Toys ''R'' Us

www.toysrusinc.com
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Toys ''R'' Us Reviews

Updated February 28, 2015
Updated February 28, 2015
1,346 Reviews
3.2
1,346 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
213 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 41 reviews)

  • Started in 2011 as a seasonal then got hired on as a part time back of house/ merchandiser (in 41 reviews)


Cons
  • Too much emphasis on selling credit cards and warranties makes things stressful (in 63 reviews)

  • In the private brands area in particular, there is no such things as work/life balance (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a great community and great people to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Crew, Cashier, Guest Services in Birmingham, AL
    Current Employee - Stock Crew, Cashier, Guest Services in Birmingham, AL

    I have been working at Toys ''R'' Us part-time

    Pros

    Great overnight crew during Christmas season.

    Cons

    Not enough hours and pay from night shift to day shift.

    Advice to ManagementAdvice

    Give more hours to employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It was enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Team Member in Scottsdale, AZ
    Current Employee - Cashier/Sales Team Member in Scottsdale, AZ

    I have been working at Toys ''R'' Us part-time (less than a year)

    Pros

    Fun environment, Good for a high school student looking for part time work. Fun work, Great managers. The interview was a little degrading but other then that it was a good experience.

    Cons

    the interview was a little degrading, the lunch shifts were short and there isnt anywhere to eat around. Other then that the job was easy, not challenging,

    Advice to ManagementAdvice

    I would recommend giving longer lunches since there isnt anywhere close to eat and not many people bring there lunch from home. Especially if they are working full time.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    Very upbeat and exciting to work for, specifically during the holiday season. The training and on boarding process was quick and easy.

    Cons

    Very little feedback or development was used after the initial hiring process so you were a little in the dark on your performance.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us full-time (more than 5 years)

    Pros

    There is always something to do.

    Cons

    Constant change in management causes confusion.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assembler Stocker Customer Service
    Former Employee - Assembler Stocker Customer Service

    I worked at Toys ''R'' Us

    Pros

    fun place to work if you like to work for peanuts

    Cons

    no advancement and the pay sucks

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
  7.  

    My experience with this company is excellent, exciting, and has allowed me to utilize my skills as part of the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Castro Valley, CA
    Current Employee - Project Manager in Castro Valley, CA

    I have been working at Toys ''R'' Us

    Pros

    Great company, great people to work with, always something to do and learn,

    Cons

    No accessible to public transportation.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
  8.  

    Okay place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Cary, NC
    Current Employee - Customer Service Associate in Cary, NC

    I have been working at Toys ''R'' Us part-time (less than a year)

    Pros

    I loved working here because of the fact it was a fun place to be. Very bright, and colorful and always something fun going on. Easy to move up positions and easy to learn new things.

    Cons

    The work- life ratio was horrible, especially during season. You work constantly and they don't give you any time off because of lack of employees. I personally didn't get a raise when I got a promotion. Management was very rude and inconsiderate. If you are sick, they don't care, they just need you at work. Horrible at scheduling, possible to work a 10-12 hour day on the regular.

    Advice to ManagementAdvice

    Look into management treating employees correctly and promotional raises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Fun Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor
    Current Employee - Department Supervisor

    I have been working at Toys ''R'' Us full-time (more than 10 years)

    Pros

    Management will work around my schedule if need be.

    Cons

    Could use more incentives to boost morale

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Overall not too bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Team Member in Youngstown, OH
    Former Employee - Warehouse Team Member in Youngstown, OH

    I worked at Toys ''R'' Us

    Pros

    The vacation time and personal time were nice.

    Cons

    There was constant change with procedures and productivity, and the warehouse closed on us!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good first Good hours for the work that you are doing in the warehouse, good breaks as well. Could use more info that is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Langhorne, PA
    Current Employee - Cashier in Langhorne, PA

    I have been working at Toys ''R'' Us

    Pros

    Good hours for the work that you are doing in the warehouse, good breaks as well. Could use more info that is going on

    Cons

    No management andGood hours for the work that you are doing in the warehouse, good breaks as well. Could use more info that is going on

    Advice to ManagementAdvice

    Shorter Good hours for the work that you are doing in the warehouse, good breaks as well. Could use more info that is going on

    Recommends
    Positive Outlook
    Approves of CEO

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