Toys ''R'' Us
2.8 of 5 1,030 reviews
www.toysrusinc.com Wayne, NJ 5000+ Employees

Toys ''R'' Us Reviews in Atlanta, GA

Updated May 5, 2014
All Employees Current Employees Only

2.6 20 reviews

                             

52% Approve of the CEO

Toys ''R'' Us CEO Antonio Urcelay

Antonio Urcelay

(105 ratings)

38% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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    Great learning experience.

    Human Resources Intern (Current Employee)
    McDonough, GA

    ProsOn the fly learning
    Overtime Pay
    Free Lunch sometimes
    HR Department

    Consstructure, understaffed, favoritism, messy, time-off

    Advice to Senior ManagementReevaluate structure

    No, I would not recommend this company to a friend

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    Good at 1st, but not in a good place now

    Manager (Current Employee)
    Atlanta, GA

    ProsGreat team members that want to service customers

    ConsTo top heavy in management

    Advice to Senior ManagementListen to the store teams

    No, I would not recommend this company to a friend

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    It was a revolving door

    Human Resources Supervisor (Former Employee)
    Dunwoody, GA

    ProsThere was an Employee Discount

    ConsNo one was trained, there was no time alloted for training, the store manager did not work...he told the customers that we no longer sold products even tnough the shelves were fully stocked.
    I signed up to be a Human Resources Supervisor however I was a sales associate overall.
    The turnover rate was so high that there were ads posted online every 30 days for your position no matter how well you performed.
    Performing well included pushing the rewards card and company credit card.

    Advice to Senior ManagementThere is no fun in selling toys for your company if you dont have proper training on the job itself.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Decent place to work

    Assistant Store Manager (Current Employee)
    Alpharetta, GA

    ProsWork/life balance. Flexible in your requests off. Good training programs.

    ConsUpper management doesn't listen to the store teams' concerns.

    Advice to Senior ManagementListen to store management teams and employees more.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Bike Assembler

    Bike Assembler (Former Employee)
    Atlanta, GA

    ProsEasy to get hired if you need a job.

    ConsExcept for the holiday season, hours are limited and inconsistent. Customers can be difficult as a result of long lines, crowded stores, and sold out merchandise.

    Advice to Senior ManagementRealize that you get what you pay for.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Retail is Retail

    Assistant Store Manager (Current Employee)
    Atlanta, GA

    ProsCompetitive Pay
    Opportunities for advancement - Promotions based on performance
    Vacation/Paid Time off - You will start with 2 weeks vacation and 10 days personal time (total of 4 weeks)

    Alot better than another retailer that I've worked for. I don't feel like overpaid labor. Although retail will be retail and it has its cons (crazy customers, black friday, wishy washy payroll) they have a great culture.

    Cons9.5 Hr Work days
    6 day work weeks in season (however, you are given 3 additional personal days to compensate)
    Micro-managed
    Retail Environment - It's not for everybody
    Training - It is structured and placed in a training store however there is not follow up from DM or Regional partners

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Bleh

    Department Supervisor With Keys (Former Employee)
    Atlanta, GA

    ProsDiscounts on products. Prior knowledge to sales.

    ConsManagement turnover. Hours over peak season.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    A decent job for first timers

    Team Member (Former Employee)
    Dunwoody, GA

    ProsPeope you work with, icolorful environment, fun items to sell, cute kids

    ConsStandng for really long tedious hours, wewird jobs like vaccuuming vestibules and carpets, they train you for a department and never assign you to work their.
    .. Low chance for employment growth, terribleq customers

    Advice to Senior ManagementTy to know all the aspects in your job instead of making unqualified team members do what YOU are supposed to be doing

    Yes, I would recommend this company to a friend

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    excellent

    Sales Associate (Former Employee)
    Duluth, GA

    ProsFast paced environment. Great copany culture

    ConsHours get cut after christmas season.

    Advice to Senior ManagementKeep up the great work!

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    typical retail position

    Sales Associate (Former Employee)
    Dunwoody, GA

    Prosperfect for parents, store discounts
    always hiring

    Conslots of theft
    young, incompetent workers
    too many customers and not enough employees

    Advice to Senior ManagementHave respect for your workers. Most are college kids and they do have lives and dreams outside of cashiering. The work is too strainious on peoples feet- have a heart.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Toys ''R'' Us reviews and ratings in Atlanta, GA — including employee satisfaction and approval rating for Toys ''R'' Us CEO Antonio Urcelay. All 20 reviews posted anonymously by Toys ''R'' Us employees.