Toys ''R'' Us Reviews

Updated April 20, 2015
1418 reviews filtered by
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2.9
1,418 Reviews
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Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
233 Ratings

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 41 reviews)

  • Started in 2011 as a seasonal then got hired on as a part time back of house/ merchandiser (in 41 reviews)

Cons
  • Too much emphasis on selling credit cards and warranties makes things stressful (in 63 reviews)

  • In the private brands area in particular, there is no such things as work/life balance (in 26 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Store Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Director in Atlanta, GA
    Former Employee - Store Director in Atlanta, GA

    I worked at Toys ''R'' Us full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good pay for retail. Great challenge. Great customers.

    Cons

    Incredibly long hours and dedication *required* to be remotely successful.

    Advice to Management

    Set reasonable goals, improve management pay for the hours required.

  2. Basic retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy way to get into retail, great management

    Cons

    Number of hours given out to employees

    Advice to Management

    Less part time workers/ more full-time workers

  3. knee jerk reaction type

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us

    Pros

    decent pay, customers can be fun

    Cons

    holiday hours and cranky holiday shoppers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It has been pretty decent but I would improve some areas.

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Promotions available if you work hard. They will offer it to you. Easy to become a manger, just show hard work and dedication.

    Cons

    Low pay. Minimum wage is an understatement. The best time is to work during the season.

  6. would like 2 stock there

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Cook At Burger King in Roanoke, VA
    Current Employee - Cook At Burger King in Roanoke, VA

    I have been working at Toys ''R'' Us full-time (more than a year)

    Pros

    I would like 2 work at toys r us because its a good company

    Cons

    Workin. At burger king

    Advice to Management

    If u hire me I'm the best worker u will have

  7. I am a fast paced, quick learner always on time dependable responsible employer.

    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Cutler Bay, FL
    Former Employee - Customer Service in Cutler Bay, FL

    I worked at Toys ''R'' Us full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    To help customers with the best selection and growing and learning new things from working for the company.

    Cons

    I have No downsides about working, because nothing is downside about helping customers.

    Advice to Management

    I love helping people period .Knowing I can help someone is the best feeling in the world.

  8. Overnight Stocker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Good Pay, able to listen to music, able to bring your own food.

    Cons

    Long hours, kind of boring, no really time for a break besides lunch.

    Advice to Management

    Raise in wage, and take a break every now and then.

  9. Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us full-time

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    I worked at Toys for almost 3 years and they definitely are one of the best companies I've worked for. I made a ton of friends working here and management was usually really chill and liked to joke around with all of us. Evening shifts are the best because the store is closed and as your cleaning people like to throw bouncy balls, play tag, just goof off in general. This is an excellent first job for any high school kid. There was a family feel among all the co-workers and many times we'd have get together's at a bowling alley/bar. The pay is low but they give many opportunities for raises.

    Cons

    The holiday season (Oct-Jan) is absolutely crazy. They would get so busy you could barely move inside the store and people are nasty, which you get anytime of year but seem to be much worse during the holidays. Not for the faint of heart.

    Advice to Management

    Don't always immediately take the side of the customer, they're not always right! Also listen to the employees, they know what they're talking about!

  10. Seasonal Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us part-time

    Recommends
    Recommends

    Pros

    -A lot of the sales floor work is independent, managers don't micromanage after giving you your assignment.

    -Friendly coworkers

    -Easy work

    Cons

    -Low pay

    -Can't be seen talking with other employees

    -Expecting you to sell credit cards

  11. Bike Assembler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bike Assembler in Philadelphia, PA
    Current Employee - Bike Assembler in Philadelphia, PA

    I have been working at Toys ''R'' Us part-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Working as an assembler for Toys R US will put you in an independent work environment where a motivated self starting person can easily succeed.

    Cons

    You need to provide your own tools. Hours in off season and slow times can be hard to come by.

    Advice to Management

    My advice to management would be to ensure adequate scheduling to be able to complete necessary tasks in a organized and efficient manner

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