Toys ''R'' Us

  www.toysrusinc.com
  www.toysrusinc.com

Toys ''R'' Us Reviews

Updated December 16, 2014
Updated December 16, 2014
1,235 Reviews
2.8
1,235 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
173 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 41 reviews)

  • Started in 2011 as a seasonal then got hired on as a part time back of house/ merchandiser (in 41 reviews)


Cons
  • Too much emphasis on selling credit cards and warranties makes things stressful (in 63 reviews)

  • In the private brands area in particular, there is no such things as work/life balance (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very nice for high school job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Indianapolis, IN
    Former Employee - Cashier in Indianapolis, IN

    I worked at Toys ''R'' Us

    Pros

    Nice ppl, fun place to work

    Cons

    Not good on hours ! Need to give min hours

    Advice to ManagementAdvice

    Raise pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    The co workers are friendly and helpful

    Cons

    They want you to stock shelves that are already full

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great experience, I'm planning on going back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Toys ''R'' Us part-time (less than an year)

    Pros

    Great work/life balance, pay, benefits, and very friendly coworkers and management!

    Cons

    Being a temporary worker, the hours were different every week.

    Advice to ManagementAdvice

    Be more consistent with hours please!

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Toy's R Us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    Very fun environment to work in and you get payed a little more than minimum wage.

    Cons

    There are sometimes rude customers, and it is very very chaotic durring the holidays

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Most fun I've ever had working.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back of House Specialist
    Former Employee - Back of House Specialist

    I worked at Toys ''R'' Us full-time (more than 3 years)

    Pros

    Management is very knowledgeable, and know you on a first/last name basis. Room to excel in the company. Management/Supervisors work with your strengths and find a responsible role for you within the store.

    Cons

    Schedule is not written in stone (flexible). They should pay a little more, considering what is asked to complete on a daily basis. Sometimes workload can be overwhelming, but depends on the sensitivity of individuals.

    Advice to ManagementAdvice

    Pay employees a little more to compete with other Chain retailers. Don't worry about seniority when it comes to job advancement, because sometimes the new jacks show way more potential than the long time position holders. Last but certainly not least; GIVE THE EMPLOYEES THANKSGIVING OFF!!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Easy interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Toledo, OH
    Current Employee - Anonymous in Toledo, OH

    I have been working at Toys ''R'' Us part-time (less than an year)

    Pros

    The best thing about toys r us is that you get to interact with different people abd satisfy each customer in different ways

    Cons

    Dealing with difficult customers and during the holiday seasons it gets really busy but that just makes your shift go faster I can't really say that it has cons because its a great place to work

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great place to learn and begin a career

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Toys ''R'' Us

    Pros

    support from the corporate level was great.

    Cons

    timeliness of communication was sometimes challenging.

    Advice to ManagementAdvice

    Continue to focus on development of your management team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Wonderful Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Concord, NC
    Former Employee - Seasonal Sales Associate in Concord, NC

    I worked at Toys ''R'' Us part-time (less than an year)

    Pros

    The store was huge but well organized. The managers were friendly and helpful. Training was quick but efficient!! I was holiday help so the training had to be quick...

    Cons

    The employee discount could have been higher. But I was grateful to have it anyway!! There were lots of sakes during the holiday season so adding the discount with a sale was helpful!!

    Advice to ManagementAdvice

    Keep up the great work!!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Toys r us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Toys ''R'' Us full-time

    Pros

    It's fun being around children and toys :)

    Cons

    Working night shift , picking up every toy

    Advice to ManagementAdvice

    Very clean and helpful with customers

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Love working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor With Keys in North Attleboro, MA
    Current Employee - Department Supervisor With Keys in North Attleboro, MA

    I have been working at Toys ''R'' Us full-time (more than 5 years)

    Pros

    You get to wake up every day knowing you make some human beings day whether they are 2 or 102!

    Cons

    Going up in management is difficult sometimes, depends on location and availability of options to move up.

    Advice to ManagementAdvice

    Keep doing a great job!

    Recommends
    Positive Outlook
    Approves of CEO

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