Toys ''R'' Us

  www.toysrusinc.com
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Toys ''R'' Us Reviews

Updated August 21, 2014
Updated August 21, 2014
1,100 Reviews

2.8
1,100 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
127 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 38 reviews)

  • The Company seems to have a strong emphasis on maintaining a positive work-life balance (in 16 reviews)


Cons
  • Have to sell garbage warranties and credit cards as well as rewards program (in 49 reviews)

  • Yearly lay-offs that occur after the Holiday Season-end January as Toys is not making their forecasted numbers (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BOH Associate  in  Lakeland, FL
    Current Employee - BOH Associate in Lakeland, FL

    Pros

    Started as seasonal and was asked to stay on.
    If you work hard then you get hours. Simple as that!
    Slack off and you don't get any hours or lose your job. The choice is yours.
    Management looks out for the people who ask questions, work hard, don't call in sick, and give that little extra.

    Cons

    Very little training coming out of season.
    Starting pay minimum wage, even with several years of retail experience (experience does not matter, I was told I had no experience with this company)

    Advice to ManagementAdvice

    Consider starting pay at more than minimum wage (especially for people with experience in retail) (ever try to live on $7.93 an hour?)
    Set aside time in the schedule for PK, R-learnings (as part of the truck crew, boh there doesn't seem to be any time to get these done on time)

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor  in  College Station, TX
    Former Employee - Department Supervisor in College Station, TX

    Pros

    The people there are so friendly and the general manager there is super awesome and works extremely hard

    Cons

    A little to nice. They need to replace the people who don't want to work.

    Advice to ManagementAdvice

    A little to nice. They need to replace the people who don't want to work.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Opportunities for advancement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun and rewarding experience. If you express a desire and drive to be better, you will be recognized and given opportunities.

    Cons

    Retail hours. Holiday season stressful

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Sales Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Team Member  in  Seal Beach, CA
    Current Employee - Sales Team Member in Seal Beach, CA

    Pros

    Good Coworkers, flexible hours, benefits including PTO

    Cons

    dress code, scarce raises, directions about daily task sometimes unclear

    Advice to ManagementAdvice

    Don't play favorites

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    GREAT PLACE TO WORK!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor  in  Raleigh, NC
    Former Employee - Department Supervisor in Raleigh, NC

    Pros

    The managers and district managers are all amazing and willing to teach if you're willing to learn. You have to be out-going and fast-paced. You have to be extremely understanding because when customers buy at TRU they expect what they expect and nothing less will suffice. Pleasing the customer is the motto so you have to provide everyone including the kids have an enjoyable experience, after all it is TRU We don't want to grow up.

    Cons

    I have absolutely no cons for TRU.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Owings Mills, MD
    Former Employee - Sales Associate in Owings Mills, MD

    Pros

    Nice co-worker, good pay, helpful bosses

    Cons

    cleaning up the store at the end of the day

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    First Job Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back of the House Team Member  in  Tacoma, WA
    Current Employee - Back of the House Team Member in Tacoma, WA

    Pros

    coworkers, flexible hours, opportunity to be trained in multiple areas.

    Cons

    low pay, long hours during holiday season few hours the rest of the year

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Very Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Danbury, CT
    Former Employee - Sales Associate in Danbury, CT

    Pros

    I loved interacting with the customers, co-workers were friendly , hours were great

    Cons

    I had a hard time with locating merchandise, travel to and from work.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Yes!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Dublin, OH
    Former Employee - Sales Associate in Dublin, OH

    Pros

    The Work atmosphere is absolutely amazing love building relationships .
    If the store is busy and you go on your 15 and don't get to finish because of being called back out you are allowed to go and finish your break .

    Cons

    If you aren't in "season" the hours aren't really good unless you are full time.
    Getting people to sign up for credit cards is possible but it is really hard seeing as many people already have a charge card.

    Advice to ManagementAdvice

    Love the way they make sure that you give your all and will help you get to any goal you make for yourself.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Off Hours Stock Crew  in  Modesto, CA
    Former Employee - Off Hours Stock Crew in Modesto, CA

    Pros

    friendly environment, awesome management, good scheduling and flexibility

    Cons

    maintaining attendance consistently and same work everyday.

    Advice to ManagementAdvice

    better communication when posting schedule

    Recommends
    Positive Outlook
    Approves of CEO

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