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Toys ''R'' Us
2.8 of 5 602 reviews
www.toysrus.com Wayne, NJ 5000+ Employees
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Toys ''R'' Us Reviews

Updated May 20, 2013
All Employees Current Employees Only

2.8 602 reviews

                             

51% Approve of the CEO

Toys ''R'' Us Chairman and CEO Jerry Storch

Jerry Storch

(286 ratings)

39% of employees recommend this company to a friend
601 employee reviews
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Former Employee – worked at Toys ''R'' Us

ProsGreat learning experience, supporting mentors, and ownership of a project from start to finish

Consnot challenged enough outside of scope of internship project

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Livingston, NJ

Former Employee – worked at Toys ''R'' Us full-time for less than a year

ProsGreat pay, get to help customers everyday, very fun environment, discount on store items, helpful coworkers, pretty easy job overall

Conssometimes people would call out and when there was supposed to be 10 people working that day only 2 would show up, supervisors would change sometimes so once you got used to a certain way of doing things another supervisor would come in and change up your whole routine which can be annoying

Advice to Senior ManagementAllow people who are there as seasonal employees to receive direct deposit. I don't think that would be too hard to make happen.

Yes, I would recommend this company to a friend

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North Bergen, NJ

Former Employee – worked at Toys ''R'' Us full-time for more than a year

ProsGet to work with toys and training for management is good. They have invested in their equipment and POS systems in the last few years. My former district manager was outstanding and really cared about his employees.

ConsCompany doesn't have a solid direction on where they want to be for the moment. Not many opportunities to grow. Managers like most retail establishments are moved around to help save any store that is feeling the crunch. Not many hours for employees to work.

Advice to Senior ManagementHave better direction.

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Austin, TX

Current Employee – been working at Toys ''R'' Us part-time for more than 3 years

ProsInteract with kids and parents, fun to be around toys all day, demonstrations for kids on certain saturdays, fun environment to work in, managers are all pretty chill

Consno incentives to hit metrics...if metrics aren't hit hours are cut, parents during christmas are rude and terrible, slow when not in season, coupons restrict a lot of items so people get mad easily

Advice to Senior ManagementRecognize employees for selling extra services, incentive based rewards

Yes, I would recommend this company to a friend

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Wayne, NJ

Former Employee – worked at Toys ''R'' Us full-time for more than a year

Prosbright people, awesome cafeteria, huge parking lot, cool toys and baby merchandise

Consculture, lack of communications, dysfunctional groups, politics, only merchandising driven view

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Jackson, MS

Former Employee – worked at Toys ''R'' Us part-time for less than a year

ProsI was able to work in a kid friendly environment

ConsThe pay was minimum wage and that wasn't good at all

Advice to Senior ManagementManagement was great

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Plantation, FL

Former Employee – worked at Toys ''R'' Us full-time for more than 3 years

ProsMet some great people there. It's pretty fun working around toys.

ConsThe kids can get out of hand and make the store a complete mess. A lot of employees don't really care about their job, especially the seasonal hires.

No, I would not recommend this company to a friend

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Former Employee – worked at Toys ''R'' Us

Prosmeet some great people and good work experience.

Consway more work than people realize and at times you will feel like your setup for failure and will feel like your by yourself.

Advice to Senior Managementbetter communication.

No, I would not recommend this company to a friend

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National City, CA

Current Employee – been working at Toys ''R'' Us part-time for less than a year

ProsGood customer experience and great cashier experience

Consto many kids and busy in Christmas time

Advice to Senior ManagementBetter employment opportunities

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Tukwila, WA

Former Employee – worked at Toys ''R'' Us part-time for more than a year

ProsFun atmosphere, and flexible hours. 10% discount on most merchandise including both babies and toys r us sides of the store.

ConsManagement not very good. Terrible during Christmas Season. After leaving, they treat you horribly as a customer. Horrible pay, and no benefits.

Advice to Senior Managementkeep your employees happier.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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