Toys ''R'' Us Reviews

Updated August 28, 2015
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2.9
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Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
288 Ratings

Pros
  • flexible hours, during busy season (in 41 reviews)

  • It also is a great place for part time job (in 41 reviews)

Cons
  • no training - rude coworkers - very little communication - more interested getting customers to sign up for credit cards then anything else (in 63 reviews)

  • work life balance is not very good (in 26 reviews)

More Pros and Cons

1,626 Employee Reviews

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  1. Great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fayetteville, GA
    Former Employee - Sales Associate in Fayetteville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toys ''R'' Us part-time (Less than a year)

    Pros

    Very neat and clean store. Great atmosphere. Not very busy, only during holidays.

    Cons

    No team help. A lot of gossip and complaining.

    Advice to Management

    Team work makes the dream work.


  2. Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Sales in Secaucus, NJ
    Former Employee - Cashier/Sales in Secaucus, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Toys ''R'' Us part-time

    Pros

    PTO location some nice customers/managers who appreciate your hardwork

    Cons

    a lot of managers act like they are in high school crazy customers who like to argue unrealistic goals set for metrics no promotions within for the hardworkers

    Advice to Management

    stop promoting the suck ups!


  3. Decent and fun.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate/R'Zone Team Member in Bronx, NY
    Former Employee - Store Associate/R'Zone Team Member in Bronx, NY
    Recommends
    Neutral Outlook

    I worked at Toys ''R'' Us part-time (Less than a year)

    Pros

    Working with toys and games, helping parents figure out what kids want.

    Cons

    Understaffed and poor phone handling.


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  5. Inventory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, nice co workers

    Cons

    Mass layoffs, no job security

    Advice to Management

    Listen to employees. Get rid of So many levels of management


  6. Fun first job!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, WA
    Former Employee - Anonymous Employee in Vancouver, WA

    I worked at Toys ''R'' Us (Less than a year)

    Pros

    Very fun place to work! Perfect for a first job! The people are encouraging and questions are answered when you need them

    Cons

    Not much room to grow and move up in the company.


  7. Store receiving specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Toys ''R'' Us full-time (More than 3 years)

    Pros

    Being the Store Receiving Specialist requires minimal experience as training is done there. It does get a hectic during seasonal times as your job pase will drastically increase alone with job requirements.

    Cons

    If you're the SRS and get put on truck duty it really hinders your ability to accomplish your daily tasks as trucks normally take the full 8 hour work day.

    Advice to Management

    Understand as the SRS that we have our own responsibilities and need the majority of our shift to get our job requirements accomplished. Do not load up the SRS with all other small needs around the store.


  8. Fun at times, but also overwhelming at certain times of the year.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Littleton, CO
    Current Employee - Department Supervisor in Littleton, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Toys ''R'' Us full-time (Less than a year)

    Pros

    The people are great. Pay is decent. They're very good with working around availability and requested days off. The management is really good about letting their supervisors task on their own.

    Cons

    Resets come in groups all at once and can be overwhelming, putting employees behind and making it hard to get everything done.


  9. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Westhampton Beach, NY
    Current Employee - Assistant Store Manager in Westhampton Beach, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Toys ''R'' Us (Less than a year)

    Pros

    Growth opportunity, fast paced, people

    Cons

    Hour for regular Team members are limited.


  10. Helpful (1)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Wesley Chapel, FL
    Current Employee - Supervisor in Wesley Chapel, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys ''R'' Us full-time (More than 5 years)

    Pros

    Great people that want the best for customers. Lots of different avenues to assist customers. Fun events at the store.

    Cons

    Communication issues, no value in employees. Political

    Advice to Management

    Listen to your employees. There's a high turnover for a reason


  11. rewarding

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great co workers and managers are cool

    Cons

    benefits could be better and some days are better than others



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