Toys ''R'' Us Reviews

I worked at Toys ''R'' Us part-time for less than a year

Pros – Working here was great during Oct-Jan. There is a rush of overwhelming excitement from the holiday season and you are working a lot. The shifts feel shorter and you get to talk to customers and help them make decisions that can potentially impact a child's holiday.

Management always helps out and are understanding about mistakes. They will transfer you to other stores if the need arises and there are many chances to be promoted.

Cons – After the first few weeks of January, business is dead. Suddenly your shift feels like it is 10x longer than it was before and you stand around waiting and hoping for the moment when a customer will come and look at something. It can get pretty disheartening.

Yes, I would recommend this company to a friend

I worked at Toys ''R'' Us part-time for more than a year

Pros – flexible hours, nice team for the most part

Cons – lower management changes a lot, which means need to get accustomed to a new manager every now and then which is a hassle if you are trying to move up in the company

Advice to Senior Management – listen to your employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Toys ''R'' Us part-time for more than 7 years

Pros – Getting to provide an excellent experience for customers and their children.

Cons – Not a good work -family balance.

Yes, I would recommend this company to a friend

I have been working at Toys ''R'' Us part-time for more than 10 years

Pros – Friendly people, Nice atmosphere, easy, help generally given.

Cons – Unreasonable time frame to do projects (example: a 60 minute project is given 5 minutes to complete)

Advice to Senior Management – Give enough time to the person asking for it. If the person is a goof off then no, I understand that, but most of the time the veterans who know what they are doing are usually brushed off. I do not know if The highest levels give the proper time and the District Manager gives less hours in order to get a bigger bonus. That is an easy fix..No bonus' all around. There is not enough time in the day to do everything this is true, but my big suggestion is to think about this. If you force stores to cut hours and the floor people go home leaving the floor open for shrink you are not helping your business. It seems you put less people on the floor to save money, but at the same time Shrink goes up, way up. Lat year my store had an ungodly amount of shrink, but it all could have been avoided by a second person on RGD and proper people in the correct zones. Plus the aisles will look better and have the opportunity to sell more merchandise having it correctly merchandised. Also you need more Department Supervisors to help with the load. It will help and I guarantee more money for the business.

Yes, I would recommend this company to a friend

I have been working at Toys ''R'' Us part-time for more than a year

Pros – good people, good hours if you are a good worker.

Cons – only 10% discount. No benefits for working on holidays, company needs to give us more hours.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Toys ''R'' Us part-time for less than a year

Pros – It is a fun atmosphere
The cashiers are really easy to use

Cons – My store was disorganized
We had a shortage of supplies

Advice to Senior Management – organize better

No, I would not recommend this company to a friend

I worked at Toys ''R'' Us part-time for less than a year

Pros – Friendly Management
Good atmosphere to work in
Store organized good, easy to work with

Cons – Rude customers that have to be nice to
Not always the best hours
Getting baskets in parking lot, as no basket return

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Toys ''R'' Us full-time for more than 3 years

Pros – Opportunity to move up in company

Cons – Senior management not held accountable

Yes, I would recommend this company to a friend

I have been working at Toys ''R'' Us full-time for more than a year

Pros – -Great Schedule
-Self-Supervised Work Environment
-Quality Learning Experience
-Decent Compensation

Cons – -Lack of Role Clarity
-Redundancy of Dealing with Returned Items
-Very Demanding Position not always justifiable by the compensation.

Advice to Senior Management – Management definitely needs to train more employees on the processes and why we need to follow said processes. Instead of throwing loads of accountability on certain positions who already have their plates full.

Yes, I would recommend this company to a friend

I worked at Toys ''R'' Us part-time for more than 3 years

Pros – People that work there are cool and everyone becomes friendly; Money can be decent, especially for upper-management; small discount on toys & games

Cons – Management changed way too often; seasonal employees come and go at the drop of a hat sometimes; Angry mothers can turn the best day into a nightmare.

Advice to Senior Management – Start promoting from within, it will be cheaper and much more effective.

No, I would not recommend this company to a friend