are average or BELOW average in their performance yet Toyota STILL manages to produce top notch vehicles - doesn't make sense.. Obviously Toyota's review 'process' isn't genuine...
    Very rarely do managers give you a good ole 'great job'.. Then they might have to give better raises..
    It's really really sad that they make people feel like they are bottom feeders... This is how they make their motto of 'always improving' fit.

    Advice to Management

    Admit that you have an exceptional employee base and that is why you are the #1 auto maker in the world. You can't have MARGINAL employees and a superior product - that doesn't make sense.

  3. Great company, but lots of room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Generous benefits package including car lease, pension, health insurance and 401k with employer match to name a few. Salaries in many cases are above the industry average and the year-end bonus is nice. The culture at Toyota is very friendly and Toyota hires mostly qualified and intelligent people.

    Cons

    Managers in many cases don't hold poor performers accountable while simultaneously not rewarding high performers for picking up the slack. There are a lot of people going through the motions and are strictly there to collect a paycheck. Management and some associates are sometimes resistant to change which discourages out-of-the-box thinking and innovation. There is a significant amount of stagnation within the company because no one leaves, and Toyota loses a lot of talented people because of the inability to move up.

    Advice to Management

    Foster an environment for innovation and reward high performing employees in order to retain top talent. Don't be afraid to promote people with less experience but more potential because it's inconvenient.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Administrative in Torrance, CA
    Current Employee - Marketing Administrative in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    For now...bonus, company pension, and company lease vehicle.

    Cons

    Where do I start? Bad management that only reacts and never are proactive. Lack of clear direction. Lazy managers. Promotions based on nepotism and politics. Too many executive and dealer kids are being hired and promoted based on management relationships with their parents. No recruitment of REAL talent. Pay is awful. No work life balance with employees stretching very thin with more responsibilities as management won't really do anything right now until the move to Plano, TX. The only thing they will do is make sure they can "harmonize" aka downsize the company right now. A lot of people are quitting and go elsewhere since the majority don't want to move to Plano. No diversity in Executive level management and the pool of people that will get there in the next 5 years are similar profiles to current Executive Management, which are all white men. Not many ethnic people in upper management and it appears that the only ethnic "diversity" at that level that they would consider is an African American man. All the diversity are in the lower level jobs at Toyota. Too many unmotivated people right now and lack of engagement with employees after management made the announcement with the move to Texas. A lot of uncertainty with what else would change once the move to Texas is complete.

    Advice to Management

    Be more transport and upfront earlier.

  6. Helpful (1)

    Great company, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Band IV Manager in Torrance, CA
    Current Employee - Band IV Manager in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent work/life balance and perks, collaborative work, smart people in many departments, exciting products and industry to be a part of. Culture of respect for people and continuous improvement is diligently practiced. Great opportunity to learn about Japanese culture as well and work directly with parent company, TMC. Pension plan and lease program (esp. manager's lease allowance) are great. Networking opportunities abound.

    Cons

    Too much bureaucracy, slow in decisions (consensus-driven), growth opportunities are slow and often dependent on headcount instead of pure merit. Leadership can be like an old boys' club, lacking progressiveness in trying new approaches to work and work place solutions. IT is often dated. Lots of dead weight at the company.

    Advice to Management

    Provide more telecommuting opportunities for commuters and remove banding structure.

  7. Helpful (1)

    Excellent company with great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Administrator in Torrance, CA
    Current Employee - Senior Administrator in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A strong company with many, many talented people. Associates are diverse in ethnicity, education, goals, expectations, etc. Bonuses, 9/80 work time, lease car(s), health benefits, free fitness center at HQ, raises.

    Cons

    The "Peter Principle" - many associates have been promoted to management positions which are beyond their ability to manage people and/or projects. This causes a huge black hole in project approvals, direction, budget, etc. Lack of people skills causes undue and unnecessary slowdowns in productivity.

    Advice to Management

    As part of a manager's compensation, bonus, etc., conduct 360 degree reviews. Insist that managers attend management skills training to maintain their "certification" as a manager.

  8. TMS IT Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Torrance, CA
    Former Employee - Project Coordinator in Torrance, CA

    I worked at Toyota Motor Sales full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great learning experience which would have taken years to achieve in an academic setting.

    Cons

    Too many layers of management so lower level managers become very frustrated and can't always accomplish their goals and objectives.

    Advice to Management

    Be more attentive to their lower level managers.

  9. Helpful (2)

    Mid level management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid Level Management in Torrance, CA
    Current Employee - Mid Level Management in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Overall decent company. People are nice, associates are willing to help each other to achieve success. Dry cleaning and gym on site.

    Cons

    Not a diverse executive management team. Moving up is next to impossible due to older employees who refuse to retire. Pay is less than competitive position in other companies. Management is no longer transparent about the future. The company is also moving to Dallas, so morale is down and people are looking for ways out.

    Advice to Management

    Rethink the prospect of all employees leaving. Not having a presence on one of the coasts can be very costly long term. Diversify the executives to better reflect the market.

  10. Helpful (1)

    Solid company to work for with good benefits and great work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA

    I have been working at Toyota Motor Sales full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great medical benefits, paid time off, 9/80, pension, lease car including insurance, casual dress. Company salary is very competitive with annual bonus. Overall strong supportive management with a great pool of high performing associates.

    Cons

    Company relocating to Texas, culture will probably change with less respect for people as now looking at the bottom line. Anticipate benefits to change as Texas is an employer friendly state. A lot of silo's and runs on some antiquated systems.

  11. Excellent company. Treats employees well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Torrance, CA
    Current Employee - Analyst in Torrance, CA

    I have been working at Toyota Motor Sales full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Respect for employees. Movement within the company is encouraged. Great benefits.

    Cons

    Moving to TX. Titles are not glamorous.

Toyota Motor Sales Photos

Work at Toyota Motor Sales? Share Your Experiences

Toyota Motor Sales

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.